SeniorNavigator
7501 Boulders View Drive, #201
North Chesterfield VA 23225
Mission Statement

The VirginiaNavigator Family of Websites -- disAbilityNavigator; SeniorNavigator; and VeteransNavigator -- provide helpful, free information and guidance to older adults, people with disabilities, veterans, and their caregivers and families via an accessible "high-tech and high-touch" approach.  

Leadership
CEO/Executive Director Mrs. Adrienne M. Johnson
Board Chair The Honorable John H. Hager
Board Chair Company Affiliation Former Lieutenant Governor, Commonwealth of Virginia
Contact Information
Address 7501 Boulders View Drive, #201
North Chesterfield, VA 23225
Telephone 804 525-7728
Fax 804 525-7729
E-mail info@VirginiaNavigator.org
History and Background
Year of Incorporation 2000
Financial Summary
 
 
Projected Revenue $1,004,420.00
Projected Expenses $940,935.00
Statements
Mission

The VirginiaNavigator Family of Websites -- disAbilityNavigator; SeniorNavigator; and VeteransNavigator -- provide helpful, free information and guidance to older adults, people with disabilities, veterans, and their caregivers and families via an accessible "high-tech and high-touch" approach.  

Impact
Accomplishments 
  • Database partner for Virginia’s No Wrong Door Aging and Disability Resource Center 
  • Launched newest website in our "family", VeteransNavigator in November 2016
  • Serving as organization leading new initiative, The Institute for Innovations in Caregiving, designed to utilize technology to improve the emotional and physical health of family caregivers.

Goals for Current Year
  • Promotion and increased awareness of VeteransNavigator resource and Family of Websites as a whole
  • Build filtering mechanisms on websites to enable visitors to only search those options that match his/her specific needs (distance, cost, insurance acceptance)
  • Improve Financial Sustainability
  • Increase Volunteer Resources
  • Expand Individual Donations

 

Needs

5 Most Pressing Needs 

  • Funding to keep up with greatly increased demand for our free programs and services due to aging population in Virginia.
  • Support for our Ask an Expert program which provides free, individualized assistance to seniors, caregivers and adults with disabilities.
  • Marketing and technology development support 
  • Recruitment of dynamic individuals for our Board of Directors.
  • Assistance with strategic planning and business development.
Background

In 2000, SeniorNavigator (SN) was created as a subsidiary of the Virginia Health Care Foundation (VHCF). With private support from founding partners, SeniorNavigator spent over a year in development using an action plan methodology. Gerontologists were recruited from Virginia Commonwealth University, Virginia Polytechnic Institute, and Union Theological Seminary to assist staff with facilitating regional steering committees, holding focus groups of urban, rural and suburban seniors and caregivers, and conducting interviews with over 100 health and human services professionals. In all, over 1,000 individuals, both professional and consumer, have collaborated in the development and evolution of SN over the past 16 years. SN operated as a subsidiary of VHCF for five years as it built an independent Board and developed a sustainable business model that now includes private and public funding. In 2005, VHCF launched SN as an independent non-profit. In 2006, the SN Board of Directors voted to formally expand the mission to include adults with disabilities. Now called and operating as VirginiaNavigator, the organizations manages a family of websites: www.SeniorNavigator.org, www.disAbilityNavigator.org, www.VeteransNavigator.org; and www.VirginiaNavigator.org.  The organization's database is used for Virginia's Statewide No Wrong Door Aging and Disability Resource Center.

