Jewish Family Services, Inc.
6718 Patterson Avenue
Richmond VA 23226
Mission Statement

As a nonprofit health and human service agency, we transform the lives of individuals and families and strengthen our community by providing the best options in care, counseling and adoption.

CEO/Executive Director Ms. Wendy Kreuter
Board Chair Ronald Felmus
Board Chair Company Affiliation Laffer Investments
Contact Information
Address 6718 Patterson Avenue
Richmond, VA 23226
Telephone 804 282-5644
Fax 804 285-0006
History and Background
Year of Incorporation 1849
Financial Summary
Revenue vs Expense Bar Graph - All Years
Expense Breakdown Bar Chart - All Years
Projected Revenue $3,942,628.00
Projected Expenses $3,996,506.00
Additional Documents
Annual Report2013View

As a nonprofit health and human service agency, we transform the lives of individuals and families and strengthen our community by providing the best options in care, counseling and adoption.

 Recent accomplishments for FY 2015/2016 include:
  • Adoption: Began 16 Home Studies for families seeking to adopt. 
  • Care Management: Helped 100 at-risk elders and their families cope with the changes aging brings.
  • Counseling: Helped 1,736 children, adults, seniors, and families succeed in school, at work, and in their relationships. Over 93% of clients experienced significant, positive improvement.
  • Home Care: Provided over 120,000 hours of in-home services to 141 at-risk seniors, allowing them to remain living at home, not in nursing homes. Saved the community over $3.7 million by permitting clients to stay at home.
  • Senior Engagement: Through JFS' Telephone Reassurance and Friendly Visitor programs, 69 volunteers offered a safety net and companionship to 201 isolated seniors in the Richmond area. 

JFS continues an outreach programs this year through generous funding from the Jewish Community Federation of Richmond’s Impact Grants: EnRich for Life in partnership with the Weinstein JCC.

  • Gently used cars in good working order that JFS nurses can use to make home health visits to clients. Cars must pass inspection.
  • Small gifts, such as toiletries, cleaning supplies, and puzzle books, to be used as bingo prizes for Marywood Senior Apartment residents and Public Guardianship clients.
  • Volunteers for our Telephone Reassurance and Friendly Visitor programs, as well as for general administrative tasks.
Founded in 1849, JFS is the oldest, continuously operating human services agency in Richmond. Over the decades JFS had tended Civil War soldiers, widows, and orphans; helped the jobless and destitute survive the Great Depression; opened the Rap Center (now the Daily Planet) to counsel troubled youth in the Vietnam era, and resettled refugees from the Former Soviet Union during the Gorbachev era.
JFS is one of the few fully accredited (by COA) non-profit agencies in Richmond providing coordinated health and social services. This means JFS can--and does--handle the toughest cases, those with complex diagnoses, requiring multiple services.
CEO Statement
JFS is unique for many reasons. JFS:
  • Has been in operation since 1849, making us the oldest, continuously operating health and human services agency in Richmond.
  • Is one of the only Richmond agencies with national accreditation by COA (Council on Accreditation).
  • Offers a one-stop shop for client services helping children, adolescents, adults, seniors, and families.
  • Continually develops new programs to meet emerging community needs.
  • Practices fiscal prudence, accountability, and responsibility.
  • Believes every client merits the highest standards of service, professionalism, compassion, and equity.
Board Chair Statement
I got involved with JFS because the agency's mission and values strongly resonated with me. My passion is in serving those who can all too easily fall through the cracks--the poor, the uninsured, and those who can't advocate for themselves. JFS fills a real need in the community by providing subsidies to these clients who otherwise could not be served.
Areas of Service
Areas Served
In a specific U.S. city, cities, state(s) and/or region.
In a specific U.S. city, cities, state(s) and/or region.
Metro Richmond
Richmond, City
Chesterfield County
Goochland County
Hanover County
Henrico County
Powhatan County
Richmond city, counties of Chesterfield, Colonial Heights, Goochland, Hanover, Henrico, and Powhatan
Board Chair
Board Chair Ronald Felmus
Company Affiliation Laffer Investments
Term July 2017 to June 2019
Board CoChair
Board CoChair Sandra Sisisky
Company Affiliation Community Volunteer
Term July 2017 to June 2019
Board of Directors
Board Members
Cynthia Bailey Cynthia Bailey Attorney at Law
Ron Felmus Fund Manager
Sara Griebel Capital One
Bernard Henderson, Jr. Director Community Relations, Woody Funeral Home
Retta Leigh Keil Community Volunteer
Kathy Kennedy Community Volunteer
David Monday Chairman, Commonwealth Retirement Advisors
Paige L. Quilter Financial Planner, MetLife
Jessica Samet Care Consultant, Alzheimer's Association
Eric Shoenfeld Mutual Fund Store
Sandra Sisisky Community Volunteer
Tom Topinka Genworth, Retired
Cheri Yochelson Dominion Virginia Power
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 13
Hispanic/Latino 0
Native American/American Indian 0
Board Demographics - Gender
Male 5
Female 8
Board Term Lengths 3
Board Term Limits 3
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100
Percentage Making In-Kind Contributions 35
Number of Full Board Meetings Annually 6
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Program / Program Planning
Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala)
Board Development / Board Orientation
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Executive Director
Executive Director Ms. Wendy Kreuter

