Goochland Free Clinic and Family Services, Inc.
P.O. Box 116
2913-G River Road West
Goochland VA 23063-0116
Mission Statement

The mission of GFCFS is to provide access to health care and basic human services to Goochland County residents.  We provide medical, dental and mental health care; medical transportation; emergency financial assistance; emergency home repairs; emergency temporary housing; food pantry; support for victims of domestic and sexual violence; case management; financial counseling; free and low-cost clothing and household goods.

 
Leadership
CEO/Executive Director Ms. Sally K. Graham RN-C, NP
Board Chair Ms. Liz Rider
Board Chair Company Affiliation community volunteer
Contact Information
Address P.O. Box 116
2913-G River Road West
Goochland, VA 230630116
Telephone 804 556-0476
Fax 804 5566208
E-mail sgraham@goochlandcares.org
History and Background
Year of Incorporation 1999
Former Names
NameYear
Goochland Fellowship & Family Service2007
Free Clinic of Goochland2007
Financial Summary
 
 
Projected Revenue $1,823,000.00
Projected Expenses $1,803,000.00
Additional Documents
Annual Report2015View
Annual Report2014View
Annual Report2012View
Annual Report2011View
Statements
Mission

The mission of GFCFS is to provide access to health care and basic human services to Goochland County residents.  We provide medical, dental and mental health care; medical transportation; emergency financial assistance; emergency home repairs; emergency temporary housing; food pantry; support for victims of domestic and sexual violence; case management; financial counseling; free and low-cost clothing and household goods.

 
Impact
2016 Accomplishments
  • Prevented hunger for 1565 individuals in nearly 7500 visits; provided 263,337 meals; distributed 158 TONS of food.
  • Expanded our Domestic Violence program to include Sexual Assault.
  • Provided medical, dental, and mental health care in an average of 75 visits per week.
  • Began a capital campaign to raise funds to build a new facility to house all programs to alleviate overcrowding and provide better client/patient care.


2017 Goals
  • Increase community support and awareness through education and marketing
  • Maintain and improve quality of services, evidenced by responses to semi-annual surveys of patients and clients
  • Continue volunteer recruitment and education
  • Substantially complete construction of a new building to increase capacity, enhance safety, and provide privacy --- all of which are serious issues with our current overcrowded space.

 

Needs
We always need volunteers:
  • Medical and dental professionals
  • Patient/client registrars (training provided)
  • Administrative volunteers (answer phones, etc.)
  • Food pantry volunteers
  • Retail thrift shop volunteers who can commit to a regular schedule

We always need donations:  cash, food, gently-used clothing and household goods!
 
Background
Our History
 
In October 2007, the boards of the Free Clinic of Goochland (founded in 1999) and Goochland Fellowship and Family Service (founded in 1953) made a strategic decision to merge for the benefit of the underserved residents in Goochland County. The decision to merge centered on Goochland County’s challenges of geographic isolation, lack of public transportation, poverty, illiteracy, substandard housing, and a critical lack of access to health care services. The Fellowship’s comprehensive array of basic human needs services including food, clothing, and safe living conditions, complements the free clinic’s health care programs for the uninsured.  Combining the two organizations demonstrates an innovative and more holistic approach to overall health promotion. High risk families and individuals are identified through a comprehensive needs assessment at the time of registration and are referred to the GFCFS case manager for resource coordination across the organization and community.
 
The Need

The need for the type of services offered by Goochland Free Clinic and Family Services stems from the poverty and lack of self support mechanisms among the population we seek to serve. The specific incidences of need may be triggered by a one-time crisis or be a more chronic and generational struggle. While the Department of Social Services and other governmental agencies are able to provide assistance to those who meet their qualifications, there is a documented, significant gap that leaves a large portion of the population un-served. For example, a family who is $1 per month over a program’s income requirement receives no assistance. GFCFS is the County’s only non-profit organization qualified and equipped to address and serve those individuals and families. In addition, due to limited funding, governmental agencies are inherently reactive, rather than proactive. These programs are designed to respond only to those individuals and families with the highest levels of need, rather than aimed at preventing lesser levels of need from escalating. There is a clear role for the non profit sector to help with prevention and needs outside the range of governmental programs.
CEO Statement Have you had to ask a neighbor to pull your abscessed tooth with pliers because you can’t afford a dentist?