Areas of Service
Areas Served
Area
Metro Richmond
Tri-cities Region
Richmond, City
Ashland
Chester
Chesterfield County
Colonial Heights, City
Dinwiddie County
Ettrick
Goochland County
Hanover County
Henrico County
Hopewell, City
Matoaka
Petersburg, City
Powhatan County
Prince George County
Sussex County
Charles City County
Gloucester County
King and Queen County
Lancaster County
Louisa County
Mathews County
Middlesex County
New Kent County
Northumberland County
Charlottesville-Albermarle
Hampton Roads
Northern Neck
Northern Virginia
Shenandoah Valley
Southside Virginia
Southwest Virginia
The VirginiaNavigator Family of Websites offers a comprehensive statewide database serving older adults, people with disabilities, veterans, family caregivers, and service providers and a network of community-based Navigator Centers who can offer direct, in-person, assistance to those who do not own or have access to a computer or the internet.
Board Chair
Board Chair The Honorable John H. Hager
Company Affiliation Former Lieutenant Governor, Commonwealth of Virginia
Term July 2010 to June 2018
Email johnhager1@comcast.net
Board of Directors
Board Members
NameAffiliation
Ms. Jennifer B. Aulgur Commonwealth of Virginia
Mr. Richard L. Grier Thompson McMullen
The Honorable John H. Hager Retired
Mr. James Harenchar Response Marketing Group
Mr. Seth P. Levy Retired
Dr. Richard W. Lindsay M.D.Department of Internal Medicine, University of Virginia
Mr. F. Michael Martin Retired Healthcare Executive
Ms. Deborah D. Oswalt Virginia Heath Care Foundation
Ms. Katie M. Roeper Virginia Department for Aging and Rehabilitative Services
Mr. Jason L. Savedoff RVA Business Advisory Services, PLLC
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 10
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 7
Female 3
Governance
Board Term Lengths 3
Board Term Limits 2
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100
Percentage Making In-Kind Contributions 100
Number of Full Board Meetings Annually 4
Risk Management Provisions
Commercial General Liability
Computer Equipment and Software
Directors and Officers Policy
Workers Compensation and Employers' Liability
Standing Committees
Audit
Board Development / Board Orientation
Board Governance
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Strategic Planning / Strategic Direction
Executive
Nominating
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Executive Director
Executive Director Mrs. Adrienne M. Johnson
Experience

A leader in Virginia’s aging network, Adrienne joined the SeniorNavigator team in 2004 and has held various aging related positions in her career.  As Executive Director, she works in partnership with the public, non-profit, and private sectors and is responsible for the development, marketing, board oversight and operational management of SeniorNavigator.  Prior to becoming Executive Director, Adrienne served as a member of SeniorNavigator’s Leadership Team while performing her duties as Director of Website Operations.  As Director of Website Operations, she was responsible for the oversight of the SeniorNavigator, VirginiaNavigator and disAbilityNavigator websites and management of website content and data based on consumer needs and current issues in aging.  Additionally, she has served as project and grant manager for several of SeniorNavigator’s major initiatives.  

Adrienne earned her Master’s degree in Gerontology with a concentration in Health Administration from the Medical College of Virginia at Virginia Commonwealth University and holds a Bachelor’s degree in Sociology from the University of Connecticut.  She serves on the board of the Virginia Quality Healthcare Network (VQHN); as Secretary of the Virginia Elder Rights Coalition (VERC); as an active member of the Health Promotion for People with Disabilities (HPPD) Taskforce; as stakeholder representative for Virginia’s Project 2025; as well as a host of other coalitions and committees serving the aging and disability communities throughout Virginia.   

