Commonwealth Catholic Charities
1601 Rolling Hills Drive
Richmond VA 23229-5011
Mission Statement Commonwealth Catholic Charities provides quality, compassionate human services to all people, especially the most vulnerable, regardless of faith.
Web and Social Media
CEO/Executive Director Joanne D. Nattrass MBA,BSN,RN
Board Chair Ms. Cliona Mary Robb
Board Chair Company Affiliation Christian & Barton, LLP
Contact Information
Address 1601 Rolling Hills Drive
Richmond, VA 232295011
Telephone 804 545-5942
Fax 804 285-9130
History and Background
Year of Incorporation 1923
Former Names
Catholic Family & Children's Services1934
Catholic Charities of Richmond1974
Commonwealth Catholic Charities1996
Financial Summary
Revenue vs Expense Bar Graph - All Years
Expense Breakdown Bar Chart - All Years
Projected Revenue $13,609,344.00
Projected Expenses $13,603,344.00
Additional Documents
Intensive In Home License2015View
Mission Commonwealth Catholic Charities provides quality, compassionate human services to all people, especially the most vulnerable, regardless of faith.

Since 1923 Commonwealth Catholic Charities (CCC) has worked to alleviate human suffering and restore hope, dignity and opportunity to Virginia's residents. CCC fulfills its mission of compassionate service to all by providing a broad range of services and programs to children, families, adults, seniors, refugees, individuals with disabilities and those who are alone and isolated. Using a holistic approach, CCC responds not only to the immediate crisis or situation, but also offers additional wrap-around services to help an individual or family deal with life's difficult issues and ease one's burdens. With offices in Charlottesville, Newport News, Norfolk, Norton, Petersburg, Richmond and Roanoke, CCC provides essential services to approximately 55,000 individuals and family members annually. Thirty-seven percent of clients served are under the age of 18; 57% are between the ages of 18 and 64; and, 5% are over the age of 65. CCC respects the dignity of human life at every stage; supports and nurtures families of all faiths; recognizes and appreciates the diversity of those served; partners with other organizations to meet the needs of the communities; and, strives to make essential services available to all.

Accomplishments this past year have included 4 year reaccreditation by COA (Council on Accreditation); completion and Board approval of a 5 year Strategic Plan; and, growth and expansion programmatically and geographically.
Top goals for the coming year include implementation of the Strategic Plan including program growth and expansion in housing, counseling and client asset development and employment services. 

With 67% of CCC's clients living below the poverty line based on HHS Poverty Income Guidelines, CCC is dependent on financial contributions to support its mission-driven programs. There is always a need for donations to the food pantries, household items for refugees and diapers as well as other baby related items to support our youngest clients. CCC continues to be in need of dedicated volunteers to assist with direct services to clients and foster parents to provide loving homes to the many youth in our care.


CCC's most pressing needs include:  1) Financial contributions to support mission driven programs and services. 67% of CCC's clients live below the poverty line based on the Department of Health and Human Services Income Guidelines; 2) Dedicated volunteers to assist with direct services to clients; 3) Foster parents to provide a clean, safe home with a room for a child; and 4) Donations to CCC's food pantries; household items for refugees; diapers and other baby related items for the baby clothes closet.


Founded in 1923, Commonwealth Catholic Charities is a private human services agency serving the most vulnerable throughout Eastern, Central and Southwest Virginia. With programs that serve clients throughout the life cycle from the pre-born to those approaching natural death, CCC operates from offices in Charlottesville, Newport News, Norfolk, Norton, Petersburg, Richmond and Roanoke. St. Francis House in Roanoke, a food pantry and clothes closet established in 1989, became a part of CCC in 2010. Refugee and Immigration Services of the Catholic Diocese of Richmond came into being in the spring of 1975 in response to the exodus of refugees from Southeast Asia and merged with CCC in 2010. In August 2017 the Commonwealth Catholic Charities Housing Corporation was created to provide affordable housing and housing related services within the Catholic Diocese of Richmond.

CEO Statement

It is a privilege to welcome and embrace those who turn to CCC for help and assistance – to see a timid smile from a refugee at the completion of an English class or employment class; to see a sparkle in the eye of a senior after receiving a visit from her social worker; to see tears of joy from parents and children once an adoption is finalized; to hear the sighs of relief when a mother no longer has to worry about losing her home; to hear words of gratitude from a father at the end of a counseling session; or, to hear the giggle of a foster child feeling safe and secure (maybe for the first time).


