1423 Johnston Willis Drive
Richmond VA 23235-8029
Mission Statement
CancerLINC eases the burden of cancer for patients and their families by providing assistance, education and referral to legal, financial and community resources.
CEO/Executive Director Ms. Denise A. Kranich
Board Chair Mr. Brent Timberlake
Board Chair Company Affiliation Capital One Financial Corporation
Contact Information
Address 1423 Johnston Willis Drive
Richmond, VA 232358029
Telephone 804 562-0371 106
Fax 804 918-0946
History and Background
Year of Incorporation 1996
Former Names
Legal Information Network for Cancer2016
Financial Summary
Revenue vs Expense Bar Graph - All Years
Expense Breakdown Bar Chart - All Years
Projected Revenue $574,000.00
Projected Expenses $573,700.00
Additional Documents
Annual Report2014View
CancerLINC eases the burden of cancer for patients and their families by providing assistance, education and referral to legal, financial and community resources.
Top Three Accomplishments in Past Year:
  1. Helped the client with their issue/issues and offered each client a will, power of attorney, and an advance medical directive if needed.
  2. Exceeded our budget goals for 4th year in a row.
  3. Hired an Outreach and Education Coordinator to increase awareness in the Greater Richmond area.
Top Four Goals for Current Year:
  1. Continue to give quality service to Greater RVA cancer patients and their families so they can eliminate some of their stressors and concentrate on getting well. 
  2. Increase the awareness of CancerLINC's services and the value CancerLINC brings to the community
  3. Continue on the development growth plan for CancerLINC's sustainability.
  4. Obtain more volunteer attorneys in our clients' areas of need especially employment and in the area of financial, find more financial consultants to help in the area of medical debt.
  1. Increase CancerLINC's outreach and expand its donor list to help support CancerLINC so that it can continue its proactive, best practice model.
  2. Continue to increase individual and corporate donations to make CancerLINC sustainable.
  3. We want to reach out to more people suffering from cancer who would benefit from our services by providing information through seminars or presentations to patients, hospital staff, health clinics, and companies. 
  4. Create more awareness for CancerLINC in the Greater RVA area, so more cancer patients and their families will know about CancerLINC, as well as more donors. 
  5. Implement sustainable fundraising mechanisms.

The Legal Information Network for Cancer, based in Richmond, Virginia, is a nonprofit 501(c)(3) organization that provides a different kind of life support to people with cancer. CancerLINC’s clients are predominantly low-income and do not have the support network or resources to deal with the overwhelming financial and legal issues that typically arise when dealing with a cancer diagnosis, treatment and survivorship. As a result, they may incur incredible debt as their expenses escalate and their income diminishes.  They may lose their jobs because they do not know the legal protections to which they may be entitled. They may not make the necessary provisions for the care of their children and spouses, or they may be denied a necessary medical procedure because an insurance carrier has determined that it is not covered. That’s when CancerLINC steps in with assistance and legal referral services.

Since its founding in 1996, CancerLINC has served over 10,000 clients and their families. CancerLINC continues to expand its strong reputation in the Greater Richmond community and statewide. Because of CancerLINC’s services, clients are able to forestall debt collection and avoid bankruptcy, to solve problems with their insurance carriers, and to have wills, powers of attorney and advance medical directives written to better provide for themselves and their families.

CancerLINC is based in Richmond and serves the Greater Richmond area. There is no other organization in the state – and only a few nationally – that provides the same set of services that CancerLINC does. What makes CancerLINC truly unique is its operating model – a corps of over 200 attorneys and financial counselors who assist CancerLINC's staff in helping hundreds of area cancer patients and their families deal with the business side of cancer each year, thus enabling them to focus their energies on getting well.  Advocacy services are provided free of charge by volunteers and staff. The attorneys in CancerLINC’s referral network provide legal services pro bono or if the client is over income which is based on HUD guidelines, the fee is sliding scale. Most CancerLINC clients qualify for free legal services, services which otherwise might cost an individual thousands of dollars.

CEO Statement
As the only provider of legal and financial resources to individuals living with cancer, CancerLINC is a very valuable resource to cancer survivors and their families in the Greater Richmond area.  CancerLINC eases the burden of cancer for patients and their families by providing assistance, education, and referral to legal, financial and community resources.  CancerLINC provides guidance, solutions and hope. A primary goal of CancerLINC is to ensure that support is provided with care, compassion and respect. CancerLINC's vision is that no cancer patient goes without needed support services. CancerLINC continually works to expand services in the Greater Richmond community in an effort to reach more patients needing non-medical support services as a result of their cancer diagnosis.  I am a cancer survivor, and I understand the challenges a cancer patient can endure.  I was one of the lucky ones with good insurance, a good company, and many supporters.  Not all cancer patients are as fortunate as I was.  The staff and volunteers at CancerLINC want to help alleviate some of the stresses affecting cancer patients, so they can get on with their healing and get well or give peace of mind to them and their families. 
Board Chair Statement

