In 2013, VSH provided permanent housing and supportive services to a total of 672 individuals in Central Virginia, South Hampton Roads and Charlottesville.
An average of 96% of those housed did not return to homelessness; an average of 53% that entered housing with no income secured income through benefits acquisition and/or employment; and, there was an annual average increase in income of almost $4,000.
1,000 Homes Campaign
VSH is a leader of the 1,000 Homes for 1,000 Virginians-Richmond Campaign, an initiative to identify, outreach, and house the most vulnerable homeless individuals living on the streets. The goals of this project are to end homelessness in Richmond one individual at a time, increase housing stability through the delivery of supportive services to clients, reduce clients’ mental health symptoms and increase economic self-sufficiency. VSH continues to be the agency providing the most housing and services to identified vulnerable individuals in Greater Richmond. Since the launch of the 1,000 Homes campaign, VSH has housed 179 (74%) of the total 241 individuals and families that have been housed by the collaborative since August 2011.
Supportive Services for Veteran Families (SSVF)
Since October of 2011 our SSVF program has prevented or ended homelessness for 666 veterans and many members of their families. In addition, our program (originally operating only in Richmond and Petersburg) has been expanded to include Charlottesville. VSH was recently recognized for its exceptional success rate in serving veterans who are homeless or at risk of becoming homeless when we were selected by the federal government to serve as a mentor organization to five other SSVF programs in Virginia and North Carolina.
Reducing Homelessness – Reducing Costs
VSH is making a quantifiable impact in the community by reducing the number of people living on the streets. This is evidenced by Richmond's Point In Time (PIT) count which showed a 21.1% decrease in unsheltered individuals from January 2012 to January 2013. And, since the 1,000 Homes initiative began in 2011, Richmond has seen a 40% decrease in street homelessness.
This reduction comes with significant cost savings for the community. Overall, VSH’s housing costs about $10,000-13,000 per person per year. Without housing, these individuals cost taxpayers an average of between $40,000 and $50,000 annually because of inappropriate use of hospital emergency rooms, and their use of 911 services, temporary shelter programs, meal programs, and other social services.
Goals for 2014:
Renovate 39 units of permanent supportive housing at Studios II in South Richmond.
Update VSH’s strategic plan.
Become a certified Service Enterprise Initiative through training and support provided by the Partnership for Nonprofit Excellence and Capital One’s Service Enterprise Initiative Pilot Program.
Continue to build the Alice Tousignant Endowment Campaign.
Need 1: A Place To Start – $329,741
The A Place To Start program serves men and women who are chronically homeless with a severe and persistent mental health disorder in the City of Richmond and Chesterfield and Henrico Counties. A Place To Start provides scattered-site rental housing and intensive support services to help an average of 80 participants per year maintain housing, improve their mental and physical health, and achieve greater independence.
Need 2: Supportive Services- $239,134
VSH has 163 units of permanent supportive housing in Greater Richmond. VSH provides comprehensive, onsite supportive services in each of its supportive apartment buildings, including case management, counseling, skills training, and community building, to help residents improve economic self-sufficiency and housing stability and to promote mental/physical health and substance abuse recovery.
Need 3: General Operating- $246,450
Without fundraising and administrative support, VSH could not continue to provide its permanent housing and support services which are helping to end homelessness for individuals and families in Greater Richmond.
Need 1: Volunteers for client interaction opportunities (meals, game nights, computer classes, etc.)
Need 2: Volunteers for indoor/outdoor property beautification projects (painting, landscaping, planting, community garden development)
Need3: Volunteers for administrative support (create newsletters, write blogs, process donations, help with solicitations, assist with filing, build databases, conduct research)
Need 1: Additional company cars for staff to transport clients to the pharmacy, to the grocery store, and to medical and other appointments
Need 2: Non-perishable food for new clients who have just moved into their apartment and are not yet receiving benefits
Need 3: Bus tickets for client transportation
Virginia Supportive Housing (VSH) is a non-profit 501(c)3 organization that transforms lives and communities by providing proven, permanent solutions to homelessness. Founded in 1988, VSH was the first non-profit in Virginia with the mission of providing permanent supportive housing (PSH) to homeless single adults.
PSH is a best practice, evidence-based strategy that combines affordable housing, which usually includes rental subsidies, and supportive services with a goal of keeping people stably housed so they do not return to homelessness.
