Medical Home Plus, Inc.
8719 Forest Hill Avenue
Richmond VA 23235
Mission Statement
Medical Home Plus is dedicated to empowering children with special needs and their families by strengthening their pillars of support through education, prevention, resource coordination and advocacy.


CEO/Executive Director Mrs. Emily Jiancristoforo
Board Chair Mrs. Heidi Dix
Board Chair Company Affiliation Anthem
Contact Information
Address 8719 Forest Hill Avenue
Richmond, VA 23235
Telephone 804 330-5030
Fax 804 330-5032
History and Background
Year of Incorporation 2003
Financial Summary
Revenue vs Expense Bar Graph - All Years
Expense Breakdown Bar Chart - All Years
Projected Revenue $350,294.00
Projected Expenses $352,291.00
Medical Home Plus is dedicated to empowering children with special needs and their families by strengthening their pillars of support through education, prevention, resource coordination and advocacy.


MHP has been actively working on board development over the course of the last couple of years, and we are proud of our strong ambassadors serving in this role.  In addition, MHP has vastly increased our fundraising capability and exposure through a number of community-based events and programs.  
These efforts have allowed MHP's programs to grow steadily and we are proudly featuring several new initiatives which are as follows:
  • The establishment of a parent workshop series in partnership with several community partners to address behavioral challenges, funding options, sibling care, future planning, and much more.
  • The addition of a Spanish-speaking Resource Coordinator to work with families that have language differences and need the same level of services MHP has a heritage of providing to English-speaking families.
  • IEP support as an extension of our Special Families chapter and specific to the Roanoke and Roanoke Valley community. 
  • The addition of another part-time Resource Coordinator to our team, allowing for the servicing of another 200 plus families each year! 

MHP offers an IEP Advisory Services Scholarship Program, initially established in 2013, which provides consultative services to families navigating accommodations made for their child in an educational setting and as a part of their Individual Education Plan (IEP).  Through this IEP scholarship program, MHP has sought to level the playing field for parents and families requiring professional expertise in ensuring an appropriate and effective IEP on behalf of their child, but otherwise could not afford to hire their own advisor. 
It is our goal during the next fiscal year to continue to increase our capacity to serve families throughout Virginia.  The model that works best for MHP's Resource Coordination is co-location within pediatric practices, and in the near future we would like to have a presence within several other pediatric practices throughout the Richmond community particularly.
  1. Funding to hire Resource Coordinators to meet the increasing needs of families requiring our services is needed.  MHP would like to add two part-time parent Resource Coordinators in FY17.  $40,000 would cover the cost of these positions.
  2. A gift of $20,000 would serve approximately 25 families through our IEP Advisory Services Scholarship Program.
  3. MHP's parent workshops are currently being offered as a free resource for families.  A gift of $15,000 would allow us to finance the hosting of this program for a year, in addition to translating some of our current courses into Spanish.
  4. MHP has explored the possibility of database integration with other community partners serving the same family population as the families of children we serve.  A benefit to having some ability to have a streamlined intake process, parallel database, and triage and referral capability among the collaborating agencies, would allow for better service delivery for families, a wrap-around approach to care for the children served, and better data capture and thus more effective future program development.  Start-up funding is needed for the establishment, training, and support of the partners, coding work associated with the database build-out, and administrative support for the partners.
Background  Medical Home Plus is a Section 501(c)(3) nonprofit organization serving Virginia families since its incorporation in 2003. Our mission is to improve outcomes for Virginia children and their families, especially those with special health care needs, by providing valuable resources, training, education and support to parents and professionals alike.  Medical Home Plus is the only organization dedicated to improving the quality of life for Virginia families and children that is founded, managed and staffed by licensed healthcare professionals, nearly all of whom are parents of children with special health care needs themselves.
CEO Statement
Never have I been affiliated with an organization that has more passion for the work it does than MHP.  What's distinctive about Medical Home Plus is that Dr. Colleen Kraft, Medical Director, established MHP as an organization that employs parents successfully navigating the system of care for their children. This innovative staffing model has allowed MHP to establish a unique connection with families in need based on experience, empathy and trust. Under this unique medical leadership we have forged a team that is personally invested in the success of each other as well as the families that we serve. 
One professional working in the field of education said, “I have referred a number of families to the Medical Home Plus resource center. Families can receive a listening ear from people who truly understand because they’ve been in the special health care needs trenches with their own families. Medical Home Plus is also a resource for professionals because everything is in one place.” 
Our staff is truly dedicated to positive outcomes for these families.  And we excel at creating a personal connection to those that we serve.  I am honored and privileged to be affiliated with such a heart-conscious organization, and am dedicated to our future successes.  Thank you in advance for your support of MHP and most importantly the precious children that we help.
Areas of Service
Areas Served
Metro Richmond
City of Richmond
Glen Allen
Board Chair
Board Chair Mrs. Heidi Dix
Company Affiliation Anthem
Term Oct 2015 to June 2018
Board of Directors
Board Members
Mrs. Heidi Dix Anthem
Mrs. Alisa Ferguson Va 529 College Savings Plan
Dr. Harry Gewanter M.D.Pediatric and Adolescent Health Partners
Mr. Stuart Glaser Capital One
Mr. Stuart Gloyer Retired
Mrs. Allison Harris ADP
Mr. Dennis Henderson Reitred
Mrs. Emily Jiancristoforo Executive Director
Dr. Colleen Kraft M.D., FAAPCincinnati Children's Hospital
Mr. John Newton Northwestern Mutual
Mr. Satya Rangarajan Health Diagnostics Laboratories
Mrs. Elizabeth Revette Community Activist
Ms. Jean Reynolds The Reynolds Law Group
Mr. John Schwartz Have Site Will Travel, Ltd.
Mrs. Leslie Strickler Etre Communications
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 13
Hispanic/Latino 0
Native American/American Indian 0
Other 1 Indian
Board Demographics - Gender
Male 7
Female 8
Board Term Lengths 3
Board Meeting Attendance % 80
Written Board Selection Criteria? Under Development
Written Conflict of Interest Policy? Under Development
Percentage Making Monetary Contributions 100
Percentage Making In-Kind Contributions 100
Number of Full Board Meetings Annually 4
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Executive Director
Executive Director Mrs. Emily Jiancristoforo
Bachelor's Degree in Health Care Administration, Mary Baldwin College 2002
PartnerMD, August 2003-July 2007
Membership Coordinator, Office Manager, Front Desk
Lexington Court Nursing and Rehabilitation, December 2002-August 2003
Admissions Director
Senior Staff
Mrs. Gail Austin COO
Full Time Staff 3
Part Time Staff 5
Volunteers 40
Contractors 3
Retention Rate 100
Organization has a Fundraising Plan? Under Development
Organization has a Strategic Plan? Under Development
Years Strategic Plan Considers N/A
Management Succession Plan? Under Development
Organization Policy and Procedures Under Development
Nondiscrimination Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
Description  Our Family to Family Health Information Center connects families of children with special needs with the specialized resources and services that can help them achieve their maximum potential. When families contact our center, they receive personal and confidential assistance from our highly experienced Resource Coordinators, supported by our expert staff of pediatric nurses and physicians. These services, which can involve substantial involvement by our clinical staff, are provided free of charge to Virginia families. 
 On average, Medical Home Plus provides Resource Referral services to 200 new families annually.  These services include crisis counseling for mental health and behavioral issues, support developing effective Individual Education Plans and working effectively with the special education team, counseling on Medicare/Medicaid waivers and other care financing issues, and referral services to practitioners and organizations specializing in areas of need to these families.
Budget $100,000.00