Former CEOs
NameTerm
Debbie Frett Aug 2000 - June 2003
Katie M. Roeper July 2003 - July 2009
Senior Staff
NameTitle
Katie Benghauser Director of Database Resources
Kim Tarantino Director of Communications & Community Partnerships
Staff
Full Time Staff 5
Part Time Staff 7
Volunteers 1
Contractors 3
Retention Rate 100
Plans
Organization has a Fundraising Plan? Under Development
Organization has a Strategic Plan? Under Development
Years Strategic Plan Considers N/A
Management Succession Plan? No
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
Awards
Awards
Award/RecognitionOrganizationYear
Public Service AwardVirginia Association of Nonprofit Homes for the Aging (VANHA)2004
Best Practices AwardSouthern Gerontological Society2003
Silver Community OrganizationWorld Wide Web Mature Media2002
Governor's Technology AwardCommonwealth of Virginia2001
The Caregiver Friendly AwardToday's Caregiver Magazine2005
New Product & Technology Merit AwardThe Mature Market Resource Center2010
Finalist for Innovation in Community AwardRichTech2015
Best Practice AwardSouthern Gerontological Society2016
Caregiver Friendly AwardToday's Caregiver Magazine2017
Programs
Description
SeniorNavigator is a website that is available for all seniors, families and caregivers across Virginia and encompasses a rich and comprehensive approach to health, aging and community support information.
Population Served Aging, Elderly, Senior Citizens
Long Term Success
10 Years of Milestones: 
2001:  161,456 Visitors Annually 
2011:  788,376 Visitors Annually
2001:  22 Experts  
2011:  60 Experts
2001:  14,000 programs/services in database
2011:  23,806 programs/services in database
2001:  0 E-Quicktip subscribers 
2011:  5,000+ E-Quicktip Subscribers
2001:  0 SubNav Sponsors 
2011:  3 SubNav Sponsors
2001:  0 Local Government Partnerships 
2011:  12 Local Government Partnerships
2001:  41 SeniorNavigator Centers 
2011:  657 SeniorNavigator Centers
2001:  0 Supporter Ad Clients 
2011:  8 Supporter Ad Clients
2001:  11 Full-time Staff Positions, 0 Part-time Community Specialists
2011:  7 Full-time Staff Positions, 2 Part-time Staff Positions and 5 Part-time Community Specialists
2001:  1 Website 
2011:  Family of 3 Websites
Description
disAbilityNavigator is designed by and for people with disabilities and their families.  The website encompasses a rich and comprehensive approach to locating programs and services, support information and guidance.
Description
Consumers have said they would prefer not to identify themselves with a label, thus, VirginiaNavigator provides universal access.  The VirginiaNavigator website serves as a portal to SeniorNavigator, disAbilityNavigator, and VeteransNavigator, but still does allow searching capabilities without the need to self-identify.  By managing only one database that interfaces with various consumer websites, a consumer can access the valuable information in the way that is most comfortable to them.
Description
VeteransNavigator is a website that is available for all Virginia Veterans and their families -- both pre- and post-9/11 Veterans.  The website encompasses a rich and comprehensive approach to locating programs and services, support information, and guidance
Fiscal Year
Projected Revenue $1,004,420.00
Projected Expenses $940,935.00
Spending Policy N/A
Form 990s
IRS Letter of Exemption
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
$212,009$408,222$114,534
Government Contributions$294,265$0$267,778
Federal------
State------
Local------
Unspecified$294,265--$267,778
Individual Contributions$16,221$7,061$18,481
------
$150,831$439,576$70,310
Investment Income, Net of Losses$85$52$34
Membership Dues------
Special Events------
Revenue In-Kind$259,278$200,000$40,655
Other$6,552$9,846$7,513
Expense Allocation
Fiscal Year201520142013
Program Expense$932,576$757,654$628,734
Administration Expense$63,739$67,392$79,569
Fundraising Expense$29,424$29,300$20,272
Payments to Affiliates------
Total Revenue/Total Expenses0.921.250.71
Program Expense/Total Expenses91%89%86%
Fundraising Expense/Contributed Revenue6%7%5%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$207,310$296,550$82,774
Current Assets$156,830$268,225$37,117
Long-Term Liabilities$0----
Current Liabilities$48,387$51,129$47,764
Total Net Assets$158,923$245,421$35,010
Short Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities3.245.250.78
Long Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? No
State Charitable Solicitaions Permit
Solicitations Permit
Solicitations Permit 11/2016View
Comments
Foundation Comments
  • Financial information provided from audit
  • Audit prepared by Mitchell Wiggins & Company, LLP
  • Form 990 prepared by Andrews Accounting & Bookkeeping
  • Revenue from "Earned Revenue" consists of contracts from federal, state and local government sources