Senior Staff
Dr. Sydney Fleischer Ph.D.COO
Mr. Steve Parkins CFO
Full Time Staff 24
Part Time Staff 6
Volunteers 80
Contractors 88
Retention Rate 84
Organization has a Fundraising Plan? Yes
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers 3
Date Strategic Plan Adopted Feb 2013
Management Succession Plan? Under Development
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
JFS collaborates with many community partners including area doctors, hospitals, Senior Connections, FeedMore, Catholic Charities, Diversity Richmond, public schools, RTA, university Hillels, area synagogues and churches.  
JFS is also a member of "No Wrong Door" a project of the Virginia Department on Aging , that seeks to improve accessibility  to resources for seniors in the community.  We are on the leadership committee of community-wide Age Wave planning, a coalition of private and public agencies tackling the challenges and opportunities of our aging community.
We also partner with the Weinstein JCC on fundraisers such as Jewish Community Golf Classic, The BIG Schtick, and programs like Food for Thought, a monthly speaker series for  older individuals and their families.
External Assessments and Accreditations
Council on Accreditation for Children and Family Services - Accreditation2013
Centers for Medicare and Medicaid Services (U.S. Department of Health and Human Services) - Medicare Certification2004
Distinguished Merit CitationVirginia Center for Inclusive Communities2015

Personal Care provides the services that allow frail, at-risk seniors to remain living at home, not in a nursing home. Personal care aides assist clients with the activities of daily living--bathing, dressing, cooking and eating, and using the bathroom. Aides also provide companionship, reducing clients' feelings of isolation and enriching their quality of life.

Budget $1,731,000.00
Short Term Success

In the short term, JFS defines success by the number of days clients lived in their own homes, not in nursing homes.

Long Term Success

The long-term goal of Personal Care is to provide basic healthcare services to the Richmond area's poor, uninsured, medically underserved elderly that will enable them to live safely, comfortably, and independently in their own homes for as long as possible.