Whether you connect with us through our work in Charlottesville, Newport News, Norfolk, Norton, Petersburg, Richmond, Roanoke or somewhere in between, you will see that every program in every department is focused on responding to the needs of clients. Staff embrace our mission of serving the most vulnerable in our communities and work very hard each and every day to meet the expectations of those who put their trust in us.


We know our clients’ name and faces, their fears, challenges, dreams and triumphs. You may know them, too. It is their stories and faith that not only motivate and inspire us but also challenge us to respond effectively to increasing needs with diminishing resources. Each client and his/her story is unique and we are honored and humbled to share life’s journey with so many people every day. It is through your prayers and support that we see the power of hope on the faces of those who come through our doors all across the Commonwealth.

Board Chair Statement On behalf of the Commonwealth Catholic Charities’ Board of Directors, I invite you to get to know CCC and see how vitally important the Agency’s services are to thousands of children, young adults, parents, singles, families and seniors in need.


Although our clients come from different parts of the Commonwealth, with very different backgrounds, needs and expectations, the one common thread among all those who turn to CCC for help is the trust they place in the Agency to welcome and support them with kindness, dignity and lack of judgment.


The Agency offers many concrete services including help for the homeless, food for the hungry, support for pregnant women and babies, loving homes for children in foster care and services for individuals with disabilities. CCC also provides support to those who are lonely and isolated, mental health counseling and comprehensive support for newly arriving refugees. We are profoundly grateful for all the support and prayers we receive as we partner together to live the Gospel each and every day.


As we reflect on the many blessings bestowed on CCC in the past, as a Board we continue to be ever vigilant as we look ahead to the coming years. We are confident that with the ongoing support of the Catholic community, our donors, volunteers and community partners we will continue to see the power of hope ease the many burdens of those we serve.


