It is my privilege to be the CEO of Heart Havens. The opportunity to work with dedicated and loving employees, volunteers, and families is awesome and inspiring. It is a close second to the love I feel and receive when I spend time in the Heart Havens' homes. Our organization is committed to ongoing growth, industry best practices, and continuous learning. We are nearing the conclusion of a three year career ladderfor Direct Support Professionals project that was done in collaboration with 2 other providers. In addition, most of our employees have been trained in the new waiver manual. Board development activities continue to occur on a regular basis and include industry specific training as well as general knowledge needed to be an effective and responsive Board of Directors. These efforts are preparing the foundation of the organization as we prepare to expand into offering new services including in-home supports and sponsored placement. In 2016, Heart Havens began a collaborative relationship with a college and serves as a primary site for Health Care Internships. This collaboration has been very successful and increases operational efficiency while offering a challenging and diverse work experience for the student. We continue to utilize technology to streamline documentation, processes, and improve monitoring of quality over our large service area. This immediate access improves lines of communication and enables a full team approach to a situation. More senior staff are able to review and advise in situations resulting in a better quality of services. As we enter 2017, we know that the waiver design has many implications that will change the way we do business. To address this the organization will work with a strategic plan facilitator in the first part of the year with the goal of designing a plan that addresses changes, current challenges, and new directions. But all this is behind the scenes. We invite you to visit a Heart Havens' home. This is where the life and the fun can be found! What you will experience is the family that they have become and the hugs that are given so freely. I recommend getting involved; it's good for your spirit! I can tell you that your time or gift will be appreciated, given back to you many times over, and one you will not regret! January 2017
These goals include Outcome Measures, Objectives, Intermediate Measures and Initiatives. The Executive Committee also serves as the Strategic Planning committee and is engaged in monitoring and supporting these objectives.
It is an honor to serve as Chair of Heart Havens Board of Directors working alongside dedicated volunteers and staff.
Heart Havens operates throughout the state and it is the goal of our Board of Directors to have statewide representation. Presently, we have a high-quality mixture with respect to skill sets, age and geographic representation. It remains an ongoing goal to have diversity in these areas as well as race and religion. In addition, the Board has made a commitment to build out the standing committees with non-board members who have an interest in Heart Havens’ mission.
Heart Havens’ Chief Executive Officer, Jennifer Boyden, has served in this position since July 2008. Previously, she was the Executive Director of SupportOne (formerly Community-Based Services), a nonprofit that also provided residential supports to adults with intellectual disabilities. She helped build that organization from the grass roots. She has 26 years experience in the field. Her experience ranges from direct care to executive level. Presently, Jennifer has 20 years in management and executive level experience. Her undergraduate degree is in Human Services and her Masters degree in Organizational Management.
For close to 20 years, Heart Havens, Inc. has been a provider of supports to adults with intellectual disabilities throughout Virginia. We are dedicated to empowering individuals to live and thrive in the communities they live in and make strong community connections, experience their lives to their full potential and develop a strong sense of well-being. Heart Havens, Inc. supports strong community connections through actively supporting each individual with their choices of activities to participate in within the community. These activities include: county programs, academic enrichment, arts, recreation, exercise groups, volunteering, church, concerts, etc. Regular involvement in these activities support a person becoming a respected participant of the group and more connected to their community.
Indirect Public Support HelpIndirect public support represents revenue received through solicitation campaigns. This includes funding United Way and other federated fundraising organizations, but does not include donor designated contributions.
Earned Revenue HelpEarned revenue represents income generated in direct exchange for a product or service.Earned income includes income from government contracts.
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