Lutheran Family Services of Virginia, Inc.
2609 McVitty Road
Roanoke VA 24018
Mission Statement
For too many people, life’s opportunities feel out of reach. But even those whose burdens seem hopeless can find the help they need and a way through the darkness. The people of Lutheran Family Services of Virginia work with the most fragile and forgotten to restore the promise life offers. We’ve seen countless lives transformed… productive pathways discovered… and abundant lives created. Our services are born of faith, but open to all. And our belief in the worth and dignity of all helps to build stronger individuals, families and communities.
Leadership
CEO/Executive Director Julie Swanson
Board Chair Dr. Robin Crowder
Board Chair Company Affiliation James Madison University
Contact Information
Address 2609 McVitty Road
Roanoke, VA 24018
Telephone 540 774-7100
Fax 540 774-1084
E-mail info@lfsva.org
History and Background
Year of Incorporation 1982
Financial Summary
 
 
Projected Revenue $33,714,312.00
Projected Expenses $32,855,670.00
Statements
Mission
For too many people, life’s opportunities feel out of reach. But even those whose burdens seem hopeless can find the help they need and a way through the darkness. The people of Lutheran Family Services of Virginia work with the most fragile and forgotten to restore the promise life offers. We’ve seen countless lives transformed… productive pathways discovered… and abundant lives created. Our services are born of faith, but open to all. And our belief in the worth and dignity of all helps to build stronger individuals, families and communities.
Impact

We measure our impact by our success in finding permanency for children through foster care and adoption, helping older adults and those with disabilities live the fullest lives possible, educating children with complex special needs, and providing community-based services to strengthen families. 

Goals:

Expand educational services to underserved areas of Virginia. In 2016 LFSVA opened a school in Bristol to help children meet behavioral and academic challenges.

Become a licensed Vocational Rehabilitation Vendor so that we may offer support services to adults to increase levels of independence and empowerment.

Expand Family Care Home program in Northern Virginia and Tidewater areas so that adults with disabilities can enjoy life in a caring, nurturing family setting.

Here is our impact by the numbers from 2014-2015. Each number represents a person whose future is brighter because of LFSVA.
 
  • 73 children connected with nurturing foster families
  • 15 children united with adoptive families
  • 22 children received post-adoption counseling
  • 336 individuals benefited from Day Support, Family Care Homes, and other services
  • 235 students from 36 localities benefited from educational and behavioral services
  • 140 students benefited from Therapeutic Day Treatment in their home schools
  • 79 children & their families benefited from Essential Pieces autism education
  • 33 children & 88 family members benefited from Behavioral Treatment Services
  • 42 individuals benefited from grief support.
Needs

Employees are the lifeblood of our organization. We seek staff members that live out our Guiding Principles of abundance, relationships, person-centered, stewardship, and shared ownership and are willing to make the commitment of embedding these principles in their work.

  1. Annual gifts are needed to support our program needs, for example iPads so our children with autism can learn to communicate, curriculum and school supplies for our schools to meet their everyday needs. Funds are used to recruit and train foster and adoptive families to ensure permanency for our children in foster care. Annual gifts are used to enhance the quality of the life and independence for individuals with disabilities. Gifts are accepted online at www.lfsva.org.
  2. Volunteers enhance each of our programs. We have volunteers that read with our students, do crafts and art activities, music classes, and bring pet therapy to our programs.
  3. Estate gifts help ensure the future of our services.
  4. We have an ongoing wish list of items on our Amazon Wish List (https://amzn.com/w/AVERI92OZ713).

 These items are identified by program managers as their greatest needs to make the day successful for the individuals, children, and families we serve.

Background

Over the last 128 years, Lutheran Family Services has evolved from an orphanage in Salem, Virginia, to a statewide community services agency of over 400 employees who help vulnerable individuals experience abundant, successful lives at home, school and in the community

The people of Lutheran Family Services help children in foster care find temporary or permanent families, we strengthen families so that they remain strong and intact, we help individuals with intellectual and developmental disabilities live and thrive in their communities, and we help children with emotional and behavioral challenges succeed academically. Lutheran Family Services was created in faith, but is open to all. We continue to be driven and shaped by our faith-based mission, vision and core values.

As stated in our mission, Lutheran Family Services of Virginia provides services and assistance to empower communities, families and individuals in their journey to well-being. We invite you to take a look at our rich history.

CEO Statement As a CEO, my job is to promote the mission, vision and values of the agency, oversee our strategic direction, manage resources, and support our staff members in their challenging work. Those tasks require firm resolve and even firmer faith. What keeps me going is when I see our mission come alive in the eyes of a graduate who most likely would not have made it through high school without our services, in the loving embrace of a parent and a newly adopted child, in the laughter of a teenager who has found love and security in a foster home, and in the gratitude of a caregiver who is getting much-needed help and support. To help our neighbors on the path to a fuller, more abundant life is a joy, and I am honored to be a part of this important work.
Board Chair Statement

As a lifelong educator, I have seen firsthand  the importance of helping children and families get the support, tools and caring that they need to live the fullest and most complete lives possible. My service with Lutheran Family Services allows me to extend my work as an advocate for children and young adults in my community to those adults and families throughout our state who need our help. The vision of Lutheran Family Services of Virginia, “In our communities all people will receive the support they need to live abundant lives,” is powerful, and one of the reasons that I serve on the LFSVA Board and am honored to be its chairman. 

