Hands Up Ministries
10725 Warren Rd
Glen Allen VA 23060
Mission Statement

At Hands Up Ministries, our mission is to change lives by providing affordable, stable housing opportunities to Richmond's under-served, with the vision of strengthening families and communities one house at a time.

Web and Social Media
New Homeowners Celebrate
Multi-Media Comments
CEO/Executive Director Mrs. Cassie Palmer Matthew
Board Chair Mrs. Cassie Palmer Matthew
Board Chair Company Affiliation CEO, Hands Up Ministries
Contact Information
Address 10725 Warren Rd
Glen Allen, VA 23060
Telephone 804 476-2604
Fax 804 N/A
E-mail HUMinistries@gmail.com
History and Background
Year of Incorporation 2009
Former Names
Hope For Haiti2008
Financial Summary
Revenue vs Expense Bar Graph - All Years
Expense Breakdown Bar Chart - All Years
Projected Revenue $75,000.00
Projected Expenses $95,000.00
Additional Documents
HUM wants to be the future sustainable model for home ownership in the city of Richmond with a 90%+ success rate.

At Hands Up Ministries, our mission is to change lives by providing affordable, stable housing opportunities to Richmond's under-served, with the vision of strengthening families and communities one house at a time.


  • Sold our 3rd home to existing tenants with Hands Up Ministries (HUM) serving as micro lender. This model helps HUM become a sustainable non-profit, where money goes straight back into the non-profit.
  • Purchased 5th HUM home for $50,000 cash on 2nd Avenue in Highland Park. Paying for the home in cash creates a sustainable “affordable rent-to-own model”.
  • Built and maintained a Community Garden for the local residents of 4th Avenue in Highland Park, providing fresh produce to the neighborhood for the 3rd year.
  • Continued to support the Little Free Library (LFL) movement, promoting literacy, adding an additional library for a total 6 LFL in the North Side neighborhoods Hands Up Ministries serves.


2015-2016 Goals
  • Continued Development of Highland Park Neighborhood, focused specifically on 4th and 5th Avenues.
  • To purchase 1-3 single family homes.
  • HUM hopes to be a recipient of 1-3 blighted homes from the City of Richmond and utilize our large volunteer base to rehab these homes. This will depend entirely on Richmond City's Economic Development Planner.
  • Continue to offer support services of debt reduction, savings plans, Driver's Education, car ownership, computer skills and encourage residents to seek a higher education system to increase skills and "workability".
  • Consulting with City churches serving the homeless population to encourage transformation of programs into housing and services verses just serving meals. This program started in November, 2015.
  • Our most pressing need is for the funds to purchase homes. 
  • There is a desperate need for skilled volunteers: plumbers, electricians, carpenters, and HVAC. 
  • The need for home furnishings always exists. Since most of the residents come to us without belongings, items as simple as beds and chairs are needed.
  • We would like to be able to hire a full-time maintenance person. The funds needed would be $23,000.  
  • We also need donations of building supplies, such as dry wall, paint, tile, grout, carpet, plumbing and electrical supplies.

Hands Up Ministries (HUM) is an IRS approved 501(c)3 nonprofit organization established in 2009 to extend a "Hand-Up" to those in need in Richmond, Virginia. HUM (2007-2009)was first involved with meeting the basic, immediate needs of the area’s homeless and working poor, such as food and clothing.  Over a period of time, relationships were built with members of the community and it was through these relationships that we discovered that there was a deeper need for these people. They needed safe, stable, affordable housing. In 2011, HUM was able to purchase its first home. HUM homes have provided safe, affordable housing, as well as create jobs during renovation and provide a venue for community outreach.

CEO Statement

It is Hands Up Ministries (HUM) heartfelt belief that “All are worthy.” This was the very basis for HUM’s formation. It is the reason for every move we make, for every house we renovate, for each and every volunteer that we recruit, for every job we help find. From the moment HUM meets any person, we emphasize and remind them that they are worthy. We embrace individuality and “differences,” but clearly, different is different. It does not translate into inferiority. These beliefs are the glue that holds our organization together, and, with each step we progress with our friends, we reinforce this element of “belonging” into the thoughts and souls of everyone we meet. Before any volunteer becomes a part of the journey, they are reminded that people are worthy – all people. All humans crave love, and we will show our love simply by taking time to listen intently, by remembering what is important, and by making promises only if we can see them to fulfillment. An empty promise to a person that is devoid of hope is just another brick in their wall of disappointment and separation from community. It represents another step backwards from belief – another vital tenet of the HUM motto. We will not refer our friends to another organization if we can provide the help ourselves.