Each year in the United States, there are three diagnoses of cancer and one death from cancer every minute. The equals almost 1.7 million Americans diagnosed with cancer, and over 600 thousand who ultimately die from cancer each year.  Even more staggering, one out of every two men and one out of every three women will ultimately receive a diagnosis of cancer in their lifetime.  What is equally clear, however, is that the added toll of dealing with legal or financial hardship following a diagnosis of cancer often correlates with less successful treatment and even death. 

That is where CancerLINC comes in. CancerLINC's mission is to show compassion and to ease the burden of a cancer diagnosis for these brave individuals, through legal and financial planning assistance. LINC leverages a volunteer network of over 180 attorneys and financial advisors who work tirelessly to resolve legal and financial services issues, so that they can concentrate on getting well. We have partnered with Massey Cancer Center to provide these professional services during the early stages of treatment through our Medical Legal Partnership, (MLP). Through the efforts of our dedicated staff and volunteers, CancerLINC has been able to provide clients with the community and professional resources they need to meet the challenges that they face.

As cancer becomes more expensive to treat and as more and more Americans are impacted by cancer —whether themselves or through a loved one — the need for CancerLINC's services is higher than it has ever been. To enable our staff to serve those in need and to facilitate the network of attorneys and financial planners providing much needed services, it is critical that we have a strong fundraising base so that we can continue to provide our services to an ever growing population of clients.

CancerLINC has a dedicated board of 15 members comprised of attorneys, business people, health care professionals, and financial experts. Like many nonprofits, LINC is challenged to find and maintain funding sources, year after year. Because we do not have a dedicated income stream, we depend on special events, grants and individual/corporate donations to ensure clients will continue to be served. BrentTimberlake, CancerLINC Board Chair

Areas of Service
Areas Served
In a specific U.S. city, cities, state(s) and/or region.
Metro Richmond
Tri-cities Region
Richmond, City
Chesterfield County
Colonial Heights, City
Dinwiddie County
Goochland County
Hanover County
Henrico County
Hopewell, City
Petersburg, City
Powhatan County
Prince George County
Sussex County
Charles City County
Gloucester County
King and Queen County
CancerLINC primarily serves Greater Richmond, Petersburg, Hopewell, Colonial Heights, and 13 surrounding counties, as well as clients who are being treated in the Greater Richmond healthcare facilities.  If we cannot help a cancer patient because they are out of our area, we usually try to give them someone else to call in their geographical area. Many times we refer them to the legal aid society in their area or state or try to put them in touch with other resources.  We hate to say no and turn people away without some sort of help. 
Board Chair
Board Chair Mr. Brent Timberlake
Company Affiliation Capital One Financial Corporation
Term July 2017 to June 2018
Board of Directors
Board Members
Ms. Janet Abraham VCU Health, Women's Health Services in the Department of Care Coordination
Ms. Alexandra "Sandy" Bowen Bowen Ten Cardani
Ms. Shannon Daily Hunton & Williams
Mr. Tom Falat SunTrust Mortgage
Ms. Stephanie J. Gilliard Indivior, Inc.
Dr. Mary Helen Hackney MDMassey Cancer Center
Ms. Lauren McDevitt Bon Secours Health System
Ms. Mary Katherine McGetrick Williams Mullen
Ms. Beth O'Donnell Virginia Cancer Institute
Mr. Paul Ranney Erin L.T. Ranney, PLLC
Mr. Stephen Sawyer Mitchell, Wiggins & Company LLP
Mr. Brent Timberlake Capital One
Mr. Jonathan Tinker Sarah Cannon at HCA Virginia
Ms. Mary Allen Waller Markel Corporation
Mr. Edward T. White LeClairRyan
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 14
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 6
Female 9
Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 90
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100
Percentage Making In-Kind Contributions 40
Number of Full Board Meetings Annually 10
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Board Governance
Advisory Board / Advisory Council
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Like many nonprofits, CancerLINC faces budget challenges.  Because we do not have a dedicated income stream, we depend on grants, special events, and individual/corporate donations to ensure that our clients will continue to be served. CancerLINC begins the 3rd year of our 3 year strategic plan focusing (among other things) on fundraising and client services. In addition, we are striving to strengthen our governing board through education and diversity.  
Denise Kranich, Executive Director

CancerLINC has a dedicated board of 15 members comprised of attorneys, business people, health care professionals, and financial experts. Like many nonprofits, LINC is challenged to find and maintain funding sources, year after year. Because we do not have a dedicated income stream, we depend on special events, grants and individual/corporate donations to ensure clients will continue to be served. BrentTimberlake, CancerLINC Board Chair

