Shepherd's Center of Richmond
3111 Northside Avenue, #400
Richmond VA 23228
Mission Statement

TSCOR encourages older adults to remain active and independent through enrichment programs and volunteer service to their peers.

 
Web and Social Media
Executive Director and Executive Committee
Leadership
CEO/Executive Director Ms. Julie S. Adams-Buchanan MS, CVA
Board Chair Mr. Ralph Graner
Board Chair Company Affiliation State Department
Contact Information
Address 3111 Northside Avenue, #400
Richmond, VA 23228
Telephone 804 355-7282
Fax 804 none
E-mail jadams@TSCOR.org
History and Background
Year of Incorporation 1984
Financial Summary
 
 
Projected Revenue $119,500.00
Projected Expenses $167,765.00
Additional Documents
Winter Open University Schedule2017View
Gray Matters Winter 20172017View
Annual Report 2015-20162016View
Annual Report 2014-20152015View
Gray Matters-Newsletter Fall 20142014View
Statements
Mission

TSCOR encourages older adults to remain active and independent through enrichment programs and volunteer service to their peers.

 
Impact

The 2014-2015 fiscal year was one of consolidation, improvement and growth. The Board undertook a full strategic planning review, led by professional Katie Campbell, based upon three plenary sessions with the full Board and several intensive meetings with individuals. The result was a three-year strategic plan enthusiastically adopted by the Board. New vision, mission, and values statements were also adopted as part of this exercise. All of these can be found on our website. The full cost of the strategic planning exercise was covered by a generous donation made for that purpose.

The Executive Director, Julie Adams-Buchanan, who was appointed to that position effective June 1, 2014, took full administrative rein this fiscal year. Among significant developments was the implementation of a computerized online transportation system, Ride Scheduler, to bring our program up to 21st century standards. Transporting seniors to medical appointments and grocery stores is now easier to coordinate and drivers have further control on how they participate. Sarah Cheney, Executive Director of Shepherd’s Centers of America, came for a visit shortly after automation and is eager to see the outcomes of our Center, as well as many other Shepherd’s Centers using the program now.

Among modernizing and economizing measures undertaken during the year, an increasing number of Gray Matters newsletters, Open University schedules and invitations are being distributed electronically. The significant contributions to seniors in the Greater Richmond community are detailed in our annual report.

 
Needs

 

  • The Shepherd’s Center is in need of VOLUNTEERS.  Our existence depends upon having volunteer drivers, handymen, and teachers for our Open University.  Ideally, we are in need of volunteers who are, themselves, around 50 years of age or older.
  • URGENT NEED FOR VOLUNTEER DRIVERS.
  • Monetary donations needed in order to continue our programs.

 

Background

The Shepherd’s Center of Richmond was incorporated in 1984.  Reverend Robert Seiler of Richmond, with the support of several local churches, developed the Richmond Shepherd’s Center, based on the successful national model that had been established in the early 1970’s in Kansas City, MO.  This pilot project was supported by the Virginia Diocese of the Episcopal Church with a three-year grant.

The purpose of the organization was to utilize the skills, wisdom, and experience of seniors to solve some of the problems and unmet needs of other seniors in the community.  It was not a place or a building, but was, and still is today, a community of caring, dedicated senior volunteers who offer their skills, wisdom and experience to make our organization the best resource in Richmond for those over 60.

The first programs developed and implemented by these senior volunteers were transportation to medical appointments, handyman services, and an educational lecture series.  Services were offered to those who were over 60 years of age and living west of First Street to the city limits and from Broad Street south to the James River.

The success of the program led to widening support from individual, corporate, congregation and foundation contributions.  Area teachers donated time and expertise as class attendance increased and interest in the life-long learning program grew.  Several local churches offered their space during the week for the “Open University” educational classes, taught by retired professors.  Volunteer participation in the Personal Services program increased.

These programs have continued to serve the needs of people of retirement age for 30 years.   Today, the Center serves an average of 500 “students” each year at the Open University, offering intellectual stimulation, socialization, and reducing a sense of isolation common in older adults.  Each year, the Volunteer Services program serves approximately 200 clients, and provides more than 1400 cost-free round-trip rides to medical appointments and to grocery stores for seniors in the Richmond Metropolitan Area.

 
CEO Statement

The Shepherd’s Center of Richmond's programs address the crucial human needs of purpose and meaning in later life while simultaneously addressing the problems of inadequate transportation, isolation, and the need for socialization and intellectual stimulation among seniors. The Shepherd’s Center of Richmond is a completely volunteer-operated organization of senior volunteers helping other seniors in the community.

