United Way of Greater Augusta, Inc.
24 Idlewood Blvd
Suites 106-112
Staunton VA 24401
Mission Statement

Our Mission: To serve as a catalyst to improve the lives of people in our community.

Our Vision: To be the leader that has united the community toward positive change.

Our Values:

  • Community Focused
  • Partnerships
  • Stewardship
  • Accountable
  • Transparent
Web and Social Media
Multi-Media Comments
Volunteer Center: www.uwgavolunteercenter.org
CEO/Executive Director Ms. Cynthia Pritchard
Board Chair Mark Frazier
Board Chair Company Affiliation Nibco
Contact Information
Address 24 Idlewood Blvd
Suites 106-112
Staunton, VA 24401
Telephone 540 885-1229
Fax 540 885-1229
E-mail uwgaexecutivedirector@unitedwayga.org
History and Background
Year of Incorporation 1975
Former Names
United Way of Waynesboro East Augusta2004
United Way of Staunton West Augusta2004
Financial Summary
Revenue vs Expense Bar Graph - All Years
Expense Breakdown Bar Chart - All Years
Projected Revenue $850,000.00
Projected Expenses $850,000.00

Our Mission: To serve as a catalyst to improve the lives of people in our community.

Our Vision: To be the leader that has united the community toward positive change.

Our Values:

  • Community Focused
  • Partnerships
  • Stewardship
  • Accountable
  • Transparent
  1. Establishment of a regional Volunteer Center. Promoting volunteerism among all sectors of the region to advance community engagement and understanding of the non-profit sector.
  2. Financial Stability Initiative to identify the gaps in services to empower individuals and families to become financially stable.
  3. Community Meeting Space was established so that non-profits in the region have a centralized accessible meeting space to met, provide services, and to potentially have centralized access to services.

Helping people achieve their potential.

A solid education is a pathway for success in life – in finding a job-which in turn leads to financial stability and a greater chance for good health. A high school degree is a milestone in a young adult’s life. It is a measurement of success that we all value and is critical to making sure our children succeed in life.

Increasing financial stability and opportunity

We invest so that families have their basic needs met, job opportunities and financial stability.

United Way's investments help keep food on the table, strengthen job skills and equip people with budgeting and financial tools to build for that unexpected emergency and their future.

Improving people's health

Good health is a basic need that impacts every aspect of daily life. People need healthy environments to live healthy lives. That happens by ensuring that children and youth are nurtured and safe, by people making healthy choices, accessing quality health care and assisting vulnerable people to be included and not isolated.
In 1887, a priest and rabbi from the Midwest started the Charity Organization Society. The goal was to conduct a combined fundraising campaign to support ten local non-profit agencies serving the community. This effort later became the United Way, which over time has spread nationally and internationally. In 1941, the communities of Staunton and Waynesboro founded United Way organizations. In 2004, the two organizations merged to become United Way of Greater Augusta, Inc, and serving the cities of Waynesboro, Staunton, and Augusta County.

The United Way is the largest US non-profit organization, with about 1,300 affiliates that collectively raise more than $4 billion a year through workplace campaigns and other private donations. By harnessing its giving power, the United Way is trying to reignite a social movement to improve education, income, and health conditions for working families. 
The United Way of America has announced ambitious 10-year goals that would cut in half the high school dropout rate and the number of working families struggling financially.  Additional goals include increasing by one-third the number of youth and adults considered healthy. These goals are the result of a report detailing a significant decline in key education, personal finance, and health indicators. According to the report, Goals for the Common Good, a quarter of all high school students do not graduate on time, one in four families does not earn enough to provide for its members, and two in three young adults lead unhealthy lives, including those who engage in risky behaviors such as drug use, binge drinking, and unsafe sex.
No single group can address the complex problems that matter most. Through its Community Impact strategy, United Way engages the community to identify those areas where it can make the greatest difference. There are basic things that we all need for a good life: A quality education that leads to a stable job, income that can support a family through retirement, and good health.
CEO Statement

United Way is in the unique position of being able to connect people through giving, volunteering, and advocating to make a difference in the community.   Energy is focused on identifying underlying problems and knocking down barriers to create opportunities in education, income, and health. Additionally, United Way works closely with other community organizations to not only address problems in these three critical areas, but to uncover the causes, with a goal of helping people make permanent, lasting changes that will truly improve their lives.

In an effort to provide the community with real and measurable improvement to emerging needs, our local United Way of Greater Augusta has shifted to a new investment model that focuses on the three pillars of education, income, and health. This new model focuses on results, defined by non-profit partners, which they must achieve through the improvement in at least one of those three focus areas, to be eligible for funding. In order for non-profits to continue receiving funds in subsequent years, these non-profit partners will have to show measurable results for the services they provide in the community based on their anticipated outcomes.