Unless you feel important to someone, you are nothing to anyone. Most of our residents and friends have burned many bridges and lost all family support along the way. They have very few, if any, safety nets to fall back on. HUM provides the encouragement, the emotional support, and the physical support that all of our residents need and want. We live by these core values. There is always time to sit and listen, and we are to never be rushed. Nothing is more important than letting our friends know that their words are valued. We remind everyone that their behavior/crimes/mistakes do not define who they are. They are mistakes that can be let go, and they do not need to hinder you as you seek to make corrections along your new path.

We seek those individuals out who want “change”, people who are willing to work hard, have the dream of home ownership, and will put their lives in place to achieve these goals. HUM gives these opportunities to those individuals who think they can rent to buy a home, live safely and in an environment that is healthy to live forever. HUM is focused on affordable homeownership
Board Chair Statement The challenge of this organization is getting families to take ownership of the way they treat the homes. If they have never owned anything or had to take care of something, this can be a challenge and we will evict for this reason. Having a home is a gift, and if they do not receive it as such, they have to move somewhere else where the landlords do not care about how they treat their property.
This has been the most exciting volunteer position I have ever had in my life.  To realize what is so simple for me to have and all that I take for granted is just not so in the city. It has made me appreciate life and differences so much more. The barriers the poor have to overcome, if they ever do, are beyond anything I have ever had to overcome and especially without support of any kind. We are the bridge that brings people together and opens up the eyes of diversity, needs, compassion and how one person really can make a difference in the world, simply by taking action where there is a need and following it all the way through to completion.
Areas of Service
Areas Served
Richmond, City
Richmond, City
HUM is focused on the North Side of Richmond in the Highland Park neighborhood. Restorations of affordable homes are possible here because of the numerous abandoned homes and foreclosures. The neighborhood of Highland Park is situated just north of downtown Richmond, on the heights above Shockoe Valley. The history of the area goes back to 1820, but the neighborhood's development did not begin until the late 1890s, when Highland Park became one of Richmond's original streetcar suburbs.
Board Chair
Board Chair Mrs. Cassie Palmer Matthew
Company Affiliation CEO, Hands Up Ministries
Term Jan 2009 to Jan 2019
Email cassie.matthew@gmail.com
Board of Directors
Board Members
Mrs. Kim Dages Private Accountant
Mrs. Debra S Ireland Hanover County Public Schools
Mrs. Cassie Palmer Matthew CEO Hands Up Ministries
Mr. John Thomas Matthew Philip Morris USA
Mr. Robert Morrison Community Volunteer
Ms. Lena Robinson Community Volunteer
Ms. Loretta Wallace Community Volunteer
Board Demographics - Ethnicity
African American/Black 3
Asian American/Pacific Islander 0
Caucasian 4
Hispanic/Latino 0
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 2
Female 5
Unspecified 0
Board Term Lengths 10
Board Term Limits 3
Board Meeting Attendance % 100
Written Board Selection Criteria? No
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 86
Percentage Making In-Kind Contributions 100
Number of Full Board Meetings Annually 2
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
HUM limitations and challenges are finding affordable housing to add more quickly to the community. We are trying to work with Government entities who work directly with housing, and we are not getting very far. Working with other housing non profits and organizations will be a priority this year. We will meet with Chris Hilbert and VHDA in late August, 2015 and are in hopes there are easier ways to obtain properties. As well, we are attempting to meet with LISC again and hope we can better present the severity of the community needs.
Executive Director
Executive Director Mrs. Cassie Palmer Matthew

Cassie Matthew is Founder and Chief Executive Officer of Hands Up Ministries (HUM), a 501(c)(3) non-profit founded in 2008 to address individual barriers of poverty. Cassie earned her B.S. from Old Dominion University in Human Services and went on to Eastern Virginia Medical School where she graduated at the top of her class as a Surgeon’s Assistant. Following graduate school, Cassie went on to serve global issues of poverty in countries like Haiti and Costa Rica. After 10 years of focusing on international poverty issues, she decided to spend her money and efforts serving a nearby community and founded HUM to make an impact on the community that was in her backyard.

These issues of poverty are her current areas of focus: affordable housing, mentor program for sustainable transition from homelessness to permanent housing, joblessness, health care issues, money management, educational tutoring and lack of basic needs such as food and clothing.

As a supportive member of North Richmond neighbors, she has longstanding rapport with those neighbors who know they can trust and count on her to be a permanent listener to the issues and barriers of those with substandard lifestyles.

Co-CEO Mr. John Thomas Matthew

John Matthew is a Founder and Vice President of Hands Up Ministries. John earned his B.S. from the University of Michigan in Civil Engineering in 1985. Upon graduation, John was commissioned as an officer in the U.S Navy and served in the submarine force for 8 years on active duty. After leaving the Navy, John has worked in the manufacturing sector and is currently a Quality Manager at Altria in Richmond, Virginia.