VSH accomplishes its mission by 1) creating new housing, either through new construction or rehabilitation/adaptive re-use, that VSH then owns & operates and 2) by paying rental subsidies in apartments in the community that VSH does not own.
In 1992, VSH opened New Clay House, the first permanent supportive apartments in Virginia and home to 47 formerly homeless single adults.VSH owns and manages a total of 163 units of PSH and operates an additional 225 scattered-site PSH units in the Richmond community.
The homeless individuals and families VSH serves represent the very lowest levels of income in our region (50% or less of area median income). This financial situation is often compounded by other challenges, including substance abuse, mental illness, and physical disabilities. VSH is increasingly targeting its housing and services to those in the community with the greatest level of need, including the chronically homeless and medically vulnerable.
VSH provides comprehensive supportive services to tenants residing in the buildings that VSH owns and operates and in the scattered-site rental housing in the community. Supportive services include case management, counseling, skills building, and financial literacy education to help clients achieve housing and economic stability and substance abuse and mental/physical health recovery.
VSH’s PSH is extremely successful - over 95% of our residents do not return to homelessness.
Over the last 10 years, VSH has experienced rapid growth and now operates in three regions state-wide. However, infrastructure development did not keep pace with the needs of 120-person organization with 17 properties serving 1,200 clients annually.
As the Executive Director, I am proactively strengthening the leadership team, adopting new systems and developing a more informed and motivated workforce across the organization..
has over ten years of experience developing, promoting, and executing
strategies for ending homelessness by developing affordable housing and
adapting funding and permanent supportive housing models to meet the challenges
of different locations and economic environments. Ms. Bogdanovic has
demonstrated a proven ability to cultivate community relationships and
partnerships and played a critical role in growing the organization’s
geographic footprint. She is committed to nurturing a positive working
environment where communication is open, professional development encouraged,
and crisis situations are avoided.
While in the role of VSH Director of Housing development, Ms. Bogdanovic developed and promoted affordable housing by leading a team of up to five members, raising capital including equity from low income housing tax credits, HUD funds, below-market loans, and grants, and overseeing all aspects of due diligence for real estate projects. She created 279 units in eight buildings in five cities. Total capital raised equaled $38.6 million with $16.2 million in process for projects in the development pipeline. The developer fees generated totaled $3.4 million with $1.7 million expected from pending construction. Two of these developments earned statewide recognition as EarthCraft Virginia Multifamily New Construction Projects of the Year for incorporating sustainable technology.
In Richmond, VSH has long-standing relationships with homeless service providers and health providers in the Richmond community including the Richmond Behavioral Health Authority, The Daily Planet, Bon Secours, VCU Health Systems, the Veterans Administration, the Department of Social Services, CARITAS and other homeless service providers. These organizations are partners in providing services to VSH clients.
VSH is a leading partner in a multi-sector collaborative within Richmond’s existing homeless service system – The Richmond Area Collaborative to End Chronic Homelessness (RACECH). Collaborative initiatives include: coordination of outreach and housing access efforts with the homeless population; collaboration with The Daily Planet for the physical/mental health and dental care needs of consumers; collaboration with the state’s SOAR program to educate consumers on SSI/SSDI benefits acquisition; staff participation in Continuum of Care planning; regular meetings with local and state psychiatric hospital discharge planners for referral purposes; and, using state wide peer groups to provide trainings regarding wellness and recovery for clients.
Collaborative members meet regularly to reduce duplication of services, identify and target vulnerable individuals, and monitor progress toward ending street homelessness. These efforts ensure that limited resources are used most effectively to end homelessness for the most vulnerable.
A Place to Start (APTS) provides
housing and services to single adults in the Greater Richmond area who have a
history of chronic homelessness and a severe and persistent mental illness.
Most participants in the APTS program have been homeless and on the streets for
one to three years. Most enter the program with no income or medical benefits,
and 40% do not have a high school degree or GED.
In addition to suffering from the debilitating symptoms of a mental illness, approximately 40% of participants have some type of active addiction. Approximately 90% suffer from a physical health problem, including diabetes, high blood pressure, and cancer. Many have limited or no family support, and it is quite typical of this group to report minimal to no positive supports in the community.