Our Bounce program is designed to help prevent behaviors that endanger the health and well-being of all Virginia children. This program helps children build the skills they need to make healthy choices.

o The Bounce program includes a comprehensive train-the-trainer and trainer evaluation services.

o Since its inception, the Bounce program has trained over 25,000 Virginia children through 600 teachers, assistant teachers and  administrators trained, coordinated and evaluated by Medical Home Plus.

Budget $30,000.00

Our Online Learning Center provides a comprehensive curriculum of over 20 online courses covering such critical aspects of special needs care as special education and Individual Educational Plans (IEPs), financing of special needs care, and managing challenging behaviors. Medical Home Plus has delivered this online learning program free of charge to Virginia families and professionals for over three years. Over 230 Virginia families and professionals have been served by this program.

Budget $10,000.00

Medical Home Plus has a long history of commitment to providing families with children with special needs with support and guidance. We are expanding this role to include Individualized Education Plan (IEP) Advisory Services. It is our goal to do so with minimal expense incurred
by these families, as often many are in financial need and don’t need yet
another barrier to accessing services that are vital to their child’s growth,
development and treatment. Therefore, we rely heavily on community support to enable families to seek support for these special kids. Your contribution is desperately needed, and infinitely valued. 

Budget $10,000.00
Fiscal Year
Projected Revenue $350,294.00
Projected Expenses $352,291.00
Spending Policy N/A
Form 990s
IRS Letter of Exemption
Detailed Financials
Expense Allocation
Fiscal Year201520142013
Program Expense$372,301$422,244$271,070
Administration Expense$41,250$53,160$85,364
Fundraising Expense--$4,988$2,970
Payments to Affiliates------
Total Revenue/Total Expenses1.011.111.02
Program Expense/Total Expenses90%88%75%
Fundraising Expense/Contributed Revenue0%1%1%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$49,054$51,887$25,796
Current Assets$48,866$51,652$25,500
Long-Term Liabilities$0----
Current Liabilities$48,924$55,311$83,053
Total Net Assets$130($3,424)($57,257)
Short Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities1.000.930.31
Long Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Capital Campaign
Currently in a Capital Campaign? No
State Charitable Solicitaions Permit
Solicitations Permit
Solicitations Permit 11/2016View
Foundation Comments
  • Form 990 and audit prepared by Paul Wring CPA LTD
  • Financial information provided by Form 990