Mary Margaret Kastelberg

Areas of Service
Areas Served
Metro Richmond
Tri-cities Region
Richmond, City
Chesterfield County
Colonial Heights, City
Dinwiddie County
Goochland County
Hanover County
Henrico County
Hopewell, City
Petersburg, City
Powhatan County
Prince George County
Louisa County
Southside Virginia
Southwest Virginia
Hampton Roads
Sussex County
Charles City County
New Kent County
CCC serves the entire Catholic Diocese of Richmond within the Commonwealth of Virginia
Board Chair
Board Chair Ms. Cliona Mary Robb
Company Affiliation Christian & Barton, LLP
Term Feb 2018 to Dec 2019
Board CoChair
Board CoChair Ms. Cliona Mary Robb
Company Affiliation Christian & Barton, LLP
Term Jan 2016 to Dec 2017
Board of Directors
Board Members
Dr. Paula Allocca Bon Secours Richmond Community Hospital
Rev. Shay W. Auerbach S.J.Sacred Heart Catholic Church
Mr. Joseph Boisineau Retired/Department of Agriculture & Consumer Services
Mr. Gerald D. Brittle Global Access/Director
Mr. Damien Cabezas Horizon Behavioral Health
Mr. James J. DePasquale DePasquale Delph Gentilhomme Group
Randal J. Gatzke CPACherry, Bekaert & Holland, LLP
Patrick F. Heinen Esq.Spinella, Owings & Shaia, PC
Ms. Melanie L. Jorgensen Retired/Attorney
Ms. Mary Margaret Kastelberg Alpha Wealth Advisors
Ms. Tulinh Le St. Francis Medical Center
Ms. Lynnleigh Maloney Owens & Minor
Mr. Charles G. Marlowe Retired-ITT Industries
Ms. Kathleen M. McCauley Esq.Goodman, Allen & Filetti
Mr. Michael Metzger Capital One
Ms. Monica B. Molony Estate & Trust Planning & Administration
Joanne D. Nattrass MBA, BSN, RNCommonwealth Catholic Charities/ED
Cliona Mary Robb Esq.Christian & Barton, LLP
Ms. Susan Schneider Boylan Mortgage Services
Mr. Paul Sinclair Technology Solutions Group, LLC
Dr. Roberta A. Thayer-Smith Virginia Commonwealth University
Dr. David Whitehead Virginia Commonwealth University
Rev. Mr. Charles Williams Cathedral of the Sacred Heart
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 1
Caucasian 21
Hispanic/Latino 1
Native American/American Indian 0
Other 0 0
Board Demographics - Gender
Male 13
Female 11
Board Term Lengths 3
Board Term Limits 0
Board Meeting Attendance % 72
Written Board Selection Criteria? Yes
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100
Percentage Making In-Kind Contributions 100
Number of Full Board Meetings Annually 4
Risk Management Provisions
Accident and Injury Coverage
Automobile Insurance and Umbrella or Excess Insurance
Automobile Insurance
Directors and Officers Policy
Disability Insurance
Employee Dishonesty
General Property Coverage
Boiler and Machinery
Standing Committees
Board Development / Board Orientation
Advisory Board / Advisory Council
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Advisory Board Members
Mr. Stephen J. Benedetti Dynex Capital, Inc.
Mr. Carey Bliley Bliley Funeral Homes & Cremation Centr
Mr. John G. Dane Community Bankers' Bank
Mr. Richard Dash Retired/Quantum
Ms. Ellen Gortler Community Volunteer
Ms. Louise Hartz Community Volunteer
Mr. Scott Horchler SunTrust Bank
Ms. Mary Margaret Kastelberg Alpha Wealth Advisors
Ms. Kathleen Mortensen Sales and Marketing - Retired
Mr. J. Kevin Muldowney Hirschler Fleischer, PC
Ms. Christina F. Neiswander Riverside School
Mr. Samuel Patterson IIIRichmond City Council/East End 7th District
Mr. John Puccinelli Financial Accounting Services
Mr. Wayne M. Slough Virginia Commonwealth University
Ms. Christine N. Thomas BB&T
Ms. Lucia Anna Trigiani Mercer Trigiani LLP
Executive Director
Executive Director Joanne D. Nattrass MBA,BSN,RN
Experience Joanne D. Nattrass brings to CCC extensive professional knowledge and experience in the health care, nonprofit and human service industries. She is the former director of Virginia operations for the West Virginia Medical Institute and also served as chief operating officer of the Jewish Social Service Agency (JSSA).
Senior Staff
Ms. Mary T. Mills CFO
Ms. Anita Wallen Chief Operating Officer
Full Time Staff 129
Part Time Staff 37
Volunteers 246
Contractors 0
Retention Rate 96
Organization has a Fundraising Plan? Yes
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers 5
Date Strategic Plan Adopted Apr 2017
Management Succession Plan? Yes
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
CCC formally collaborates with the faith-based community, other non-profits, for-profit entities, local governments and numerous other stakeholders for the benefit of clients served.
Catholic Charities USA1923
United Way of Greater Richmond & Petersburg Partnership Agency1940
Combined Federal Campaign1990
Community Foundations of Virginia2004
External Assessments and Accreditations
Council on Accreditation for Children and Family Services - Accreditation2017
Zero:2016 Leadership Award-Jacob SnowHomeward's 2016 Best Practices Conference2016
Agency of the YearVirginia Association of Housing Counselors2015
Community Partner of the YearVirginia Commonwealth University School of Social Work2014
Special Commendation for Services to People Experiencing HomelessnessHomeward's 2014 Best Practices Conference2014

Adoption-Infants/children from US/Abroad can be adopted. CCC is licensed child placing agency, maintaining highest standards & committed to finding loving, permanent homes for children regardless of age/special needs. Families Together-Offers support & reunification services to families w/children in out-of-home placement or at risk of removal from home due to abuse/ neglect; services short term, intensive & family based w/goals to improve family functioning, child’s safety & increase well-being of child/family. Foster Care-Provides homes for children experiencing emotional, behavioral & social problems due to history of abuse/neglect. Refugee & Other Unaccompanied Minors-Provides foster care to refugee minors who fled home countries due to war/persecution due to race, religion or political affiliation. Services provided over 30 yrs-one of oldest & largest programs in US. Social workers & foster parents provide intensive support to help kids adjust to life. Treatment Foster Care-Serves children infancy to 21 yrs who require therapeutic environment w/professional case management, supervision & support. Many have been emotionally traumatized. Goal-provide emotionally safe environment. Promote permanency in placement giving stability to families & children. Pregnancy Counseling-Helps pregnant women make healthy decisions. Experienced staff understand challenges & support decision process. Community resources located to assist with medical care & expenses. Adoption planning available. Work w/both parents, separately/together.