Areas of Service
Areas Served
Area
In a specific U.S. city, cities, state(s) and/or region.
Metro Richmond
Tri-cities Region
Richmond, City
Ashland
Chester
Chesterfield County
Colonial Heights, City
Dinwiddie County
Ettrick
Goochland County
Hanover County
Henrico County
Hopewell, City
Matoaka
Petersburg, City
Powhatan County
Prince George County
Sussex County
Charles City County
Gloucester County
King and Queen County
Lancaster County
Louisa County
Mathews County
Middlesex County
New Kent County
Northumberland County
Charlottesville-Albermarle
Hampton Roads
Northern Neck
Northern Virginia
Shenandoah Valley
Southside Virginia
Southwest Virginia
Statewide

Lutheran Family Services of Virginia, Inc. provides services across the state of Virginia. We were born of faith, and pride ourselves in being open to all.

Minnick Schools are located in Roanoke, Wytheville, Wise, Bristol and Harrisonburg.
Developmental Services:
- Day Support programs are offered in Roanoke, Lynchburg, and Charlottesville. Group homes are located in Bedford.
- In-home services and Family Care Homes are located in more than 20 counties in the state of VA.
Supported Employment Services are offered in Roanoke. 
Foster care and adoption services are located in the areas surrounding Richmond and Newport News.
 
Board Chair
Board Chair Dr. Robin Crowder
Company Affiliation James Madison University
Term Jan 2014 to Dec 2018
Email crowderg@jmu.edu
Board of Directors
Board Members
NameAffiliation
Lisa Alderman Community Volunteer
Robert Burger SunTrust Bank
Dr. Robin Crowder Waynesboro Public Schools
Rev. Debbie Dukes Pastor
Rev. Lou Florio Pastor
Dr. Judith Green Retired
Kathy Kanter Business Owner
Fred Kraegel Community Volunteer
Rev. James F. Mauney Virginia Synod
Doug Smith Montpelier Foundation
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 11
Hispanic/Latino 0
Native American/American Indian 0
Board Demographics - Gender
Male 6
Female 4
Governance
Board Term Lengths 3
Board Term Limits 3
Board Meeting Attendance % 89
Written Board Selection Criteria? Under Development
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100
Number of Full Board Meetings Annually 4
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Executive Director
Executive Director Julie Swanson
Experience In July 2005 Julie Swanson became the Chief Executive Officer of Lutheran Family Services of Virginia and the Minnick Education Centers, which are now merged under LFSVA. Previously Julie served as the vice president for programs and agency advancement at Lutheran Family Services of Colorado, regional director with Lutheran Ministries of Florida in Tampa and for 15 years was the executive director of Lutheran Social Services of the Virgin Islands. Throughout her career Julie has been involved with programs serving children, families, refugees and the elderly. She served as a national Lutheran Disaster Response consultant after experiencing and then coordinating the response and rebuilding efforts for Hurricane Hugo when it devastated the island of St. Croix in 1989. Julie holds a bachelor’s degree in Child Development and Family Relations. She received a Certificate in Nonprofit Management from Case Western Reserve University and earned her master’ in management and leadership at the University of South Florida. Julie and her husband Bruce, were foster-to-adopt parents for their three daughters who are now adults.
Senior Staff
NameTitle
David Pruett Chief Financial Officer
Ray Ratke Vice President of Programs
Staff
Full Time Staff 345
Part Time Staff 90
Volunteers 80
Plans
Organization has a Fundraising Plan? Yes
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers 4
Date Strategic Plan Adopted June 2013
Management Succession Plan? Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
Affiliations
AffiliationYear
Lutheran Services in America1997
Programs
Description

2840298LFSVA recruits and trains adoptive and therapeutic foster parents so that children in foster care will have a stable, loving, home environment while they are healing from the situation that caused the family disruption. We also provide continuing agency support, training and emergency access to an agency social worker 24 hours a day. Our goal is to help children move toward permanency. In fact, many of our families adopt the children they foster. Foster care and adoption services are offered in the areas surrounding Richmond and Newport News.

Population Served Children and Youth (0 - 19 years)
Budget $2,084,298.00
Short Term Success
In 2014-2015, LFSVA facilitated the adoption of 15 children and served 73 children in foster care. Twenty-two children benefited from post-adoption counseling.
Long Term Success
We work toward permanency for every child in our care.
Description

LFSVA is committed to helping families deal constructively with problems and crises so that they can remain together as healthy families. The primary program of Community-Based Services is Therapeutic Day Treatment services. These services are clinical services provided in the child’s home and community. By providing tried and true intensive home-based services, we are working to eliminate the need for out-of-home, out-of-community or out-of-state placement.  Community-Based Services are offered in our Northern Shenandoah Valley region.

