P.O. Box 25790
Richmond VA 23260-5790
Mission Statement
Why Statement - United by our compassion, we help our most vulnerable neighbors break the cycles of homelessness and addiction to reclaim their dignity.
Web and Social Media
Client shopping for needed items
Child in Family Focus Program being served dinner
CEO/Executive Director Mrs. Karen J Stanley
Board Chair Mrs. Dena Frith Moore
Board Chair Company Affiliation Community Volunteer
Contact Information
Address P.O. Box 25790
Richmond, VA 232605790
Telephone 804 358-0964 304
Fax 804 354-8220
History and Background
Year of Incorporation 1988
Financial Summary
Revenue vs Expense Bar Graph - All Years
Expense Breakdown Bar Chart - All Years
Projected Revenue $3,780,157.00
Projected Expenses $3,780,157.00
Why Statement - United by our compassion, we help our most vulnerable neighbors break the cycles of homelessness and addiction to reclaim their dignity.
Accomplishments in FY 2016 - 2017:
  1. Provided 12,469 nights of shelter to homeless families of which, 75% of the 55 families that left the program were successfully placed in appropriate housing by case managers.
  2. Provided 26,352 nights of shelter to 502 single adults of which, 38% of clients that left the program were successfully placed in appropriate housing by case managers.
  3. The CARITAS Furniture Bank provided essential household items and furniture to 892 households moving to permanent housing.
  4. The CARITAS Works 5-week intensive job-readiness program was completed by 94 clients of which, 87% secured employment.
  5. The Healing Place provided 62,397 nights of recovery shelter to 568 men.
Goals for FY 2017-18:
  1. At least 90% of homeless families that receive case management will be successfully placed in appropriate housing.
  2. At least 50% of single adults that receive case management will be successfully placed in appropriate housing.
  3. The CARITAS Furniture Bank will assist 900 households with furniture and essential household items.
  4. The CARITAS Works program will provide job-readiness and life skills training to 85 clients from CARITAS and other regional homeless services program.
  5. The Healing Place will provide residential recovery services to at least 600 unduplicated men.
CARITAS is in need of congregations willing to provide a week of shelter, meals and fellowship to the region's men, women and children experiencing homelessness.
The furniture bank needs donations of household essentials including kitchen tables, twin beds, dressers, kitchen items including pots and pans and dishes, and linens.
The CARITAS Works program needs volunteers to assist clients with resume writing, mock interviews and accessing employment opportunities.
The Healing Place relies on financial contributions to provide recovery services and shelter to clients with limited financial capacity. 
CARITAS’s main objective is to help break the cycles of homelessness and addiction so people can exit shelter and return to their families, their jobs, and their lives as productive citizens leading stable lives. CARITAS has evolved to its current form by filling the gaps in the homeless services system and achieving long-lasting results. Our goal is to prevent people from backsliding and returning to the shelter system because they lack the fundamental skills and resources they need to remain independent. 
In 1988 CARITAS was organized to respond to the tremendous unmet need for emergency shelter for homeless adults in the cold winter months. Today, CARITAS is the largest provider of homeless services in the metro Richmond area and has developed programs that meet the needs of people at each stage of their journey to self-sufficiency.
September 2008 CARITAS acquired Virginia’s only furniture bank and launched the CARITAS Furniture Bank with the goal of helping individuals and families transition from shelter to stability, thereby providing a level of prevention. Data demonstrate that people exiting shelter have a greater chance of remaining housed if they have basic furniture and essential items when they move into permanent housing. 
January 2011 CARITAS launched the Works program, an intensive five-week job-readiness and life skills program. It transforms clients from men with significant barriers to employment (addiction, spotty work history, and felony convictions) to men who are offered jobs from a number of companies. Before the Works program, men in recovery would often relapse because they could not find jobs and were unprepared to take the next step forward. This program gives clients the confidence they need to talk about their barriers and the skills they need to overcome their barriers and become quality employees. 