More than one in five adults 65 years of age and over does not drive, and transportation is recognized as one of the most crucial, under-addressed needs for older adults. When caring volunteers address needs such as transportation, minor home repair, and bill-paying, it becomes increasingly possible to minimize feelings of dependence and isolation. No one lives “independently”; we are interdependent throughout our lives. For both providers and recipients of Shepherd’s Center services, the sense of this vital interdependence creates opportunities for satisfaction and growth.

Drivers almost always stay with the client in the doctor’s office, and often stop with the client at a pharmacy on the way home to fill a prescription. In several cases, a client was admitted to the hospital, and the volunteer stayed, as one would with family, until the person was ready to return home. The personal satisfaction derived from regularly providing transportation to clients who could not otherwise make the trip is tremendous. One volunteer driver insists on using the word “friends” rather than “clients”. This driver has routinely taken people to medical appointments and grocery shopping for more than 15 years.

The Shepherd’s Center is special in its capacity to engage volunteers in leadership roles. We employ only three people. Some 350 volunteers carry out all other work, giving more than 10,000 hours of service annually. This work ranges from teaching or direct personal service to organizational planning, committee work, and board leadership. While it is not uncommon to find older adults giving their time to service organizations, it is unusual for an organization to be almost entirely comprised of older adults.

  

 

Areas of Service
Areas Served
Area
Chesterfield County
Henrico County
Metro Richmond
Richmond, City
The Shepherd's Center service area is defined by the zip codes within which we have volunteer drivers.  At present, we fully serve 20 zip codes within the Richmond, Henrico, and Chesterfield area.
Board Chair
Board Chair Mr. Ralph Graner
Company Affiliation State Department
Term Oct 2016 to June 2017
Email rjgraner2@verizon.net
Board CoChair
Board CoChair Ms. Betty Ann Dillon
Company Affiliation Human Resources Director, Virginia Employment Commission (retired)
Term Oct 2016 to June 2017
Email badillon@comcast.net
Board of Directors
Board Members
NameAffiliation
Ms. Ruth Blevins Retired
Mr. John Clark Crestar Financial Corporation and Crestar Banks
Mr. Hal Costley Retired
Ms. Betty Ann A Dillon Virginia Employment Commission, retired
Ms. Barbara Goehle Retired
Dr. Peter Goodman Retired Gastroenterologist
Mr. Ralph H. Graner U.S. Foreign Service Officer, retired
Dr. Arthur B. Gunlicks Emeritus, University of Richmond
Mr. Bernie Henderson Woody Funeral Home
Mr. Kenneth Hoen Retired Engineer/Designer
Dr. Grayson Miller medical doctor
Ms. Carol Parke Syracuse University Library, retired
Mr. William Slaughter First and Merchants, Wheat First Securities, and The Capital Management Corp
Dr. Shantaram Talegaonkar Ophthalmologist, retired
Mrs. Kirsten Taranto George Mason University, retired
Mrs. Suzanne P. Wiltshire Teacher/Administrator, St. Catherine's, retired
Ms. Elizabeth Yates Retired
Mrs. Sally Youngs Reynolds Metals, retired
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 17
Hispanic/Latino 0
Native American/American Indian 0
Other 1 Southern Asian
Board Demographics - Gender
Male 10
Female 8
Governance
Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 90
Written Board Selection Criteria? Under Development
Written Conflict of Interest Policy? Under Development
Percentage Making Monetary Contributions 100
Percentage Making In-Kind Contributions 100
Number of Full Board Meetings Annually 4
Standing Committees
Academic Affairs
Advisory Board / Advisory Council
Communications / Promotion / Publicity / Public Relations
Community Outreach / Community Relations
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Education
Executive
Finance
Nominating
Program / Program Planning
Volunteer
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Executive Director
Executive Director Ms. Julie S. Adams-Buchanan MS, CVA
Experience

 

Julie Adams-Buchanan becomes the fifth executive director of the Center in its 30 years. She has held the position of Volunteer Services Coordinator at the Center for the past six and a half years, interviewing prospective clients and overseeing the hundreds of volunteers who provide transportation and other assistance to seniors in the Richmond community. 

 

Adams-Buchanan received her bachelor’s and master’s degrees in sociology from Virginia Commonwealth University. She was Certified in Volunteer Administration (CVA) last March. 

 

“On behalf of the Board of Directors I am delighted to welcome Julie as our new Executive Director,” said past Board President Art Gunlicks. “She brings a great deal of experience in the area of volunteer services and is enthusiastic about the Shepherd’s Center and the people we serve. We look forward to her leadership in the years ahead.”