Do you have to choose between buying food for your family and paying your rent?

Does your bathroom floor have holes big enough to see into the crawlspace?

These are the realities of our clients’ lives and the reason we exist. Seeing is believing and our staff and volunteers see these situations everyday.

It’s hard to believe there is hunger in Goochland but our number one request is for food. Over 140 families use our Food Pantry each week. Volunteers help the clients “shop”, escorting them around the pantry as they select food that suits their families’ tastes and cultures. Our USDA food distribution program augments donated food and that purchased through the Central Virginia Food Bank.

Some believe that Medicaid covers poor people and that health care reform will change our health system so free clinics won’t be needed. The policies will not be effective until 2014 and even then will not cover people who opt out of insurance or are illegal. We see preventable complications from diseases that are treated too late but also see positive changes everyday resulting from our care. Our patients see the clinic as their medical home and, when they become insured, they don’t want to leave the clinic. Just the other day one of our long standing patients who recently obtained insurance literally wept on my shoulder. She wasn’t just changing doctors; she was leaving her medical family.

If you drive around Goochland, you will see beautiful homes but also substandard housing. Goochland has the biggest disparity between wealth and poverty in the Commonwealth. When we go out to visit a home needing repair, we see people living in critically substandard conditions. Over 100 homes in Goochland County lack indoor plumbing. Our home repair and financial assistance programs prevent homelessness with rent and utility assistance and make emergency repairs to ensure safe, warm homes with adequate plumbing.

People who never thought they would need our help are requesting assistance. We are truly the safety net for those in crisis.
Board Chair Statement
Highlights from 2016 include another successful and inspiring Building Bridges of Hope breakfast event and the growth of our Caring Legacy Society- donors who understand the importance of our work and provide sustainable funding through a multi-year commitment. This funding includes support for the growth of the Clinic's mental health program and for an ongoing need for food as evidenced by the increase in food delivered through our Food Pantry to more than 160 families a week.

GFCFS programs are a safety net for our clients who live in constant distress, knowing that a small change, such as a broken down car, can throw them into crisis. GFCFS is unique in its ability to respond, whether the need is for health care, emergency housing, clothing, or food.
We are grateful for the support and generosity of the community in supporting our mission whether through gifts of time, money, or donations to the Food Pantry or Clothes Closet.
Areas of Service
Areas Served
Area
Goochland County
Board Chair
Board Chair Ms. Liz Rider
Company Affiliation community volunteer
Term Jan 2016 to Jan 2018
Email lizrider56@gmail.com
Board of Directors
Board Members
NameAffiliation
Mr. Manuel Alvarez County of Goochland Supervisor
Mr. Ted Armstrong SunTrust Bank, retired
Ms. Patricia Barden Genesis Rehab Corp.
Mr. John L. Barnes Jr.Retired
Mr. Pete Bowell Hope Church
Mr. Allen Earehart Alcoa, retired
Mr. Alexander C. Graham WilliamsMullen
Ms. Lisa Luck Luck Stone
Ms. Pat Maddox RNCommunity Volunteer
Ms. Jamie Martin McCandlish Holton attorneys
Ms. Mary Millhiser Community volunteer
Ms. Wendy Popp Tuckahoe Physical Therapy
Ms. Lisa Pumphrey Lickinghole Creek Brewery
Ms. Celia Rafalko Rafalko Investment Advisory
Mr. Keith Reynolds Retired
Ms. Liz Rider Community volunteer
Ms. Hartley Robins Community volunteer
Ms. Vicki Sharps Community volunteer
Mr. Paul Springman Markel Corp, retired
Rev. Sandra Taylor-Smith Divine Revelation Baptist Church
Mr. Jared Wall Capital One
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 0
Caucasian 19
Hispanic/Latino 1
Native American/American Indian 0
Board Demographics - Gender
Male 9
Female 12
Governance
Board Term Lengths 2
Board Term Limits 3
Board Meeting Attendance % 71
Written Board Selection Criteria? Under Development
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100
Percentage Making In-Kind Contributions 100
Number of Full Board Meetings Annually 10
Risk Management Provisions
Accident and Injury Coverage
Commercial General Insurance
Commercial General Liability and D and O and Umbrella or Excess and Automobile and Professional
Crime Coverage
Medical Malpractice
Workers Compensation and Employers' Liability
Medical Health Insurance
Standing Committees
Board Development / Board Orientation
Finance
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Executive
Program / Program Planning
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Executive Director
Executive Director Ms. Sally K. Graham RN-C, NP
Experience
2007-current- Executive Director, Goochland Free Clinic & Family Services
1999-2007- Executive Director, Free Clinic of Goochand
1997-1998- Geriatric Nurse Practitioner, private practice
1995-1998- Geriatric Nurse Practitioner- Evercare
1982-1995- Adult/Geriatric Nurse Practitioner- Grady 
1978-1980- Faculty University of North Carolina SON
1976-1978- Clinical Specialist, Duke University Hospital
1975-1976- Faculty, University of Rochester SON
1973-1974- RN, ICU, University of Virginia Hospital
  
