Central Virginia Health Services, Inc.
P.O. Box 220
25892 N. James Madison Hwy.
New Canton VA 23123
Mission Statement Provide safe, accessible, affordable, comprehensive, high quality and culturally sensitive health services to the people we serve. We value and respect the dignity of all patients and include them as partners in achieving and/or maintaining their optimal health. Values are: patient centered, integrity, professionalism, continuous improvement, compassion.
Web and Social Media
Dr. Martin Fritz from CVCHC is performing a dental screening on a child.
Leadership
CEO/Executive Director Ms. Paula Tomko
Board Chair Mr. Frankie Sheridan
Board Chair Company Affiliation Community Volunteer
Contact Information
Address P.O. Box 220
25892 N. James Madison Hwy.
New Canton, VA 23123
Telephone 434 581-4073 10733
Fax 434 581-1704
E-mail sheenamackenzie@cvhsinc.org
History and Background
Year of Incorporation 1970
Financial Summary
Revenue vs Expense Bar Graph - All Years
Expense Breakdown Bar Chart - All Years
 
 
Projected Revenue $31,963,935.00
Projected Expenses $31,963,935.00
Statements
Mission Provide safe, accessible, affordable, comprehensive, high quality and culturally sensitive health services to the people we serve. We value and respect the dignity of all patients and include them as partners in achieving and/or maintaining their optimal health. Values are: patient centered, integrity, professionalism, continuous improvement, compassion.
Impact
In the past year, CVHS notes the following accomplishments: adoption of a new Electronic Health Record (EHR), expanded access to health care with the opening of a new health center sites, and receipt of a federal grant in recognition of the quality of care we provide. 

The new EHR was selected because of its ease of use and superior reporting capability. Ease of use has enabled providers to maximize to improve access to care for more patients and to add a patient portal which provides improved non-emergency communication between patients and providers. One of the biggest advantages of the new system is its reporting capability. Staff is able to monitor and evaluate patients' progress in managing and improving their clinical outcomes.

CVHS opened Neighborhood Family Health Center in downtown Charlottesville in December 2015.  NFHC provides medical and behavioral health services. CVHS contracts with the Charlottesville Free Clinic for dental services.  

CVHS also received a grant of $109,250 for quality of care as demonstrated in its annual report to the Health Resources and Services Administration (HRSA).

In the coming year, CVHS plans to continue to expand access to care for additional residents of Virginia, to continue its push towards providing high quality care and to further the growth and integration of behavioral health at its sites. The new EHR has made providers more productive which improves their ability to see additional patients.

CVHS will use its recent grant award to further educational opportunities focused on best practices from around the country to improve care and increase efficiency of the practice. Lastly, the integration of behavioral health is essential to treating patients physically and mentally. The ability to provide a team based approach to care enables patients to address the behavioral health issues which can affect their physical health, such as depression.   
Needs CVHS' most pressing need is for ongoing operational support in key areas, including:  
  • Enhancement and expansion of behavioral health.
  • Enhancement and expansion of case management 
  • Funding for adult dental care
  • Pharmacy assistance for patients
  • Funding to grow patient education
 
Background

In the late 60's, a resident of Cumberland County traveled nearly an hour one way to her doctor’s appointment in Charlottesville, VA.  Frustrated that a simple trip to the doctor could take up a whole day, and realizing that many people in her rural community were unable to get to the doctor at all, Beulah Wiley galvanized others in her community.  Together, they were able to win grant funding from the Office of Economic Opportunity to start the first community health center in Virginia.  CVCHC opened the day after Thanksgiving, 1970.  This was a real accomplishment for community residents who had worked hard to bring health services close to home, serving the Counties of Buckingham, Fluvanna and Cumberland. 

Initially, one trailer was stationed in each of the three counties where care was provided.  However, it was not long before the three trailers were relocated to one location, creating a more efficient and unified sense of being a health center. 

As additional sites were added, the growing corporation needed a distinct corporate identity which became Central Virginia Health Services (CVHS).  CVHS’ new name reflected the Center’s wider geographic identity.  The building was renovated so that administrative functions for the corporation were placed in the lower floor of the health center and clinical functions were at ground level.  CVHS provides administrative support for all health center sites within the CVHS family, including billing, information systems management, clinical oversight and human resources management. 