July 2012 The Healing Place became a program of CARITAS to take advantage of the full range of CARITAS’s programs, recognizing that one of the biggest causes of homelessness is addiction. The Healing Place opened its doors in 2005 and is a long-term residential recovery program for men living with active addiction. This program is offered at no cost to the client for men in the Richmond region and its positive outcomes rival that of expensive, private facilities.
Areas of Service
Areas Served
Metro Richmond
Primarily the City of Richmond and the counties of Henrico, Chesterfield and Hanover
Board Chair
Board Chair Mrs. Dena Frith Moore
Company Affiliation Community Volunteer
Term July 2016 to June 2018
Board of Directors
Board Members
Alexandra Bayler UR - Spider Management
Mr. Bill Biedenharn Community Volunteer
Ms. Cindy Birsinger Community Volunteer
Mrs. Susan Brown Davis Self-Employed
Matthew Bryant self-employed
Karen Buchanan U.S. Trust/Bank of America
Earl C. Cox The Martin Agency
Sheila Freeman Philip Morris, USA
Rev. Otis Hall Bon Air Baptist Church
Mr. A. Brooks Hock Williams Mullen
Ms. Carol Jones-Gilbert Richmond Redevelopment & Housing Authority
Ms. Alison Keller Capital One
Mr. Mark Kronenthal Roth Jackson
Reba Mendoza Williams Mullen
Dena Frith Moore Community Volunteer
Missy Ryan Community Volunteer
H. B. Thomson IIIThompson, Siegel & Walmsley, LLC
Mr. Richard Upton Upton Group
D. Eugene Webb Troutman Sanders, LLP
Jeffrey Wilt The Monument Group
Board Demographics - Ethnicity
African American/Black 3
Asian American/Pacific Islander 0
Caucasian 17
Hispanic/Latino 0
Native American/American Indian 0
Board Demographics - Gender
Male 10
Female 10
Board Term Lengths 2
Board Term Limits 3
Board Meeting Attendance % 77
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100
Number of Full Board Meetings Annually 6
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Executive Director
Executive Director Mrs. Karen J Stanley
Senior Staff
Mr. Alvin Jackson Program Director of The Healing Place
Mrs. Karen O'Brien Chief Operating Officer
Mrs. Clara Stokes Chief Development Officer
Full Time Staff 24
Part Time Staff 34
Volunteers 18000
Contractors 0
Retention Rate 90
Organization has a Fundraising Plan? Yes
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers 3
Date Strategic Plan Adopted June 2013
Management Succession Plan? Under Development
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes

CARITAS partners with 150 congregations that allow us to use their facilities to provide shelter and provide volunteers for shelter and other CARITAS programs. More than 90 organizations refer their clients to the CARITAS Furniture Bank and the Works program has several corporate partners that provide volunteers and clothing. The Healing Place collaborates with The Daily Planet to provide primary and behavioral healthcare to men in the recovery program.

Success Award for Quality and Accountability in the Homeless Services SystemHomeward2004
Top 20 Non-profit or CharityRichmond Magazine2007
Neighborhood Builder AwardBank of America2009
Innovation in Homeless ServicesHomeward2009
Outstanding Women of the YearYWCA2010
Creative Collaborator of the YearBetter Housing Coalition2010
Richmond History MakerThe Valentine Richmond History Center2014
Top Work PlacesGreater Richmond SHRM2016
Service Enterprise CertifiedPoints of Light/HandsOn Greater Richmond2016
Top Work PlacesGreater Richmond SHRM2017

Through partnerships with area congregations, CARITAS provides emergency shelter for men, women and families experiencing a housing crisis. CARITAS is the primary shelter provider in the region and represents 90% of the shelter beds available for unaccompanied women. Three host congregations operate simultaneously, providing separate sites for the men, women, and families. Each congregation welcomes 32 guests at a time for one week a year to receive shelter, a hot evening meal, breakfast the next morning, a bag lunch to take with them, opportunities for showers and laundry, and time for fellowship and hospitality. Case management is provided for all CARITAS clients. CARITAS requires all children to be enrolled in school within 24 hours of entry into the program and provides, when possible, transportation so that children can remain in the school they were attending before their family’s housing crisis.