Senior Staff
NameTitle
Ms. Carol Dunlap MSWProgram Director- Family Services
Ms. Adina Keys RNClinic Coordinator
Ms. Mirriam Oman CPADirector of Finance
Ms. Diane Reale Volunteer Coordinator
Ms. Adair F. Roper Director of Development
Staff
Full Time Staff 15
Part Time Staff 19
Volunteers 450
Contractors 1
Retention Rate 94
Plans
Organization has a Fundraising Plan? Yes
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers 3
Date Strategic Plan Adopted Mar 2015
Management Succession Plan? Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
Collaborations
7th Congressional District
16th Juvenile/Domestic Court
Access Now
Bon Secours
Bowles, Bowles & Short
Byrd Presbyterian Church
Camp Family Foundations
CARITAS Furniture Bank
Capital One
Central Virginia Food Bank
The Community Foundation Serving Richmond and Central Virginia
Congressional Representatives
County Administrator
Cumberland Adult Education
CVS
Dover Baptist Church
Farm Service Agency
Genworth Foundation
Goochland CASA
Goochland Chamber of Commerce
Goochland County Department of Social Services
Goochland County Health Department
Goochland County Parks & Recreation
Goochland County Public Schools
Goochland Family Practice
Goochland Leadership Enterprise
Goochland Library
Goochland YMCA
Grace Episcopal Church
Harrison Family Foundation
HCA Health System
Heborn Presbyterian Church
Jenkins Foundation
Luck Stone
Markel Corporation
Altria
Richmond Memorial Health Foundation
Senior Connections
St. Mary's Catholic Church
St. Mary's Episcopal Church
St. Mathew's United Methodist Church
VCU Health Systems
VCU Dental School
Virginia Association of Free and Charitable Clinics
Virginia Health Care Foundation
Virginia Literacy
Virginia Nonprofit Housing Coalition
 
 
 