In line with the housing first model, APTS comprehensively links housing services with treatment for co-occurring mental health and substance abuse disorders and primary health care. Services are provided by an Intensive Community Treatment team that is licensed by the Virginia Department of Behavioral Health and Developmental Services and available to clients 24 hours/day, 365 days/year. Services are not time-limited. APTS team members are a licensed mental health clinician, case managers, a psychiatric nurse, psychiatrist, and peer counselor. With regular communication and a low staff-client ratio, the clinical team is able to prevent or respond quickly to client problems and crises. Staff helps clients apply for benefits, schedule and maintain doctor’s appointments, obtain and take medications, and develop social supports. Substance abuse and employment services are also available as needed. The psychiatrist is available to all APTS clients and is a required position for DBHDS licensure.
By helping homeless individuals get off of the streets and into stable housing with the support services they need, VSH's APTS program is improving overall health and safety of the community.
The APTS program exceeded performance targets for all its goals in 2013.
93% of the clients served by APTS maintained housing stability and did not return to homelessness (this number includes only those who have been in the program for at least one year).
Nine individuals "graduated" and moved on to other permanent housing, enabling VSH to house additional homeless individuals with a severe and persistent mental illness. APTS was successful at engaging 95% of clients in services and ensuring that 82% are receiving benefits.
APTS clients had a 48% increase in total income.
57% had improved outcomes in two or more domains of mental health functioning such as serious anxiety and manic episodes.
The housing development team creates new or rehabilitated housing with supportive services for individuals and families who are homeless and/or have disabilities by coordinating the efforts of many allied real estate professionals. Developments do not happen without financial backing and require the negotiation of multiple complex agreements with federal, state, local, and private funding partners. Only then can physical construction start, involving the myriad of design and construction experts. Before, after, and during the process, the housing development team works with public sector officials on approvals, zoning changes, building codes, infrastructure, and with community groups. Clients and the property management and supportive services staff who will enjoy the intended benefits of the built space provide critical input. The housing development team must ensure that all these elements are completed on schedule, are properly executed, and are reasonably within budget.
VSH’s HomeLink program provides scattered-site rental housing and support services for chronically homeless individuals in Greater Richmond. All participants that have been housed through HomeLink since its launch in 2011 are considered medically vulnerable. This program is taking individuals off of the streets who were at increased risk of death due to chronic health conditions, length of homelessness, and other factors. HomeLink case managers provide a variety of services for participants to help clients maintain housing and achieve recovery including helping clients to apply for benefits, schedule and maintain doctor’s appointments, obtain and take medications, and develop social supports, among other services.
VSH's Supportive Services for Veteran Families program is designed to help very low income Veteran families in the Charlottesville, greater Richmond, Tri-cities of Petersburg, Hopewell, Colonial Heights and surrounding areas address challenges in order to secure stable, permanent housing. SSVF provides a short term intense period of case management to link families to benefits and may provide temporary financial assistance to help with the cost of achieving housing stability for Veteran families.
SSVF Supportive Services
SSVF staff provides outreach services, case management and housing location and placement to help families achieve housing stability. SSVF staff also serves as a link for eligible Veterans to VA benefits and other public benefits which may include:
· Vocational and rehabilitation counseling
· Employment and training services
· Educational assistance
· Healthcare services
· Daily living services
· Personal financial planning services
· Income support services
· Legal services
SSVF Temporary Financial Assistance
SSVF provides temporary financial assistance to eligible Veteran families to help them remain in permanent housing or obtain permanent housing. Temporary financial assistance payments on behalf of Veteran families may be made to landlords, utility companies, and moving companies in order to obtain or remain in permanent housing. A participant must be receiving case management services from an SSVF case manager or HUD VASH case manager in order to receive financial assistance. Assistance is time-limited and payments must be made to third parties.
Indirect Public Support HelpIndirect public support represents revenue received through solicitation campaigns. This includes funding United Way and other federated fundraising organizations, but does not include donor designated contributions.
Earned Revenue HelpEarned revenue represents income generated in direct exchange for a product or service.Earned income includes income from government contracts.
Our budgets are multi-layered. We develop annual regional budgets, program budgets and operating budgets for each property. Our finance committee meets monthly and is very involved in fine-tuning proposed budgets and making recommendations for the Board's approval of the annual budget.
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