Budget $406,817.00
The CARITAS Furniture Bank is the only furniture bank in central Virginia. Through partnerships with 90 referral organizations, the CARITAS Furniture Bank provides furniture and essential household items to single adults and families, at minimal cost to the client, when they move from shelter to permanent housing.  Items that are always in demand are twin mattresses and box springs, kitchen tables, dressers, sofas, pots, pans and other kitchen cooking utensils.  
Budget $249,136.00
Description CARITAS Works is an intensive 5-week job readiness program that includes a skills/education assessment and classes on resume writing, interview skills, team work, computer skills, customer service skills, appropriate attire, improving self-esteem, personal budgeting and job search techniques. Staff meet one-on-one with each client to assist with individual barriers such as legal issues, restoration of rights and driving records. After completing this five-week course, clients are assisted with obtaining employment. Approximately 80% of clients that completed the program obtain employment and usually within 40 days of program completion.
Budget $187,058.00
Description The Healing Place operates an Overnight Shelter, a Sobering Up Center and a Residential Recovery Program. The Overnight Shelter serves men still under the influence of drugs or alcohol and functions as a form of outreach so that the active alcoholic or addict has the opportunity to learn about the Recovery Program. The Sobering Up Center is licensed through the Department of Behavioral Health and Developmental Services. It offers a safe and secure place to sober up from alcohol and other drugs. The Residential Recovery Program lasts 9–14 months where clients work closely with staff to complete the Recovery Dynamics curriculum, which is based on the 12-Step program of Alcoholics Anonymous. Clients participate in a unique social model that relies on self-governance to achieve individual change.
Budget $1,056,984.00
Fiscal Year
Projected Revenue $3,780,157.00
Projected Expenses $3,780,157.00
Endowment Value $535,692.00
Spending Policy N/A
Form 990s
IRS Letter of Exemption
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201620152014
Foundation and
Corporation Contributions
Government Contributions$801,290$881,605$861,984
Individual Contributions$1,754,813$1,246,884$1,237,889
Investment Income, Net of Losses($29,230)$58,131$51,648
Membership Dues------
Special Events$94,537$135,179$103,439
Revenue In-Kind$812,876$954,791$723,014
Expense Allocation
Fiscal Year201620152014
Program Expense$3,825,471$3,930,820$3,616,985
Administration Expense$287,858$324,312$278,471
Fundraising Expense$302,559$242,894$219,681
Payments to Affiliates------
Total Revenue/Total Expenses1.131.161.05
Program Expense/Total Expenses87%87%88%
Fundraising Expense/Contributed Revenue8%7%7%
Assets and Liabilities
Fiscal Year201620152014
Total Assets$5,494,525$4,993,117$4,554,786
Current Assets$1,785,783$1,195,735$856,911
Long-Term Liabilities$204,281$310,377$578,449
Current Liabilities$245,163$218,306$211,616
Total Net Assets$5,045,081$4,464,434$3,764,721
Short Term Solvency
Fiscal Year201620152014
Current Ratio: Current Assets/Current Liabilities7.285.484.05
Long Term Solvency
Fiscal Year201620152014
Long-Term Liabilities/Total Assets4%6%13%
Capital Campaign
Currently in a Capital Campaign? Yes
Campaign Purpose The purpose of this Campaign is to raise funds for the purchase and renovation of an existing building located in south Richmond. Once completed, we can consolidate under one roof our existing programs and we can open The Healing Place for Women.
Goal $12,000,000.00
Dates Dec 2016 to June 2018
Amount Raised To Date $10,000,000.00
Foundation Comments
  • Financial information provided from audited financial statements.
  • Audited financial statements and IRS 990s prepared by Harris, Hardy & Johnstone, P.C.
  • CARITAS merged with The Healing Place, effective July 1, 2012.