Hospital Hospitality House of Richmond, Inc.
612 E. Marshall Street
Richmond VA 23219
Contact Information
Address 612 E. Marshall Street
Richmond, VA 23219
Telephone (804) 828-6901
Fax 804 828-6913
E-mail info@hhhrichmond.org
Mission
Mission Statement To be the premier Richmond area provider of lodging and non-medical services to promote the healing process in a caring, emotionally supportive, home-like environment. Referred families are served with dignity and integrity and without regard to financial resources.
Leadership
CEO/Executive Director Ms. Stacy Brinkley
Board Chair Ms. Vickie Snead
Board Chair Company Affiliation Community Volunteer
History and Background
Year of Incorporation 1984
Former Names
NameYear
MCV-VCU Hospital Hospitality House, Inc.1983
Financial Summary
 
 
Projected Revenue $2,253,325.00
Projected Expenses $2,252,650.00
Additional Documents
Annual Report2013View
Solicitations Permit ExemptionView
Statements
Mission To be the premier Richmond area provider of lodging and non-medical services to promote the healing process in a caring, emotionally supportive, home-like environment. Referred families are served with dignity and integrity and without regard to financial resources.
Background
History: The Hospital Hospitality House was started in 1984 by the MCV Auxiliary. Members of the Auxiliary witnessed families and caregivers of patients sleeping in the hallways of the hospital and realized there was an urgent need for [affordable] lodging. The House was originally located in the 28-bed Zeigler House on Marshall Street, but it became rapidly apparent that a larger facility was necessary. In 1993 the Hospital Hospitality House purchased a former commercial hotel property at 7th and Marshall Streets and renovated it over several years. Hospital Hospitality House became a private, non-profit entity in 1996, and with over 100 guest rooms is now the largest hospitality house in the United States that operates on a donations-only basis.
 
Overall Description: The Hospital Hospitality House is a private, non-profit 501(c)(3) organization that provides lodging and non-medical support services to patients and families receiving medical care and specialized treatment at Richmond area hospitals.

The House features:

  • 112 private rooms with baths
  • Dedicated transplant floor
  • Dedicated pediatric floor
  • Fully stocked kitchens and family dining room
  • Library
  • Chapel
  • Exercise Room
  • TV lounges
  • 24-hour laundry room

Funds are raised through individual, corporate and civic contributions, fundraising events, and guest fees (a $15 per person per night voluntary donation is suggested, but no one is turned away regardless of their financial situation). It's through the generous support of the community that the Hospital Hospitality House is able to fulfill its mission, serving as a home to those in medical crisis and perhaps most importantly, providing a sense of family.

Impact
-During the past year:
   -Averaged 150 guests per night
   -Served more than 7,000 guests
   -Logged more than 10,000 volunteer hours
 
-Since our inception :
   -Served nearly 140,000 guests
Needs
-Contributions for general operating/annual fund, endowment, and capital needs.
-Pantry items - milk, eggs, margarine, butter, ready-to-eat meals, cooking oil, fresh fruit, coffee, tea bags, cereals, crackers, and snacks
-Bed & bath items - white full and queen-size bed sheets and pillow cases, white towels/washcloths
Areas of Service
Areas Served
Area
Throughout the United States
Internationally

The majority of guests come from Virginia, however the House has had guests from all 50 states and 31 foreign countries.