Population Served Children and Youth (0 - 19 years)
Budget $6,200,000.00
Short Term Success

Treatment Foster Care offers a stable and nurturing environment for children who have been abused, neglected or do not have adults to provide adequate care for them. The program coordinates and provides a myriad of therapeutic services which promote health, safety and well-being of the children in care and supports the permanency goal of the youth. 246 children were served in foster care; over 600 assisted through pregnancy counseling.

Commonwealth Catholic Charities (CCC) has provided permanent adoption homes for 75 children in fiscal year 2013.
Long Term Success

Foster Care assists foster youth to become healthy and self sufficient young adults by promoting long term, supportive relationships and teaching the youth valuable skills that enable successful independent living in conjunction with attaining permanency for the foster youth.

Adoption - Commonwealth Catholic Charities (CCC) has been successful in recruiting permanent families for thousands of healthy and special needs children for 90 years.
Individual, Group & Family Counseling-CCC offers professional Counseling Services to individuals, children and families who are experiencing emotional difficulties and life transitions. Specialized, ongoing groups for domestic violence, anger management and peer support are available. School Counseling-CCC provides counseling to students and their families when faced with problems and issues that adversely affect the academic and personal potential of a student. Counselors host in-service activities and professional workshops to foster school success and customize services to fit the needs and available resources of the school. Intensive In-Home-Counseling, crisis intervention & support services offered to child/adolescent at risk of move to out-of-home placement or transition back to family from out of home placements. Based on belief that families can, through intervention, learn to nurture children, improve their functioning & gain support in community to enable family to remain safely together.   
Population Served Adults
Budget $762,000.00
Short Term Success

Clients are interviewed and assessed to determine the best services available to meet their needs. Clients are enrolled and participate in individual counseling, family counseling, support groups, or skill-building classes. Clients may also be referred to additional services as needed. Over 1,800 clients assisted through weekly counseling; CCC is guardian to 58 adults; 129 developmentally delayed individuals are cared for throughout the year; 51 seniors connect weekly with CCC.

Long Term Success

Clients who attend counseling with Commonwealth Catholic Charities demonstrate positive changes in attitudes, beliefs, and behaviors. Clients enrolled in classes list new knowledge and report effective use of techniques learned. Guardianship and DD Waiver clients are assisted to lead safe and healthy lives in settings of their choice while receiving an array of supportive services. Weekly contact with isolated seniors offers much needed social and personal enrichment.


Affordable Housing-Partner for affordable Richmond housing. Housing/Financial Counseling-Certified Counselors for foreclosure/eviction, home purchase/rental housing, budgeting/financial security. Financial Assistance-Prevent loss of housing/critical utility. Financial Education-Budget/planning workshops. Food Pantry-Food, clothing/baby items. Homeless Point of Entry-Starting point for homeless in Richmond to secure available beds/programs. Homeless Prevention-Resource for potentially homeless with Housing first approach combining long term case management/short term financial assistance. Rapid Rehousing-Moving homeless families out of shelter into permanent housing assisting to identify/apply/secure permanent housing/supportive services. Cold Weather Shelter-Partner w/Richmond for safe space for homeless single adults to escape cold during winter-Cold Weather Overflow & Cold Weather Day Warming sites.

Population Served Poor,Economically Disadvantaged,Indigent
Budget $2,699,000.00
Short Term Success

Financial assistance results in immediate prevention of loss of housing or prevention of loss of a critical utility such as electric, gas, or water. The program also provides emergency food for those in need. 13,426 people received food as frequently as monthly; 3,567 were assisted through Homeless Point of Entry; 657 received debt management services; 8,150 assisted with clothing and other essentials.

Long Term Success

Through our individual client appointments and our basic financial education classes the program educates clients and assists them with developing a plan to regain and maintain their financial stability.