Affiliations
AffiliationYear
Central Virginia Foodbank Partner Agency2009
ConnectRichmond2009
Greater Richmond Patient Centered Medical Home Initiative2009
RX Partnership2009
Virginia Association of Free Clinics2009
External Assessments and Accreditations
Assessment/AccreditationYear
Better Business Bureau of Central VA - Accredited Charity2013
Virginia Association of Free Clinics2008
Awards
Awards
Award/RecognitionOrganizationYear
Unsung Hero AwardVirginia Health Care Foundation2009
Alumni Achievement AwardVirginia Healthcare Foundation2012
Programs
Description The Free Clinic provides comprehensive health care services free of charge to low-income uninsured patients including dental, medical, chronic disease, GYN, mental health, and eye care. Medications, diagnostice testing, and specialty referrals are included.  The Clinic operates as a patient centered medical home for patients with no other access to health care services. We also provide transportation for our clients to medical appointments in Goochland, Henrico, and Richmond.  www.goochlandcares.org
Population Served Poor,Economically Disadvantaged,Indigent
Budget $780,000.00
Description
The Food Pantry is open four days a week and serves over 160 families each week. Families are assisted by volunteers and "shop" for food which is appropriate for their culture and tastes. We participate in the USDA food distribution program to augment the donated food and food purchased through the Central Virginia Food Bank. In 2016 we distributed more than 158 TONS of food. www.goochlandcares.org
Population Served Poor,Economically Disadvantaged,Indigent
Budget $144,000.00
Description
The goal of the emergency home repair program is to ensure safe and sanitary living conditions. GFCFS coordinates home repair requests and works with organizational resources and community groups. Repair projects such as roof repairs, floor replacements, and wheelchair ramps are performed by GFCFS or partner organizations' volunteers or skilled contractors. www.goochlandcares.org
Population Served Poor,Economically Disadvantaged,Indigent
Budget $175,000.00
Description
GFCFS' full-service domestic violence program added sexual violence and assault services in 2016.  Services include hotline, information and referral, crisis intervention, safety planning, emergency transportation, emergency housing, individual support, legal advocacy, support groups, children's programming, community advocacy and education, and outreach.
Population Served Poor,Economically Disadvantaged,Indigent
Budget $140,000.00
Description
Financial assistance services enable low-income clients to stay in their homes by providing assistance with rent, mortgage, utilities, and other financial crises. Clients are required to participate in financial counseling to problem solve for long term solutions. www.goochlandcares.org
Population Served Poor,Economically Disadvantaged,Indigent
Budget $87,000.00
CEO/ED/Board Comments
In addition to the listed programs, GFCFS provides ESL and GED training, access to low-cost or free clothing through our thrift store, and case management for high-risk families and individuals.
Fiscal Year
Projected Revenue $1,823,000.00
Projected Expenses $1,803,000.00
Endowment Value $87,000.00
Spending Policy Income Only
Form 990s
IRS Letter of Exemption
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201520142013
Foundation and
Corporation Contributions
------
Government Contributions$450,125$263,120$425,185
Federal------
State------
Local------
Unspecified$450,125$263,120$425,185
Individual Contributions$1,746,430$996,909$2,110,490
$26,172$30,803$33,005
----($4,256)
Investment Income, Net of Losses($2,646)$25,148$48,406
Membership Dues------
Special Events($172)($2,256)--
Revenue In-Kind$1,257,799$1,206,163$1,171,535
Other$118,995$131,039$127,572
Expense Allocation
Fiscal Year201520142013
Program Expense$2,637,620$2,503,968$2,380,259
Administration Expense$104,806$98,651$129,030
Fundraising Expense$254,851$145,436$180,023
Payments to Affiliates------
Total Revenue/Total Expenses1.200.961.45
Program Expense/Total Expenses88%91%89%
Fundraising Expense/Contributed Revenue11%11%7%
Assets and Liabilities
Fiscal Year201520142013
Total Assets$3,504,444$2,897,294$3,015,887
Current Assets$1,056,329$957,378$2,136,622
Long-Term Liabilities$0----
Current Liabilities$26,574$18,850$40,314
Total Net Assets$3,477,870$2,878,444$2,975,573
Short Term Solvency
Fiscal Year201520142013
Current Ratio: Current Assets/Current Liabilities39.7550.7953.00
Long Term Solvency
Fiscal Year201520142013
Long-Term Liabilities/Total Assets0%0%0%
Capital Campaign
Currently in a Capital Campaign? Yes
Campaign Purpose We are currently embarking on a $5,850,000 campaign to construct a new building to house all our programs, renovate an existing structure to use for emergency housing, and add $1,000,000 to our endowment.
Goal $7,100,000.00
Dates Jan 2016 to Dec 2018
Amount Raised To Date $6,300,000.00
Capital Campaign Anticipated in Next 5 Years? Yes
State Charitable Solicitaions Permit
Solicitations Permit
Solicitations Permit ExemptionView
Comments
Foundation Comments
  • Financial information provided from audited financial statements.
  • Revenue from "Individuals" also includes support from corporations, foundations, churches and other civic organizations.