Area Congregations Together in Service
1 N. 5th Street
Suite 400
Richmond VA 23219
Mission Statement

To provide funds, support, and other resources to our neighbors in financial crisis, enabling them to live sustainable, self-sufficient and dignified lives.

Web and Social Media
CEO/Executive Director Mr. William H. Poarch
Board Chair Mr. Frosty Owen
Board Chair Company Affiliation Hunton & Williams
Contact Information
Address 1 N. 5th Street
Suite 400
Richmond, VA 23219
Telephone 804 644-2401
Fax 804 644-2405
History and Background
Year of Incorporation 2011
Financial Summary
Revenue vs Expense Bar Graph - All Years
Expense Breakdown Bar Chart - All Years
Projected Revenue $485,000.00
Projected Expenses $479,810.00

To provide funds, support, and other resources to our neighbors in financial crisis, enabling them to live sustainable, self-sufficient and dignified lives.

This past fiscal year's accomplishments included:
  1. ACTS assisted 887 households in its fiscal year ending June 30, 2015.  335 households including 773 individuals (309 of those were under the age of 18) were financially assisted and ACTS expended $196,000 in direct assistance and case management.  An additional 295 households were offered other resources to more appropriately fit their individual needs and circumstances through other agencies in the area.
  2. Of the 335 households financially assisted in fiscal year ending June 30, 2014, only five sought shelter after receiving funds as of December 2013.
  3. Worked with its fourth VCU School of Social Work MSW intern.
  4. ACTS maintained its congregational base while adding new supporting partners.
This year's goals:
  1. To continue offering more clients assistance as the number of referrals continues to rise exponentially.
  2. Expand fundraising to reach more individuals and businesses.
  3. Expand  board with new members from the community at large
  4. Recruit new congregations into our partnership (10-20 congregations)
1. Finding engaged board members from the community at large.
2. Donations of paper products, toiletries, bus tickets, etc that are expensive, which many of our clients are not able to purchase.
3. Volunteers to perform outreach to other potential partner congregations.
4. Volunteers to do such things as website update, social media and brochure updates.
In 2003 faith leaders of five congregations-First Baptist, Second Presbyterian, Grace and Holy Trinity Episcopal, St. James's' Episcopal, and St. John's Episcopal- formed an ACTS Advisory Board.
The program sought to combine, streamline, and coordinate prevention services among congregations for those persons who were just one step away from homelessness and who often showed up on congregations' doorsteps seeking help.  This board would share both information and financial resources as a better way to assist the families coming to these congregations for help. It soon became clear to the core group that pooling resources among congregations was the best way for meeting the needs of those who sought help at these core churches as well as for congregations throughout the greater Richmond community. The Advisory Board decided it was time to respond on a grander scale. In 2005, ACTS identified and visited a model prevention ministry in Charlotte, NC, known as Crisis Assistance Ministry (CAM). CAM was founded in 1974 by a small group of churches also and has grown to be the largest homeless prevention agency in the Charlotte metro area. CAM has since developed into a collaborative effort. In 2010 they expended 17.2 million dollars to prevent homelessness. ACTS' representatives returned to Richmond inspired with the vision of creating an organization with one central location for assisting families in crisis and supported by the greater Richmond faith community. In 2006, ACTS entered into an agreement with William Byrd Community House (WBCH) as a service partner. WBCH housed the ACTS offices, helped provide professional case management services to clients and served as a fiscal agent for ACTS. In May 2009 ACTS moved its offices to West Broad Street in order to grow and entered into an agreement with Virginia Supportive Housing (VSH) to be its fiscal agent. In September 2011 ACTS received its non profit status. ACTS began receiving clients in August of 2006. It has steadily grown and is now supported by over 50 interfaith partners as well as community and corporate foundations. Since opening its pilot program in August 2006, ACTS has served over 3,000 people dispersing over 1.2 million dollars in financial assistance as well as case management support services. This service has kept most of these individuals and families (nearly half of them children) from falling into the destructive and devastating cycle of homelessness.
CEO Statement
I was pleased to be appointed as the first Executive Director of ACTS in May 2011. I have been aware of ACTS for over five years and the impact it has on the Greater Richmond Community. ACTS is the only agency in the Richmond Area whose sole focus and goal is to prevent homelessness.  ACTS currently has40 inter-faith congregations partnering with us to help solve the issue of persons going door to door, church to church seeking help with rent, mortgages and utilities.  ACTS provides a central site where congregations can refer families and know they will receive both a pragmatic and compassionate response to their needs. Prevention to homelessness has been proven to be the most cost-effective, consistent and compassionate manner approach.
I have always thought "There but by the grace of God, go I."
ACTS and Prevention are the answer to the problem of homelessness offering the most cost effective, consistent and compassionate approach dealing with desperate people in desperate times.
Areas of Service
Areas Served
In a specific U.S. city, cities, state(s) and/or region.
Metro Richmond

Residents of Richmond City, the Town of Ashland and surrounding counties of Henrico, Chesterfield and Hanover are all eligible for assistance.