Counseling helps children, adults, seniors, and families succeed at school, work, and in their relationships. We offer a welcoming environment for people of every age, race, religion, and culture. JFS also provides psychological assessments on an outpatient basis for children, adolescents, and adults. Assessments include IQ testing, assessments for Attention Deficit Hyperactivity Disorder, personality testing, and evaluations for depression and other mood disorders. 
JFS can meet your specific counseling needs, offering counseling for all ages, family and marriage counseling, and counseling for special needs. Our counseling services are offered by professional, compassionate licensed clinical social workers (LCSWs) or clinical psychlogists (P.H.Ds)
Population Served Adults
Budget $425,000.00
Short Term Success The short-term goal of Counseling by JFS is to work with clients' strengths to help them feel better and reach their full potentials.
Long Term Success The long-term goal of Counseling by JFS is for residents of the greater Richmond area to realize their capacities for mental health and social well being.
Description Adoption helps unite prospective adoptive parents with children needing permanent, loving homes. The program also provides counseling and support to pregnant women considering adoption. Adoption with Love by JFS offers homestudies, parental placements, agency placements, and assists with international adoptions. The agency complies with Hague guidelines and is licensed as a child-placing agency by the Commonwealth of Virginia.
Budget $141,000.00
Short Term Success The short-term goal of Adoption with Love by JFS is to provide a variety of services to birth parents, adoptive parents, and children, such as counseling, homestudies, and placements.
Long Term Success

The long-term goal of Adoption with Love by JFS is to help couples and individuals enhance their families through adoption.

Care Management by JFS helps frail, at-risk seniors and their families cope with the changes aging brings. JFS care managers act as advocates for seniors and help them and their families make decisions about life-care issues.
Two other programs fall under the Care Management by JFS umbrella:
SAFE (Supports and Family Enhancement) assists families of adult children with intellectual disabilities plan for their child's future. Private Guardianships help protect elderly or disabled adults who can no longer care for themselves or make competent decisions.
Budget $191,000.00
Short Term Success The short-term goal of Care Management by JFS is to help seniors and their families cope with aging by providing support, information, advocay, and services in a timely, professional, and compassionate manner.
Long Term Success The long-term goal of Care Management by JFS is to improve daily life for older persons and their families.
Description JFS volunteers serve the public through our Senior Engagement program specifically through the Telephone Reassurance and Friendly Visitor programs. Telephone Reassurance callers check in with homebound seniors every weekday to chat and assess their well-being. Friendly Visitors spend a minimum of one hour/week visiting with homebound adults.
Budget $31,000.00
Short Term Success The short-term goal of the program is to find good matches between clients and visitors and to reduce seniors' feelings of isolation through the Telephone Reassurance program.
Long Term Success The long-term goal of the Volunteer Services by JFS program is to enrich the lives of volunteers and the clients they serve.
Fiscal Year
Projected Revenue $3,942,628.00
Projected Expenses $3,996,506.00
Endowment Value $3,000,000.00
Spending Policy Percentage
Percentage (if selected) 4
Form 990s
IRS Letter of Exemption
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201620152014
Foundation and
Corporation Contributions
Government Contributions$267,560$345,899$0
Individual Contributions$291,142$309,189$444,705
Investment Income, Net of Losses$30($143,116)$58
Membership Dues------
Special Events$70,852$45,607$13,088
Revenue In-Kind------
Expense Allocation
Fiscal Year201620152014
Program Expense$3,327,661$3,261,912$3,691,735
Administration Expense$385,355$801,656$537,224
Fundraising Expense$155,770$117,842$232,941
Payments to Affiliates------
Total Revenue/Total Expenses0.970.950.92
Program Expense/Total Expenses86%78%83%
Fundraising Expense/Contributed Revenue16%11%22%
Assets and Liabilities
Fiscal Year201620152014
Total Assets$4,287,980$4,510,648$4,611,691
Current Assets$440,491$470,247$382,010
Long-Term Liabilities$13,515$77,172$19,597
Current Liabilities$331,017$376,548$235,243
Total Net Assets$3,943,448$4,056,928$4,356,851
Short Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities1.331.251.62
Long Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets0%2%0%
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? No
State Charitable Solicitaions Permit
Solicitations Permit
Solicitations Permit ExemptionView
Organization Comments
Foundation Comments
  • Financial information provided from audited financial statements.
  • Audited financial statements are consolidated, representing the financial position of Jewish Family Services and their subsidiaries.