Executive Director
Executive Director Ms. Denise A. Kranich

Denise Kranich is the Executive Director of CancerLINC, the Legal Information Network for Cancer. She holds a BA degree in Communications from the University of Houston.  Before joining CancerLINC, Denise was the Executive Director of the Innsbrook Foundation for the past 18 years.  Denise was instrumental in making Innsbrook After Hours one of the most successful concerts series in Central Virginia and increasing the amount of teams for the Richmond Corporate Games.  Denise was named the 2010 Henrico County Community Leader of the Year and one of Virginia's Most Influential Women in 2011.  Previously Denise has worked as a television anchor and news reporter, as well as the marketing director for various non-profits and companies.  Denise is a breast cancer survivor and understands the legal, financial and social issues that cancer patients and their families face.  

Senior Staff
Ms. Andrea Hurlocker CancerLINC attorney
Ms. Iris Woodson Special Events & Volunteer Coordinator
Full Time Staff 2
Part Time Staff 5
Volunteers 550
Contractors 2
Retention Rate 50
Organization has a Fundraising Plan? Yes
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers 3
Date Strategic Plan Adopted Nov 2016
Management Succession Plan? Under Development
Organization Policy and Procedures Under Development
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
CancerLINC works with all hospitals/cancer centers in the Greater Richmond area. In addition, we work with all nurse navigators, oncology offices and other social service agencies to provide services to our cancer patients. We also collaborate with many law firms, financial firms, and corporations. Our Medical Legal Partnership partners are Massey Cancer Center, Central Virginia Legal Aid Society and Legal Aid Justice Center. We also collaborate with all of the healthcare organizations including Massey Cancer Center, Virginia Cancer Institute, Bon Secours, HCA, and VCUHS.
Top 20 Non-Profit or CharityRichmond Magazine2007
Lewis J. Powell Pro Bono AwardVirginia State Bar2014
Description CancerLINC provides education, assistance and referral to legal, financial and community resources. This support enables cancer patients to sustain themselves and their families by dealing with the non-medical issues surrounding diagnosis and treatment. Support is individual and provided with care, compassion and respect. Legal and financial counseling are provided at no charge to approximately 99% of CancerLINC's clients (there is a sliding fee schedule for those with ability to pay); social services are provided at no charge. In addition, CancerLINC provides educational opportunities for cancer patients. Education helps our experts reach more people and enables individuals to be more effective advocates on their own behalf.
Long Term Success A development office has been established with a goal of assuring long-term support and viability of the organization. Grants have been obtained from several sources to enable LINC to deliver services to the community. New staff has been hired for outreach and education, with the skills and experience needed to reach individuals in the communities we now serve. New Board members have brought additional skills and perspectives to the organization. LINC has made great progress in its long-term strategy of building a sustainable organization while at the same time delivering personal service to each client.
Description The Medical Legal Partnership-Richmond or (MLP) was started in July of 2011 at Massey Cancer Center.  The MLP has revolutionized the way patient care is viewed and handled at Massey Cancer Center. According to the National Center for Medical-Legal Partnerships, MLP “is a health care delivery model that improves the health and well-being of low-income and other vulnerable populations by addressing unmet legal needs and removing legal barriers that impede health.” The MLP at Massey called the MLP-Richmond works with social workers, nurses, doctors and other health professionals to identify socio-economic barriers to health that may be resolved with legal advice or intervention. Allison Held's (originally a CancerLINC volunteer, but now she is an employee at VCUHS) efforts at Massey Cancer Center have resulted in a program that provides free on-site legal assistance and referrals to attorneys who will assist probono for qualifying clients. In addition to Massey Cancer Center, three partner legal aid organizations, Legal Information Network for Cancer (CancerLINC), Central Virginia Legal Aid Society (CVLAS) and Legal Aid Justice Center (LAJC) work together to increase patient access to legal assistance in an effort to improve health outcomes, including stress.

This innovative program provides assistance for a number of issues impacting health, including estate planning, insurance denials, employment discrimination, custody arrangements and disability appeals. 