Budget $1,737,870.00
Short Term Success
In 2014-2015:
  • 40 students benefited from Therapeutic Day Treatment in their home schools
  • 79 children & their families benefited from Essential Pieces autism education
  • 33 children & 88 family members benefited from Behavioral Treatment Services
  • 42 individuals benefited from grief support.
 
Long Term Success
Our long-term goals for the individuals and families we serve are that they continue to experience well-being and higher functioning in family, school community and life.
Description

LFSVA provides Education Services to students ages 5 to 22 with a variety of educational and behavioral challenges at five Minnick Schools in Harrisonburg, Roanoke, Wise and Wytheville and Bristol. Students are referred to Minnick Schools for educational and behavioral services that allow them to learn and succeed in the classroom. Once a student goals have been reached, they are able to transition back to their home school. We partner with more than 30 public school divisions in the state.

Population Served K-12 (5-19 years)
Budget $7,182,293.00
Short Term Success
In 2014-2015, 235 students from 36 school divisions have received educational services 
Long Term Success

Our aim is to help young people transition back to public school or the most appropriate setting to help them reach their potential.

Description

Through our driving belief that all people should have the opportunity to lead full, successful, complete lives, we offer a wide community of care for those who need it most. Adults with intellectual and developmental disabilities gain lives of abundance, well-being and grace, close to family and loved ones. Group homes, day support, respite care and many other services are available throughout most of the state.

Population Served Elderly and/or Disabled
Budget $17,796,320.00
Long Term Success In 2014-2015, 336 individuals benefited from Day Support, Family Care Homes, and other services
Description

The Supported Employment Services program links individuals with intellectual and developmental disabilities in Southwest Virginia with competitive employment opportunities in the community.

We work with individuals to develop a career path, prepare for the job search and to hone interviewing and job skills. Once they are on the job, we provide as much coaching as is required to be successful in the job. As new employees gain in skills and confidence, we step back to allow them to build a community of support on the job. And, to make sure that the partnership is a success, we communicate regularly with employers to gather input and monitor satisfaction.

Population Served People/Families with People of Developmental Disabilities
Budget $51,635.00
CEO/ED/Board Comments

Five Guiding Principles form the foundation of our organization. These principles – abundance, relationship, person-centered, stewardship and shared ownership – represent the best of what we aspire to in leadership, service, policy, procedures, planning, work and life. They are at the heart of our agency, and are a firm foundation as we explore new opportunities and add value to existing services. We are continually seeking ways to improve the lives of those we serve. One example is instituting a trauma-informed network of care for children in foster care. Another is providing counseling by a specially trained “adoption-competent” therapists to help families formed through adoption cope with the loss associated with adoption. To better serve adults with disabilities, we are undertaking a vigorous expansion of services in Northern Virginia. To help families whose children struggle in school, we are expanding our educational services to underserved communities. Our goal is nothing less than to be there at that moment on life’s path, when everything can change – for the better.

Fiscal Year
Projected Revenue $33,714,312.00
Projected Expenses $32,855,670.00
Endowment Value $1,692,974.00
Spending Policy N/A
Form 990s
IRS Letter of Exemption
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201620152014
Foundation and
Corporation Contributions
$98,017$42,268--
Government Contributions$0$198,139$180,939
Federal------
State------
Local------
Unspecified--$198,139$180,939
Individual Contributions$251,674$147,721$155,373
$13,501$5,344$12,837
$30,307,909$27,230,614$25,564,420
Investment Income, Net of Losses($11,033)$76,044$333,616
Membership Dues------
Special Events$17,226$14,695$22,487
Revenue In-Kind$429,000----
Other$5,227$5,581$13,542
Expense Allocation
Fiscal Year201620152014
Program Expense$27,599,587$24,967,376$23,021,692
Administration Expense$3,033,251$2,695,865$2,194,455
Fundraising Expense$152,357$168,437$144,240
Payments to Affiliates------
Total Revenue/Total Expenses1.011.001.04
Program Expense/Total Expenses90%90%91%
Fundraising Expense/Contributed Revenue40%41%39%
Assets and Liabilities
Fiscal Year201620152014
Total Assets$17,447,541$17,150,086$17,282,293
Current Assets$4,206,315$3,840,527$4,135,337
Long-Term Liabilities$5,878,380$6,111,115$6,275,682
Current Liabilities$2,255,602$2,051,738$1,908,106
Total Net Assets$9,313,559$8,987,233$9,098,505
Short Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities1.861.872.17
Long Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets34%36%36%
Capital Campaign
Currently in a Capital Campaign? No
State Charitable Solicitaions Permit
Solicitations Permit
Solicitations Permit 5/2016View