Employment Services-Arranges employment for refugee adults paving way to self-sufficiency w/free orientation services to ease the hiring process and follow-up to enhance employee stability in the workplace. English Instruction-This volunteer-driven English as a Second Language (ESL) program provides refugees with accessible, free English instruction designed to help refugees secure jobs and become self sufficient within our communities. Refugee Resettlement-Welcomes refugees, empowering people escaping persecution to begin new lives with dignity through early self-sufficiency. CCC strives to help these newcomers as they transition into our society while also fostering a community climate of acceptance for persons of different cultures.

Population Served Immigrant, Newcomers, Refugees
Budget $2,405,000.00
Short Term Success

Commonwealth Catholic Charities (CCC) resettles refugees: setting up housing, providing orientation to life in the U.S., addressing health issues and securing jobs within six months. CCC prepares refugees and immigrants for self-sufficiency through English classes, school liaison services and community education. Over 5,200 hours of interpretation were provided in business, medical, legal and community settings. 3,650 people were assisted with green cards, citizenship and family reunification.

Long Term Success

This program expects to see the replication of the successes of the some 10,000 refugees it's welcomed to Richmond since 1975. With early help, refugees and immigrants have established businesses, graduated at the head of their classes and participate in civic life and obtained U.S. citizenship.


Developmental Disabilities-Provides oversight/coordination/monitoring of health care. Recipients receive coordination of services for prevention of placement in intermediate care facility. Immigration Services-Accredited bilingual staff offer immigration advice/assistance in completing immigration forms, provide assistance w/paperwork completion/ensure adherence to requirements/legal documents. Independence For Seniors-Services for adults 60+ experiencing loneliness to help isolated seniors linking to needed resources promoting healthy lifestyles/community interaction/support to caregivers, workshops on advance care planning. Interpreter Services-Quality foreign language interpreters/translators ensure limited English proficient individuals access to human & social services. Public & Private Guardianship-Services for cognitively impaired adults who need assistance consenting to personal & financial affairs. Ongoing care management & monitoring of services/available by phone 24/7.

Population Served Elderly and/or Disabled
Budget $1,484,000.00
Short Term Success CCC is a guardian to 58 adults; 129 developmentally delayed individuals are cared for throughout the year; 51 seniors connect weekly with CCC.
Long Term Success
Guardianship and DD Waiver clients are assisted to lead safe and healthy lives in settings of their choice while receiving an array of supportive services. Weekly contact with isolated seniors offers much needed social and personal enrichment.
Fiscal Year
Projected Revenue $13,609,344.00
Projected Expenses $13,603,344.00
Form 990s
IRS Letter of Exemption
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201620152014
Foundation and
Corporation Contributions
Government Contributions$6,445,114$6,212,488$0
Individual Contributions$682,302$829,517$2,049,552
Investment Income, Net of Losses$372,222($50,247)$317,788
Membership Dues------
Special Events$55,837$98,495$131,355
Revenue In-Kind$274,035$267,296$365,349
Expense Allocation
Fiscal Year201620152014
Program Expense$11,226,687$11,239,457$11,807,431
Administration Expense$1,319,132$1,133,010$1,114,109
Fundraising Expense$316,709$478,786$542,771
Payments to Affiliates------
Total Revenue/Total Expenses1.041.041.21
Program Expense/Total Expenses87%87%88%
Fundraising Expense/Contributed Revenue4%6%15%
Assets and Liabilities
Fiscal Year201620152014
Total Assets$12,385,150$12,320,206$12,223,781
Current Assets$3,418,169$3,434,091$2,694,135
Long-Term Liabilities$941,669$1,100,000--
Current Liabilities$997,699$1,230,106$2,690,393
Total Net Assets$10,445,782$9,990,100$9,533,388
Short Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities3.432.791.00
Long Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets8%9%0%
Capital Campaign
Currently in a Capital Campaign? No
Campaign Purpose

Capital Campaign Anticipated in Next 5 Years? No
State Charitable Solicitaions Permit
Solicitations Permit
Solicitations Permit 02/2018View
Organization Comments

*Audited financial statements represent the combined financial position of Commonwealth Catholic Charities and Commonwealth Human Services Foundation.

*IRS Form 990s represent the financial position of only Commonwealth Catholic Charities.