CVHS has since grown to fourteen sites, serving fifteen counties and three cities.  Dental services are offered at ten of our sites and behavioral health services at seven sites.  Pharmacy services have expanded over the years to serve CVHS’ fourteen sites. All CVHS sites participate in the Health Disparities Collaborative, a chronic disease management best practice protocol designed to ensure that all patients in the collaborative, regardless of race or ethnicity, could achieve the same clinical outcomes measures. Initially only focused on diabetes, the HDC includes cardiovascular disease and to a more limited extent, behavioral health.
 
Since 2009, CVHS has seen roughly a 30% increase in uninsured patients.  In 2010, CVHS saw 48,712 patients.  CVHS is committed to providing safe, accessible, affordable, comprehensive, high quality, and culturally sensitive health services to the people we serve.
CEO Statement
There are a number of things about community health centers that are unique. Community health centers are committed to the communities they serve, especially in the area of governance. Unlike other non-profit organizations, health centers must have a majority of its Board of Directors be users or patients of its health centers. It puts the "community" in community health center - patients have a very active role in the governance of the organization that is created to serve them.
Another unique feature of health centers is a commitment to addressing social determinants of health. There are many social, environmental and even policy issues that affect a patient's health. Since their inception, health centers have been committed to reducing all types of barriers patients face in accessing care. Staff is actively engaged in listening to patients to determine what factors affect their care and empowering them to manage their own health, regardless of their life circumstances.
Lastly, community health centers have a strong commitment to quality of care. CVHS was recently awarded a quality of care grant in recognition of this. CVHS spends a considerable amount of time pursuing best practices and using peer review to ensure that patients get the best possible care. Some of the stories we hear from our patients demonstrate the gratitude patients feel for being treated with dignity and respect and seeing for themselves that their health is far better than it would be without our services.
Board Chair Statement
There are many challenges facing health centers today, including challenges in funding, technological changes, and a rapidly evolving health care environment. CVHS has demonstrated over its 47 year history, that it has the ability to adapt and change as the world around us changes. Changes in finances call upon us to be well prepared financially. Our Chief Financial Officer has a strong reputation among Virginia's health centers for his fiscal oversight. CVHS has a reserve which enables it to remain debt free while also being able to make period large scale purchases, such as a new Electronic Health Records system. It also allows CVHS to maintain its facilities well and to keep its equipment up-to-date. Its annual audits are always in order and we have a reputation for our fiscal strength and stability. 
The Board of Directors receives ongoing education about factors which can influence our health centers. These include an unstable political environment which can have an affect on reimbursement and our grant support.  CVHS has one of the strongest advocacy efforts among community health centers in the state. 
CVHS has also maintained a strong program of ensuring that its staff leadership maintains its professional education. Much of this is reported in summary form to Board members.
Technological change can be expensive, but is a necessary aspect of doing business in health care. Everything we do, from charting patients' information, to monitoring outcomes measures, to billing all hinge on ensuring proper use of technology. The Board supported and will continue to support use of technology by CVHS.
I am a patient at one of our health centers. I can't think of a stronger endorsement of what we do than to be a beneficiary of the service.  
Areas of Service
Areas Served
Area
Metro Richmond
Tri-cities Region
Colonial Heights, City
Hopewell, City
Petersburg, City
Prince George County
Charles City County
King and Queen County
Louisa County
New Kent County
Northern Neck
Southside Virginia
Charlottesville-Albermarle
Central Virginia Health Services has 16 sites and serves 15 counties and 4 cities across a wide geographic section in central Virginia. Each site targets the population and needs of its respective service area, but patients are served regardless of where they come from.
Board Chair
Board Chair Mr. Frankie Sheridan
Company Affiliation Community Volunteer
Term Sept 1994 to Jan 2020
Email boardmember@cvhsinc.org
Board of Directors
Board Members
NameAffiliation
Mr. Byron Adkins Charles City Dept. of Social Services
Mr. Samuel Bateman Community Volunteer
Ms. Evie Benet Community Volunteer