Board Chair Statement


This year, we eclipsed the $1,000,000 mark in terms of goods and services returned to our community through the efforts of the United Way, our passionate partner agencies, and our many amazing donors. As we celebrate this success, we also know that our journey to transform the Greater Augusta region is in many ways just beginning.

There’s a fundamental question that challenges United Ways. For that matter, it pushes almost all nonprofit organizations: How do you measure IMPACT? For UWGA, we’ve settled on a model we love. Our efforts to impact center on (1) hiring exceptional talent, (2) recruiting premiere volunteers, (3) serving as uncompromising advocates for our agencies, and (4) wisely reinvesting resources into programs and projects that matter.

Our growth is rooted in a history of hiring exceptional talent. Cynthia Pritchard has tirelessly served the organization for the last five years. Each year, she has led the UWGA as we’ve raised more dollars, funded more programs, and positively influenced more lives. Over the last year alone, Ms. Pritchard has been called upon to share our successes at the regional, state, and national level. She’s been called upon often by United Way Worldwide to facilitate global conversations about impact and to mentor others as they face barriers in building the UW brand in their own communities. She promotes professional development for her team and works hard to assure that Jody Beelendorf, Paul Vaughn, and Evelyn ____ are put in position to excel.

A second foundation is a strong corps of volunteers. Our volunteers are engaged, invested, and committed to transforming lives. Our current Board of Directors offers a skill set that is a superb match for the needs of the organization. The breadth and depth of organizations and subsets of the community that have representation on our Board ensures that we hear voices from the sectors that matter as we make decisions about how best to impact our friends and neighbors. 

UWGA’s partner agencies are the lifeblood of our work. They go to battle on the front-lines of the community, identifying and responding to the most pressing needs in the areas of health, income, and education. These agencies have rallied around the financial stability initiative unrolled over the last several years and have shown strong progress in the measures of accountability they’ve been issued. Our agencies are often overworked, but the grace and class they put into accomplishing their missions is beyond admirable.

Finally, we focus on being wise stewards of the dollars our donors pledge. We know these gifts could well be used for so many other reasons. Yet, you’ve made a personal sacrifice to help needs much bigger than you. To you, our donors, we are grateful beyond words. You are the reason we can do what we do. The concept of maximizing resources has caught on with our agencies, also. As times and dollars have gotten tighter, agencies has focused on proposing collaborative efforts which stretch dollars farther and increase impact. These innovative ideas will continue to set the standard for funding priorities moving forward.

David Urso, Board President


Areas of Service
Areas Served
Shenandoah Valley
County of Augusta and Cities of Staunton and Waynesboro
Board Chair
Board Chair Mark Frazier
Company Affiliation Nibco
Term July 2016 to June 2017
Email boardpresident@unitedwayga.org
Board of Directors
Board Members
Mrs Jennifer Apesa Ntelos
Jordan Brooks Youth Board Member
David Custard Hershey Foods
Mr Dustin Didawick Didawick and Company
Mary Suzie Dull Blue Ridge Community College
Mr. Eric Fontaine Rexnord
Mr. Mark Frazier Nibco
Margaret Hersh Dupont Community Credit Union
Wayne Huffman McKee Foods
Mrs. Kathy Jencks First Citizens Bank
Mr Dwight Johnson Wightman and Associates
Mr Scott Kimmel Weaver Insurance
Larry Kroggel Daikin
Dr Bud Levin Levin Consulting Group
Ms Becky Lewis Lumos
Melissa Martin Greenbrier Technologies
Kim Massie Hollister
Mr. Hunter Moss Community Volunteer
Mr. David Shroen McClung
Barbara Shue Retired
Dr. David Urso Blue Ridge Community College
Mr Andy Vanhook Appeal Productions
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 21
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 13
Female 9
Board Meeting Attendance % 86
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100
Percentage Making In-Kind Contributions 100
Number of Full Board Meetings Annually 6
Risk Management Provisions
Directors and Officers Policy
Special Event Liability
General Property Coverage
Commercial General Liability
Employee Dishonesty
Standing Committees
Community Outreach / Community Relations
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Distributions/ Grant Making
Human Resources / Personnel and Finance and Marketing and Nominating and By-laws
Program / Program Planning
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Executive Director
Executive Director Ms. Cynthia Pritchard

Knowledge & Experience

  • Extensive expertise that encompasses program development, marketing and implementation.
  • Organizational structure, budgets, instruction, reporting, development and human resources management.
  • Directed all human resource activities to include employment, compensation, labor relations, benefits, and training and development.
  • Organized and planned conventions, educational conferences, town meetings and fund raising luncheons.
  • Crafted a program plan, secured financing, and led a professional team from “concept” to “best in class” within three years.
  • Increased fundraising campaign revenues by 54% in four years during economically challenging times.
  • Developed and submitted successfully programmatic grants with over $500,000 funded.
  • Participated in the "Web-Based" Learning Management System pilot program winning 1st place awards in all areas of the implementation of this program.