John is an active member of New Hanover Presbyterian Church where he currently serves on the Missions Team. John has been on international mission trips to Haiti and Costa Rica and domestically to Mississippi. In 2008, John supported Cassie Matthew’s efforts and helped to establish Hands Up Ministries to focus on poverty issues in the City of Richmond.

John’s main area of focus has been preparing houses for permanent residence by clients who have been served by Hands Up Ministries.

Full Time Staff 1
Part Time Staff 6
Volunteers 550
Contractors 0
Retention Rate 100
Organization has a Fundraising Plan? No
Organization has a Strategic Plan? Under Development
Years Strategic Plan Considers 3
Date Strategic Plan Adopted July 2014
Management Succession Plan? No
Organization Policy and Procedures No
Nondiscrimination Policy No
Whistleblower Policy No
Document Destruction Policy No
Directors and Officers Insurance Policy No
Area 10 Faith Community, New Hanover Presbyterian Church, Second Presbyterian Church, Northside Outreach Center, SunTrust Bank, Partners for Families Northside, Glen Allen Baptist Church, Wyndam Virginia Crossings Hotel & Resort, City of Richmond DHS/Dr. Graham, Goodwill, American Dental Association, Dominion Power, Virginia Commonwealth University (Aspire Program), Overby Sheppard Elementary School, University of Richmond, McCandlish Holton Law firm.
Dominion Energizing CommunitiesDominion Power Company2012
Dominion Energizing CommunitiesDominion Power Company2013
Description Hands Up Ministries provides affordable housing to the under-served, and working poor; with intentions of homeownership, HUM is the microlender, focusing on the Highland Park neighborhood of Richmond.
Population Served Homeless
Description Hands Up Ministries partners with home owners in the Highland Park neighborhood, who are able to contribute towards materials and provide labor, to help them rehab their homes that are in need of repairs.
Population Served Poor,Economically Disadvantaged,Indigent
Hands Up Ministries is part of the global Little Free Library system, providing 5 of these libraries (with a goal of 9) on its properties. The libraries are "Borrow a book. Return a book." and encourage literacy in the Highland Park neighborhood where children are not allowed to bring home books from school. This program operates on donated materials and labor to build the Little Libraries and donated books to fill the libraries.
Population Served Families
Description Each resident in a HUM owned property is encouraged to set personal goals and then given the support staff to obtain such goals. Examples are as follows: eliminate fines, reduce/eliminate debt, open a savings account, return to school, improve their computer skills, obtain driver's licence (helps increase employability), obtain an automobile.
Population Served US
Description Hands Up Ministries hosted 16 "high risk kids" referred by Overby- Sheppard Elementary School and kept them for one month from 9a-1p, serving two hot meals and one take home meal per day. These children were in danger of slipping through the cracks when the school was closed July 27-Aug 30. The program included tutoring, literacy, games and fun.
Population Served Children and Youth (0 - 19 years)
CEO/ED/Board Comments

People who are referred to Hands Up Ministries are in situations where homelessness is eminent. We provide an affordable and supportive living environment to our residents. Several of our residents have been classified as the “unemployable”(felons, no HS diploma, bad credit, alcoholism, barriers of employment). Along with the housing opportunity, we seek and find jobs for these people deemed undesirable in the workplace, thus reducing the probability of returning to homelessness. Some of our residents referred to us from the Department of Corrections need second chance housing, moving from the provided short-term residence to a more permanent situation, thus circumventing homelessness. Once residence is established in a Hands Up Ministries home, we continue to provide assistance through a variety of physical and emotional support aimed at financial independence and social skills, but mostly the bigger picture of fostering attributes of a self-reliant, contributing member of society who finally perceives themselves as worthy and valuable.

Fiscal Year
Projected Revenue $75,000.00
Projected Expenses $95,000.00
Spending Policy Income Only
IRS Letter of Exemption
Detailed Financials
Expense Allocation
Fiscal Year201520142013
Program Expense$27,107$23,637$57,489
Administration Expense$9,525$10,174$10,536
Fundraising Expense$0--$453
Payments to Affiliates------
Total Revenue/Total Expenses2.253.171.33
Program Expense/Total Expenses74%70%84%
Fundraising Expense/Contributed Revenue0%0%1%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$238,685$420,383$351,455
Current Assets$98,144$120,383$47,906
Long-Term Liabilities$0----
Current Liabilities$0----
Total Net Assets$238,685$420,383$351,455
Short Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities------
Long Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? No
State Charitable Solicitaions Permit
Solicitations Permit
Solicitations Permit Application 2016View
Organization Comments
We are dependent upon contributions from the public to provide enough funds to purchase a home and conduct necessary repairs/improvements to make it available for occupancy.
Foundation Comments
  • Financial information provided from Form 990-EZ
  • Form 990-EZ preparead by J.T. Matthew, Chief Financial Officer and Board Member
  • Financial statements compiled by Barbara C. Cole, CPA