FREQUENTLY ASKED QUESTIONS FOR NONPROFITS

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Background

What is GiveRichmond?

GiveRichmond provides access to in-depth information about area nonprofits, including financial, governance and programmatic details. Powered by GuideStar, and supported by The Community Foundation staff, the database is the largest collection of Richmond area nonprofits available.

This powerful philanthropic tool is a resource for nonprofits, donors, funders or anyone interested in the essential services provided by our vibrant nonprofit community. Through this site, visitors will be able to access information and make credit card contributions to local nonprofit organizations. All services are completely free to the public and to participating nonprofits.

What is GuideStar?

GuideStar’s mission is to revolutionize philanthropy and nonprofit practice by providing information that advances transparency, enables users to make better decisions and encourages charitable giving.

GuideStar connects people and organizations with information on the programs and finances of more than 1.8 million IRS-recognized nonprofits. They serve a wide audience including individual donors, nonprofit leaders, grantmakers, government officials, academic researchers and the media.

GuideStar’s clients include Network for Good, the Fidelity Charitable Gift Fund and the Vanguard Charitable Endowment Fund. See a full list of GuideStar clients here.

Is data entered on GiveRichmond shared with Guidestar?

Data is transferred from the GiveRichmond portrait to the GuideStar portrait on a quarterly basis. Learn more about the data transfer here.


Why does The Community Foundation support GiveRichmond?

The goals of GiveRichmond as a platform are in line with the mission of The Community Foundation Serving Richmond and Central Virginia to serve and inspire people to build philanthropy for our region and engage in our community. In addition, our core values include the opportunity to work with others to develop and share community knowledge and to achieve greater transparency. That is the central role of GiveRichmond in the community.

By sharing knowledge through GiveRichmond, we hope to inspire confidence in donors, strengthen nonprofit organizations and increase the awareness of local philanthropic opportunities.

Does The Community Foundation endorse organizations?

GiveRichmond is not a charity evaluator or a watchdog. We collect, organize, and present information about local nonprofits while remaining neutral.

 



Portraits


Does The Community Foundation guarantee the accuracy of data?

The narrative information in each profile is voluntarily provided by the nonprofit. GiveRichmond does not guarantee the accuracy of any such data, make any representations or warranties with regard to nonprofits in the database, or verify they are in compliance with all state and federal requirements. However, we will seek to include the most accurate data available through document verification and a due diligence process.

Why are some nonprofits not included?

GiveRichmond contains portraits of 501(c)(3) public charities in Virginia, with primary emphasis in Central Virginia. The database does not contain portraits for religious organizations operating for religious purposes (i.e. churches, synagogues, mosques). If your favorite organization is missing, we welcome the opportunity to assist them in creating a portrait. Get started here.

Can I print an organizational portrait?

Yes, while logged into the portrait, click on “Preview” and then “View Printable Portrait”. This will create a pdf version of the portrait that can be saved, shared or printed.

Why are fields that I cannot edit on the portrait?

Some fields are strictly Foundation edits. These include, EIN, IRS ruling year and incorporation year. It is also the Foundation’s responsibility to delete any documents off of the portrait. Contact the GiveRichmond coordinator, Phil Giaramita, pgiaramita@tcfrichmond.org or 804-330-7400 ext. 121, for assistance in changing these fields or documents.

How do I submit changes so that they can be published by The Community Foundation?

Click on “Send to Foundation” to submit any changes to your portrait, so they may be reviewed and posted by Foundation staff.

 



Donations


How are gifts made through GiveRichmond processed?

All donations through the site are donations to The Community Foundation Serving Richmond and Central Virginia and will be acknowledged by the Foundation. The gift will be awarded as a grant from The Community Founation to the organization chosen by the donor. All credit card gifts through GiveRichmond are processed by Kimbia.

What fees are associated with donations made through GiveRichmond?

Fees associated with GiveRichmond are assessed by third-party vendors only, as listed below. The Community Foundation supports GiveRichmond as a service to the community and does not assess any fees.

2.75% + $0.57 of each gift is assessed for credit card processing fees charged by Sage Payment Solutions.

$1.49 per transaction covers fees to online donation software provider Kimbia.

How long does it take to receive donations?

Gifts made by donors through an agency’s GiveRichmond portrait are reflected in monthly donation reports available on each organization's Nonprofit Homepage. The donation report will list the donor’s contact information, unless they request to be anonymous. Checks, once approved, are mailed to agencies on a monthly basis.

Are gifts made through GiveRichmond tax deductible?

Donations through GiveRichmond must be 100% tax deductible. GiveRichmond cannot be used to sell tickets, products, services or any items where the donor receives a market value.

 

 

 

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