Board Chair
Board Chair Mr. Frosty Owen
Company Affiliation Hunton & Williams
Term July 2017 to June 2018
Board of Directors
Board Members
Ms. Julie Bondy Call Bon Secours Richmond Health System
Mr. Ronald M. Garstka Dominion Resources Services, Inc
Rev. Carmen Germino St. Jame's Episcopal Church
Ms. Amy Hansen Captial One
Mrs. Beth Holthaus St. Andrew's School
Ms. Ellen Long Long Taylor Properties
Mr. Rob Mast Hunton & Williams
Mr. Anthony (Tony) Mattera Wells Fargo
Ms. Candace Mraz SPARC
Mr. Frosty Owen Hunton and Williams
Mr. Neil Talegaonkar Esq.ThompsonMcMullan
Ms. Yolonda Thompson Community Volunteer
Mr. Ted Ukrop Lift Caregiving
Board Demographics - Ethnicity
African American/Black 1
Asian American/Pacific Islander 1
Caucasian 10
Hispanic/Latino 0
Native American/American Indian 0
Other 0 1
Board Demographics - Gender
Male 6
Female 7
Unspecified 0
Board Term Lengths 3
Board Term Limits 2
Written Board Selection Criteria? Under Development
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100
Number of Full Board Meetings Annually 10
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Executive Director
Executive Director Mr. William H. Poarch
  • 15+ years of Board and Volunteer Experience
  • 6 years of  Executive Director experience work in non-profit
  • 2 years of Social Service experience
  • 14 years of staff and project supervision, budget management and effective team building
  • Graduate of the E. Claiborne Robins School of Business at the University of Richmond
Senior Staff
Ms. Hana Yun MSWProgram Manager
Full Time Staff 2
Part Time Staff 2
Volunteers 70
Contractors 0
Retention Rate 100
Organization has a Fundraising Plan? Under Development
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers N/A
Date Strategic Plan Adopted Jan 2007
Management Succession Plan? Under Development
Organization Policy and Procedures Under Development
Nondiscrimination Policy Under Development
Whistleblower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
Description ACTS meets the needs of qualified clients by providing payments for rents, mortgages, utilities, and other emergency payments that may negatively impact housing stability. We are a central location where staff and trained volunteers work together to help low income, hardworking people who are seeking emergency assistance. ACTS’ financial assistance and case management support services are critical for early intervention, which is all that often separates many families from homelessness. ACTS’ assistance is comprehensive in that we can routinely provide a level of monetary help that will solve the temporary need. Our goal is to help the family overcome their crisis situation completely rather than just offer a partial or “band aid” solution. Through ACTS, we want Greater Richmond’s low income families and individuals to understand that they can live securely knowing that a financial crisis will not cost them their home.
CEO/ED/Board Comments
In this economy, ACTS sees a greater need than ever. Unfortunately, monetary resources require us to close referrals mid-month. People in our community who have never asked or needed financial assistance in their lives are coming to ACTS in desperation. Governmental assistance continues but has not increased enough to meet the need.
Fiscal Year
Projected Revenue $485,000.00
Projected Expenses $479,810.00
Spending Policy N/A
Form 990s
IRS Letter of Exemption
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201720162015
Foundation and
Corporation Contributions
Government Contributions$0$0$0
Individual Contributions$241,023$213,705$154,013
Investment Income, Net of Losses$541$270$263
Membership Dues------
Special Events$37,177$39,785$41,980
Revenue In-Kind$26,213$30,215$25,925
Expense Allocation
Fiscal Year201720162015
Program Expense$263,896$252,805$275,521
Administration Expense$64,569$57,746$55,814
Fundraising Expense$44,745$35,042$30,380
Payments to Affiliates------
Total Revenue/Total Expenses1.191.160.84
Program Expense/Total Expenses71%73%76%
Fundraising Expense/Contributed Revenue11%10%11%
Assets and Liabilities
Fiscal Year201720162015
Total Assets$232,577$160,154$105,956
Current Assets$213,132$160,154$105,956
Long-Term Liabilities$0$0$0
Current Liabilities$0$0$0
Total Net Assets$232,577$160,154$105,956
Short Term Solvency
Fiscal Year201720162015
Current Ratio: Current Assets/Current Liabilities------
Long Term Solvency
Fiscal Year201720162015
Long-Term Liabilities/Total Assets0%0%0%
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? Yes
State Charitable Solicitaions Permit
Solicitations Permit
Solicitations Permit 11/2017View
Solicitations Permit 11/2018View
Organization Comments
ACTS received its own 501c3 status in September 2011.  Prior to that, the fiscal agent for ACTS was Virginia Supportive Housing (VSH).  
Foundation Comments
  • Financial information before 2012 was provided from line items in audited financial statements for Virginia Supportive Housing, ACTS' previous fiscal agent.
  • ACTS received their own 501c3 designation in September 2011.