Recognized Leadership
  • Expanded and developed key relationships in the community to key stakeholders in the community.
  • Increased participation in Action Alerts by 220% and participation in lobby day. 
  • Advocated public policy positions to government officials; lobbied local, state and federal legislators.
  • Performance outcome measures of presentations at 99% satisfaction of content and presenter competency.


People Manager
  • Recruited, trained and motivated high-performing teams for all employers.
  • Established regular and open communications with staff and strong employee buy-in to reach or exceed organizational objectives.
  • Influenced and educated members of the board, community, and upper management to support the educational programs designed by the programs team.
  • Increased public awareness through effective networking and relationship building.
Former CEOs
Nancy Dowdy Jan 2004 - Jan
Sandra Stanwicz Jan 2006 - Jan
Senior Staff
Ms. Jody Beelendorf Operations Manager
Mr. Paul Vaughan Community Investment & Relations Manager
Full Time Staff 3
Part Time Staff 0
Volunteers 120
Retention Rate 75
Organization has a Fundraising Plan? Under Development
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers 1
Date Strategic Plan Adopted July 2016
Management Succession Plan? Under Development
Organization Policy and Procedures Under Development
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
Mary Baldwin, BRCC, CAPSAW, Boys and Girls Club, CASA, New Directions, Smart Beginnings, Community Health Forum, Community Foundation,  VMI
Smart Beginnings-Early Child Development Coalition2009
Outstanding Non-profitGreater Augusta Chamber of Commerce2016

The Greater Augusta Volunteer Center demonstrates how volunteering also encompasses more than just the individual giving back.

By working and building a strong network of volunteers, nonprofits and businesses, The Greater Augusta Volunteer Center helps improve the local community.

The Volunteer Center is not only the central place for volunteers to get matched every day – it is also where nonprofits and businesses come for training and support in creating effective volunteer programs.

From mentoring to serving food in a shelter, wherever your interests lie, there are volunteer jobs to match. Partnering with about 100 nonprofit organizations, more than 200 opportunities are accessible to volunteers of all ages looking for on-going commitments or one-time jobs.

The Volunteer Center is a “one-stop-shop” for organizations. Access our vast array of recruitment resources, and consulting and training services to support your work with volunteers.

Description Immediate Savings. The FamilyWize Prescription Drug Discount Card enables you to receive discounted pricing on prescription drugs. It can offer immediate savings on prescription drugs at participating pharmacies for people that have no health insurance, during deductible periods and for prescription medicine not covered by health insurance, Medicare and other benefit plans. This is not insurance, nor is it intended to replace insurance.

Financial Stability Initiative

Working Mission: To partner with residents to become financially independent by reducing dependence on entitlement programs, reducing debt level and increasing earned income

 Building Blocks:

·         Family-sustaining employment

·         Safe, affordable housing

·         Income supports and subsidies

·         Manageable expense

·         Savings and Assets

Key Strategies

1.              Increase access to tools and resources needed to foster economic stability and advancement (community resources, job training, vocational skills, computer skills)

2.             Adult literacy skills and knowledge to enable all citizens to be successful (Literacy skills reading and math).

 3.            Increase preparedness in making responsible choices and conscientiously managing personal resources (financial education, retention of income, habitual stability)

CEO/ED/Board Comments United Way of Greater Augusta is working on a strategy of Community Engagement through community conversations and key collaborations to establish community based program with invest via key stakeholder to look at root causes and establish community goals to address the issues specific to the community.
Fiscal Year
Projected Revenue $850,000.00
Projected Expenses $850,000.00
Endowment Value $36,000.00
Spending Policy N/A
IRS Letter of Exemption
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
Government Contributions$0$0$0
Individual Contributions$524,851$629,950$573,598
Investment Income, Net of Losses($232)$5,584$3,935
Membership Dues------
Special Events------
Revenue In-Kind$206,342$79,593$78,121
Expense Allocation
Fiscal Year201520142013
Program Expense$709,782$511,346$587,075
Administration Expense$84,228$62,281$79,015
Fundraising Expense$86,252$83,368$102,275
Payments to Affiliates$8,130$7,207$6,144
Total Revenue/Total Expenses0.851.110.87
Program Expense/Total Expenses80%77%76%
Fundraising Expense/Contributed Revenue16%13%17%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$172,045$301,498$227,103
Current Assets$122,915$252,279$177,926
Long-Term Liabilities$0----
Current Liabilities$43,162$43,416$39,617
Total Net Assets$128,883$258,082$187,486
Short Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities2.855.814.49
Long Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? No
State Charitable Solicitaions Permit
Solicitations Permit
Solicitations Permit ExemptionView
Foundation Comments
  • Financial information provided by audit
  • Form 990 and audit prepared by Didawick & Company, P.C.
  • The organization changed their accounting period in FY 2012