Daily Planet Health Services
517 W. Grace Street
Richmond VA 23220
Mission Statement
Daily Planet Health Services envisions a community where ALL are empowered to live healthy, enriched and stable lives. To that end, The Daily Planet provide accessible, comprehensive, and integrated quality health services to anyone regardless of their housing, financial or insurance status.
Web and Social Media
Multi-Media Comments Video produced in 2014 in collaboration with VCU students. Premiered at 1708 Gallery's InLight in November 2014.
CEO/Executive Director Beth Merchent
Board Chair Mr. Scott Cardozo
Board Chair Company Affiliation Weil Group Resources
Contact Information
Address 517 W. Grace Street
Richmond, VA 23220
Telephone 804 783-2505
Fax 804 783-2514
E-mail susan@dailyplanetva.org
History and Background
Year of Incorporation 1978
Financial Summary
Revenue vs Expense Bar Graph - All Years
Expense Breakdown Bar Chart - All Years
Projected Revenue $6,660,958.00
Projected Expenses $6,660,958.00
Additional Documents
MOA, MOU and formal agreements2015View
Annual Report2015View
Annual Report2014View
Annual Report2013View
Annual Report2012View
Daily Planet Health Services envisions a community where ALL are empowered to live healthy, enriched and stable lives. To that end, The Daily Planet provide accessible, comprehensive, and integrated quality health services to anyone regardless of their housing, financial or insurance status.


  • Received Level III (highest level) designation as a Patient Center Medical Home (PCMH) for the second time. Designation is from the governing body of National Committee on Quality Assurance (NCQA).
  • Completed 18-month brand refresh which includes new logo, a name modification (Daily Planet Health Services), and branding two health centers (West Grace Health Center & Southside Health Center).  
  • Expanded services to provide NP on-site for patients of Henrico Mental Health & Developmental Services's (East End & Woodman Road).
  • Received $100,000 grant to expand our Diabetes Impact program to fully integrate dental services for our diabetic patients.
  • Received Unsung Hero award from VA. Health Care Foundation for partnership with Henrico Mental Health & Developmental Services. 
  • Created 2017-2020 strategic plan (see below for goals).

Goal 1: Improve processes to ensure higher quality outcomes

Goal 2: Strengthen internal operations in order to continue being a great nonprofit

Goal 3: Ensure community understanding of full scope and impact of services

Goal 4: Increase investment in customer service both internally and externally

Goal 5: Expand and refine program offerings geared towards serving more under-served clients through core health services


Money Needs and Purposes

  • $100,000--services offered at our Safe Haven program. The program is transitioning from a fully-funded program through HUD to one that will rely on community support.
  • $100,000 -- build IT infrastructure in support of our patient-centered medical home initiatives and accreditation
    which includes staffing, hardware & software. 
  • $75,000 -- to fully implement new branding strategy which includes website overhaul, building signage, print materials, etc. 
  • $35,000--Support uninsured patient medication costs for needed behavioral health medications

Human Resource Volunteer Needs

  • Financial administrative assistant. 
  • Healthcare admin to include filing, scanning, office duties.
  • Support our Medication Assistance Program staff by coordinating medication pick-up, 

Other Needs--contact susan@dailyplanetva.org for specifics

  • New color printers (multi-media and high volume)
  • Dental hygiene hand-pieces.

For over 45 years, as a 501(c)3 organization, The Daily Planet has been actively addressing the issue of homelessness in Central Virginia. The Daily Planet envisions a community where ALL are empowered to live healthy, enriched and stable lives. All agency programs and services are dedicated toward realizing that vision including:

Two Health Care Centers (with total 4 clinics): primary medical, behavioral health, vision, and dental.

Medical Respite—a 20-bed facility designed to provide emergency shelter and convalescent care for medically frail homeless adults for up to 30 days for adults who do not have appropriate living arrangements to support recuperation. Program is located at our Southside Health Center.

Safe Haven—a 21-bed free-standing facility that offers transitional housing, health and support services to chronically homeless individuals suffering from severe mental illness.

Care Coordinator—Providing care coordination organization-wide as well as with external partners and to connect with community resources including referrals to other housing options. Also provide shower & laundry facilities, and mail services.

CEO Statement Daily Planet Health Services is the only organization in the Richmond area that provides health services to homeless and uninsured regardless of their ability to pay or insurance status.  Currently other agencies refer their non-paying patients to our health center.  DPHS operates the only Medical Respite in Central Virginia for medically frail homeless individuals and the only Safe Haven in Virginia which provides transitional housing and support services for chronically homeless men and women, including homeless veterans, who have a severe mental illness diagnosis.
Board Chair Statement
The board, staff, and community stakeholders are gearing up to implement the organization's inclusive and comprehensive strategic planning process for 2017-2020.  The strategic plan focuses on the organization's efforts on areas of opportunity as well challenges.  The efforts by board and staff to implement the vision and mission are commendable.  My involvement with TDP started in 1990s as a volunteer The growth and professionalism of the organization has been astounding; and I'm especially pleased to serve in my current leadership role during this time in its history.  

I hope in the future that the community, instead of viewing the homeless as “faceless individuals” and a “detriment to society,” will be seen as individuals who frequently have an underlying primary health/behavioral health issue(s) that caused and/or prevents them from overcoming their situation. I am proud to be part of an organization whose mission it is to extend health and hope to those in great need.