Description CancerLINC started a pilot program at Bon Secours Hospice to help cancer patients and their families with end of life assistance.  Many cancer patients do not have the legal documents necessary to assist their families when they pass away.  CancerLINC is working with the social workers, doctors, nurses, clergy and other healthcare professionals to make sure that all cancer patients have the necessary wills, powers of attorney, or advanced medical directives that they need to give them peace of mind as their loved one transitions. This program is now being expanded to the other local hospices.
Description CancerLINC conducts monthly life planning workshops for cancer patients with its two partners, Williams & Mullen law firm and the Capital One legal counsel.  Instead of referring simple life planning cases out one by one to individual attorneys, CancerLINC's client services department conducts a workshop in which 10-15 clients can get their estate planning needs completed within a couple of hours.  Currently the workshops are done monthly.  
Description CancerLINC provides educational seminars for cancer patients.  The seminars are varied and include Tax Tips for Cancer Patients, Financial planning workshops, Diet and Nutrition for cancer patients, Affordable Care Act seminars, and much more.  
CEO/ED/Board Comments
The non-profit fundraising environment is very challenging.  More people need assistance, and there are many non-profits to help them, but the pie keeps getting smaller and smaller.  More non-profits are competing for less money from foundations.  Since I started as the Executive Director of CancerLINC in September of 2011, CancerLINC was having problems meeting its budget.  It took almost 3 years, but I am proud to say that we finally met and exceeded our budget expectations for our 2013-2014 fiscal year, and each year after that.  We met our goals in special events, grants and individual/corporation donations.  Our biggest challenges have been generating gifts from individuals and acquiring grants. Again, many foundations have changed the way they fund non-profits, so it becomes harder to receive grants.  It is exciting to make your financial goals each year, but when it becomes July 1st, it starts all over again.   CancerLINC still has a long way to go to become sustainable.  We need to concentrate on individual donations, as well as planned giving and endowments. Our current staff consists of 2 full-time positions:  an Executive Director/Development Director and a Special Events and Volunteer Coordinator.  We have 5 part-time staff members:  two Client Services Assistants; a Client Services Attorney, an Outreach and Education Coordinator, and an Administrative Assistant.  We also have law interns from the University of Richmond. Our clients' needs seem to be getting more complicated. We don't just help a client with one issue. We may help them with several things.  They may need a life planning document. They may have employment issues, and they may also be having trouble paying their electricity bills.  We do a lot of problem solving. CancerLINC is really making a difference in the cancer patient's life.  We would love to expand statewide, but we do not have the funding.  That may be in our future strategic planning sessions.  We are fortunate to have law interns helping us, as well as volunteers to help in our office.  We still need to raise our visibility in Greater Richmond so that more cancer patients know how to find us and more donors will want to make gifts to the organization.  Public relations and awareness are important, and our non-profit needs to stand out for all the right reasons and the good things we do to help cancer patients and their families. Denise Kranich, Executive Director
Fiscal Year
Projected Revenue $574,000.00
Projected Expenses $573,700.00
Form 990s
IRS Letter of Exemption
Detailed Financials
Expense Allocation
Fiscal Year201620152014
Program Expense$232,928$460,188$185,384
Administration Expense$31,834$27,069$30,302
Fundraising Expense$60,769$59,290$58,204
Payments to Affiliates------
Total Revenue/Total Expenses1.061.011.45
Program Expense/Total Expenses72%84%68%
Fundraising Expense/Contributed Revenue18%19%15%
Assets and Liabilities
Fiscal Year201620152014
Total Assets$286,556$264,250$271,173
Current Assets$282,583$258,777$264,910
Long-Term Liabilities$0$0$0
Current Liabilities$23,646$21,382$32,791
Total Net Assets$262,910$242,868$238,382
Short Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities11.9512.108.08
Long Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets0%0%0%
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? No
State Charitable Solicitaions Permit
Solicitations Permit
Solicitations Permit 11/2017View
Organization Comments

CancerLINC has a policy of having a balanced budget for each year.  We were able to balance the budget in fiscal year 2013-2014, 2014-2015, 2015-2016, and 2016-2017. Our special events and grants were successful this year, but we were not as successful in the area of individual and corporate donations.  Our biggest financial challenge/opportunity is to broaden and sustain our sources of funding, especially in the area of individual donations. Again, we are a community-based organization that provides needed resources to those who often have nowhere else to turn.  Broad community support -- including financial support through tax-deductible donations -- is vital to CancerLINC's continued success.  The Spring Awards Luncheon recognizes a Greater Richmond philanthropic leader, as well as CancerLINC volunteers.  This event also raises money for CancerLINC.  We have a National Craft Beer Expo, and a humor event each year. The National Beer Expo is in its 4th year and will raise more money this year, but it will continue to grow just like the humor event, "Here's Laughing at You, Cancer."  This year we will have a fundraising breakfast to introduce the community to CancerLINC.  The breakfast is called LINC Up for Courage.  We realize we must grow our individual gifts more the next fiscal year. We should meet and exceed our 2018 fiscal year budget.

Foundation Comments
  • Financial information provided from year-end compilation reports.
  • Compilations and Form 990s for prepared by D. Allen Perkins, CPA.