Former CEOs
NameTerm
Ms. Linda Frank Apr 2004 - Jan 2014
Ms. Janyce Olson - Feb 2004
Senior Staff
NameTitle
Ms. Brenna Dennis Administrative Assistant
Ms. Paula Grimes Office Manager
Ms. Carol Harris Open University Coordinator
Staff
Full Time Staff 2
Part Time Staff 2
Volunteers 320
Contractors 0
Retention Rate 100
Plans
Organization has a Fundraising Plan? Under Development
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers 3
Date Strategic Plan Adopted Nov 2014
Management Succession Plan? No
Organization Policy and Procedures Under Development
Nondiscrimination Policy Yes
Directors and Officers Insurance Policy Yes
Programs
Description
More than one in five adults 65 years of age and over does not drive. Transportation is recognized as one of the most important and under-addressed needs for older adults. Transportation to grocery stores and to medical and dental appointments is essential.

The Shepherd’s Center of Richmond provides services to older adults in the community who, for whatever reasons, cannot provide those services for themselves. Included services are:

Transportation:
round-trip rides to medical & dental appointments

Grocery Shopping:
food shopping done for persons unable to shop for themselves

Handyman:
minor home repairs including plumbing, electrical, and carpentry

Friendly Calls/Friendly Visits:
weekly contact for those wanting additional companionship and support
 
These cost-free services are available to anyone in the community who is age 60 or over. It is not necessary to be a Shepherd’s Center member to receive services. A client who needs help may call the office and speak with an office volunteer, who will match the client with a volunteer driver (handyman, etc.) who lives near the client.

Each year, roughly 85 volunteer drivers, using their own cars, fill over 1,300 round-trip ride requests. Drivers almost always stay with the client at the doctor’s office, and often stop with the client at a pharmacy on the way home to fill a prescription. The personal satisfaction derived from regularly providing transportation to clients who could not otherwise make the trip is tremendous. One volunteer driver insists on using the word “friends” rather than “clients”. This driver has routinely taken people to medical appointments and grocery shopping for more than 15 years. Moreover, volunteers made hundreds of Friendly Visits or Calls and many minor home repairs last year in response to requests.
Population Served Elderly and/or Disabled
Budget $100,000.00
Description
The Center’s Open University offers almost limitless opportunity for intellectual challenge and for social interaction. Classes and lectures are held at churches in three areas of Richmond and also at Covenant Woods. Eight-week terms in the fall, winter, and spring feature well-qualified lecturers or instructors, many of whom are faculty or retired faculty members of area colleges and universities. All instructors volunteer their time. Programs at the three sites differ. Members may attend classes at any location at any time for a single $35 per-term tuition. Open University courses may include foreign languages, literature, history, political science, art, music, religious studies, philosophy, science, writing, estate planning, and yoga.

Each term averages 400 registrants, and more than 70 people give their time and expertise as teachers, hospitality team members, and organizers to make it all happen. The members of the Shepherd’s Center Education Committee are completely responsible for planning and carrying out the myriad details of each term. Many people have attended the Open University for more than 10 years, citing the friendships and the continued learning as keeping them happy and eager to return each year.
Budget $85,000.00
Fiscal Year
Projected Revenue $119,500.00
Projected Expenses $167,765.00
Endowment Value $32,200.00
Spending Policy N/A
IRS Letter of Exemption
Detailed Financials
Expense Allocation
Fiscal Year201620152014
Program Expense$157,498$188,653$126,364
Administration Expense$5,476$22,055$37,426
Fundraising Expense$4,642$14,067$874
Payments to Affiliates------
Total Revenue/Total Expenses0.991.600.89
Program Expense/Total Expenses94%84%77%
Fundraising Expense/Contributed Revenue4%6%1%
Assets and Liabilities
Fiscal Year201620152014
Total Assets$441,491$449,210$333,950
Current Assets$437,988$11,644$332,368
Long-Term Liabilities$0$0--
Current Liabilities$2,981$960$21,020
Total Net Assets$438,510$448,250$312,930
Short Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities146.9312.1315.81
Long Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets0%0%0%
Capital Campaign
Currently in a Capital Campaign? No
State Charitable Solicitaions Permit
Solicitations Permit
Solicitations Permit ExemptionView
Comments
Foundation Comments
  • Financial information provided from IRS 990s, with supplemental information provided from year-end financial statements.
  • IRS 990s prepared by Sally Volta, Board Treasurer.
  • Revenue from "Foundations and Corporations" also includes support from congregations.
  • Revenue from "Individuals" for FY 2009 includes two estate gifts.