Ms. Candyace Dunn Pediatric Nurse Practitioner - Farmville
Mr. Granville Fisher Retired
Ms. Debra Jones Community Volunteer
Mr. Ralph Moore Community Volunteer
Ms. Carolyn Perry Community Volunteer
Ms. Peggy Scott Community Volunteer
Mr. Frankie Sheridan Community Volunteer
Mr. Robert Smith Community Volunteer
Ms. Jearline Taylor Retired
Ms. Tamica Williams Community Volunteer
Ms. Marguerite Young Retired
Board Demographics - Ethnicity
African American/Black 7
Asian American/Pacific Islander 0
Caucasian 7
Hispanic/Latino 1
Native American/American Indian 0
Board Demographics - Gender
Male 6
Female 8
Governance
Board Term Lengths 0
Board Term Limits 0
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 60
Number of Full Board Meetings Annually 12
Standing Committees
Executive
Finance
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Executive Director
Executive Director Ms. Paula Tomko
Experience Has served as COO since 2010; prior to that time was Director of Administrative Operations (2005-2010) and Human Resources Director (2002-2005). Before coming to CVHS, served as an HR specialist with a start-up technology company (2000-2002) and HR Administrator for Liberty Fabrics. Has a B.S. degree in Health Care Management from King’s College, Wilkes-Barre, PA. Has considerable experience in working with culturally and linguistically diverse populations through prior work experience and subsequently with CVHS where both patients and staff are from varying cultural and linguistic traditions. Has participated in PCA and CVHS cultural diversity training sessions. Fluent in English
Senior Staff
NameTitle
Mr. Charles Allbaugh Chief Financial Officer/Chief Informaiton Officer
Ms. Debra Baber Director of Clinical Operations
Dr. Randall Bashore Medical Director
Ms. Sheena Mackenzie Development Director
Ms. Paula Tomko Chief Operations Officer
Staff
Full Time Staff 316
Part Time Staff 59
Volunteers 0
Plans
Organization has a Fundraising Plan? Under Development
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers 4
Date Strategic Plan Adopted May 2015
Management Succession Plan? Yes
Organization Policy and Procedures Yes
Whistleblower Policy No
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
Collaborations
Across our service area we have numerous collaborative and partnership relationships, including hospitals, health departments, social services, other medical providers, and community services boards.
Affiliations
AffiliationYear
ConnectRappahanock2017
ConnectRichmond2017
ConnectSouthside2017
Petersburg Chamber of Commerce2017
Awards
Awards
Award/RecognitionOrganizationYear
Patient-Centered Medical Home- Level 3National Committee For Quality Assurance2017
Programs
Description We offer a full range of family practice services, including medical, dental and behavioral health. We offer laboratory services and pharmacy services. We also offer patient education and care coordination. Several sites offer x-ray and one has a mammography unit. CVHS is credentialed by most insurance companies operating in our area, but will offer the sliding fee to low income individuals (even if they are also insured). The discount is based on income and family size. We are located in sites throughout Central Virginia. Our providers are board certified and fully credentialed.
Long Term Success Opened three new sites in cities of Fredericksburg and Petersburg and the County of Louisa.
Fiscal Year
Projected Revenue $31,963,935.00
Projected Expenses $31,963,935.00
Spending Policy N/A
Form 990s
IRS Letter of Exemption
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201620152014
Foundation and
Corporation Contributions
--$991,941$1,338,155
Government Contributions$9,869,378$8,994,360$8,482,061
Federal$9,869,378$8,994,360$8,482,061
State------
Local------
Unspecified------
Individual Contributions$1,676,790----
------
$19,554,544$17,563,752$16,319,314
Investment Income, Net of Losses$138,967$283,288$256,448
Membership Dues------
Special Events------
Revenue In-Kind------
Other$271,948$326,167$290,723
Expense Allocation
Fiscal Year201620152014
Program Expense$25,466,401$23,253,133$22,230,730
Administration Expense$5,342,610$4,721,821$4,536,052
Fundraising Expense$218,978$184,567$196,857
Payments to Affiliates------
Total Revenue/Total Expenses1.021.000.99
Program Expense/Total Expenses82%83%82%
Fundraising Expense/Contributed Revenue2%2%2%
Assets and Liabilities
Fiscal Year201620152014
Total Assets$26,217,775$25,792,091$25,068,264
Current Assets$12,277,987$16,001,763$14,454,983
Long-Term Liabilities$0$0--
Current Liabilities$2,845,933$2,903,887$2,180,047
Total Net Assets$23,371,842$22,888,204$22,888,217
Short Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities4.315.516.63
Long Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets0%0%0%
Capital Campaign
Currently in a Capital Campaign? No
State Charitable Solicitaions Permit
Solicitations Permit
Solicitations Permit ExemptionView
Comments
Foundation Comments
  • Financial information provided from audited financial statements.
  • Audited financial statements and IRS 990s prepared by Robinson Farmer Cox Associates, PLLC.