Areas of Service
Areas Served
Metro Richmond
Tri-cities Region
Richmond, City
Chesterfield County
Goochland County
Hanover County
Henrico County
Petersburg, City
Powhatan County
Charles City County
King and Queen County
New Kent County
Board Chair
Board Chair Mr. Scott Cardozo
Company Affiliation Weil Group Resources
Term July 2017 to June 2018
Email scottcardozo@weil-group.com
Board of Directors
Board Members
Tom Anderson Capital One
Richard Bennett MDRichmond Community Hospital
Scott Cardozo Weil Group Resources
Olivia Garland Optum Government Solutions
Krista Graves VCU Health Systems
Dale Harvey Safety First VCU Health Systems
Daniel Holt Randolph-Macon College
Sean McGlynn San Air Technologies Laboratory
Larry Mills Joyner Fine Properties
Rumi Motha Community Volunteer
Elizabeth Roark Technology Partners
Will Scribner SMBW
Mona Siddiqui EsqVA Office of Protection and Advocacy
Alex Slaughter EsqMcGuire, Woods LLP
George Welch Jr.Universal Leaf Tobacco Company
Board Demographics - Ethnicity
African American/Black 2
Asian American/Pacific Islander 2
Caucasian 10
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 10
Female 5
Unspecified 0
Board Term Lengths 3
Board Term Limits 3
Written Board Selection Criteria? No
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100
Percentage Making In-Kind Contributions 35
Number of Full Board Meetings Annually 11
Standing Committees
Audit, Compliance and Controls
Board Development / Board Orientation
Advisory Board / Advisory Council
Strategic Planning / Strategic Direction
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Executive Director
Executive Director Beth Merchent
Senior Staff
Helena Deligt LCSWChief Operating Officer, Programs
Maureen Neal CFREChief Operating Officer, Advancement
Full Time Staff 53
Part Time Staff 33
Volunteers 680
Contractors 3
Retention Rate 0
Organization has a Fundraising Plan? Under Development
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers 3
Date Strategic Plan Adopted Sept 2013
Management Succession Plan? Under Development
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
The Daily Planet has established formal agreements with many area agencies.  A listing of those organizations with which we have Memorandums of Agreement (MOA), Memorandums of Understanding (MOU) and Contracts is located in the Other Documents section.
Description DPHS operates two health centers. We serve individuals regardless of one's housing or insurance status and services are based upon one's ability to pay. Our two health centers provide care in four clinical areas: primary health; behavioral health; dental; and vision. In 2016, health services were provided to almost 6,500 men, women and children for more than 36,300 patient visits. 
Population Served Homeless
Budget $4,698,825.00
Short Term Success

Long Term Success


Medical Respite program is a 20-bed free-standing facility designed to provide emergency shelter and convalescent care upon hospital discharge for up to 30 days for homeless adults who do not have appropriate living arrangements to support recuperation. Patients receive intensive case management while in the program with goal of the patient transitioning into a more stable housing arrangements. Staff are on-site 24/7 to provide meals, support and distributing prescribed medications.

Population Served Homeless
Budget $366,200.00
Short Term Success

60% of patients released from the program will have improved their most immediate health condition and move into a more stable housing situation than before being admitted to the hospital.

Long Term Success

To reduce the number of hospital re-admissions and number of days homeless individuals are in hospital. For those staying in the program until cleared for release approximately 80% of patients will avoid hospital re-admission.

Description Safe Haven is a 21-bed free-standing facility that offers transitional housing, comprehensive and integrated health and support services to individuals suffering from severe mental illness coupled with chronic homelessness. Safe Haven provides 24-hour staff supervision and guidance with the ultimate goal of transitioning clients into permanent housing and independent living.
Population Served Homeless
Budget $467,750.00
Fiscal Year
Projected Revenue $6,660,958.00
Projected Expenses $6,660,958.00
Spending Policy N/A
Form 990s
IRS Letter of Exemption
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201620152014
Foundation and
Corporation Contributions
Government Contributions$3,436,718$2,833,016$3,113,302
Individual Contributions$181,336$245,632$395,688
Investment Income, Net of Losses$5,732$3,096--
Membership Dues------
Special Events------
Revenue In-Kind$42,536$35,714$36,020
Expense Allocation
Fiscal Year201620152014
Program Expense$4,861,566$4,607,767$4,345,002
Administration Expense$662,547$673,503$622,926
Fundraising Expense$258,387$249,205$232,445
Payments to Affiliates------
Total Revenue/Total Expenses1.110.991.16
Program Expense/Total Expenses84%83%84%
Fundraising Expense/Contributed Revenue7%7%5%
Assets and Liabilities
Fiscal Year201620152014
Total Assets$6,173,028$5,405,115$5,593,982
Current Assets$2,504,747$1,837,295$1,802,366
Long-Term Liabilities$597,358$428,053$475,891
Current Liabilities$92,783$103,333$190,750
Total Net Assets$5,482,887$4,873,729$4,927,341
Short Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities27.0017.789.45
Long Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets10%8%9%
Capital Campaign
Currently in a Capital Campaign? No
State Charitable Solicitaions Permit
Solicitations Permit
Solicitations Permit ExemptionView
Foundation Comments
  • Financial information provided from audited financial statements .
  • Audited financial statements and IRS 990s prepared by Keiter, Stephens, Hurst, Gary & Shreaves.
  • Revenue from "Individuals" also includes support from churches, and may include additional support from foundations and corporations.