Board Chair
Board Chair Ms. Vickie Snead
Company Affiliation Community Volunteer
Term July 2012 to June 2014
Email info@hhhrichmond.org
Board of Directors
Board Members
NameAffiliation
Mr. Wyatt Beazley IVWilliams-Mullen
Ms. Karen Emroch Community Volunteer
Ms. Betty Sue LePage H&H Grandis Properties
Mr. Richard November Rich Mar Corporation
Ms. Leslie Stack LKS Enterprises
Ms. Brooke Taylor Community Volunteer
Ms. JoAnn Burton MCVH Auxiliary
Mr. Earl Ferguson Artcraft Management
Mr. Marcos Irigaray MCV-VCUHS
Ms. Marsha Ginther Community Volunteer
Mr. Mark Herndon Buckheads
Mr. John Lewis Morgan Stanley
Ms. Linda Georgiadis LeClair Ryan
Ms. Kelli Meadows Meadows Urquart Acree & Cook LLP
Ms. Jennifer Pitts Capital One
Ms. Marianne Radcliff Kemper Consulting
Ms. Kate Van Sumeren Community Volunteer
Ms. Melissa Ball Ball Office Products
Ms. Lynn Green Davis & Green Electrical
Ms. Beth McClelland BB&T
Mr. Brett Mutnick ColonialWebb
Mr. Nicholas Pace Community Volunteer
Mr. Jamie Sutton Community Volunteer
Mr. John Syer Anthem Blue Cross & Blue Shield
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 0
Caucasian 25
Hispanic/Latino 0
Native American/American Indian 0
Board Demographics - Gender
Male 10
Female 15
Unspecified 0
Governance
Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 75
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100
Percentage Making In-Kind Contributions 0
Number of Full Board Meetings Annually 6
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Endowment
Executive
Finance
Marketing
Nominating
Strategic Planning / Strategic Direction
Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala)
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Executive Director
Executive Director Ms. Stacy Brinkley
Senior Staff
NameTitle
Ms. Shawn Walker CFO
Ms. Beverly Bean Development Director
Mr. Glenn Gornto Operations Manager
Ms. Zita Lee Office Manager
Staff
Full Time Staff 21
Part Time Staff 9
Volunteers 101
Contractors 0
Retention Rate 100
Plans
Organization has a Fundraising Plan? Yes
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers 5
Date Strategic Plan Adopted Dec 2007
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
Collaborations
HHH partners with the World Pediatric Project (formerly International Hospital for Children) and the Rotary Club of South Richmond to provide lodging for children from other countries who have arrived here for critical surgeries.
 
Additionally, local and national companies, civic, and church groups provide dinners and host activities for our guests on an almost daily basis. These groups include: Abundant Praise Christian Fellowship, BB&T, CarMax, Church of Christ at Three Chopt Road, Church of Our Savior, Circle K, Gilbane Building Company, Junior League of Richmond, NAWIC, Spotts Fain, and many others!
Awards
Awards
Award/RecognitionOrganizationYear
Top 20 Richmond CharitiesRichmond Magazine2007
Most Creative Charitable EventsVirginia Living Magazine2012
Programs
Description Provides lodging to families who come to Richmond for specialized medical care. Families stay for a suggested donation of only $15/person/night. No one is turned away due to financial circumstances.
Budget $1,483,599.00
Short Term Success
Long Term Success Serves over 7,000 people each year with over 150 guests staying at the House each night. Since 1984, the House has served over 118,000 patients and their caregivers.
Description Our Family Assistance Program supports families who are unable to make the suggested donation of $15 per day. Generally over 40% of our guests cannot even afford this minimal amount. Without the Family Assistance Program at HHH these patients would not be able to receive the medical care they need. Donations from community corporations, foundations, groups and individuals make it possible for the Hospital Hospitality House to provide lodging services for all guests in need regardless of their financial circumstances.
Budget $1,483,599.00
Short Term Success
Long Term Success
Fiscal Year
Fiscal Year 2014
Projected Revenue $2,253,325.00
Projected Expenses $2,252,650.00
Endowment Value $2,551,398.00
Spending Policy Income plus capital appreciation
Percentage (if selected) 0
Form 990s
IRS Letter of Exemption
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201320122011
Foundation and
Corporation Contributions
------
Government Contributions$0$0$0
Federal------
State------
Local------
Unspecified------
Individual Contributions$1,104,015$905,040$725,722
------
$850,792$845,423$796,484
Investment Income, Net of Losses$107,546$26,879$990,679
Membership Dues------
Special Events($42,157)$444,358$392,102
Revenue In-Kind------
Other$6,132$6,059$6,221
Expense Allocation
Fiscal Year201320122011
Program Expense$1,688,735$1,679,566$1,580,889
Administration Expense$233,765$191,833$197,191
Fundraising Expense$95,748$318,575$281,627
Payments to Affiliates------
Total Revenue/Total Expenses1.001.021.41
Program Expense/Total Expenses84%77%77%
Fundraising Expense/Contributed Revenue9%24%25%
Assets and Liabilities
Fiscal Year201320122011
Total Assets$10,195,275$9,224,325$9,198,816
Current Assets$980,604$733,127$562,746
Long-Term Liabilities------
Current Liabilities$672,654$164,741$165,952
Total Net Assets$9,522,621$9,059,584$9,032,864
Short Term Solvency
Fiscal Year201320122011
Current Ratio: Current Assets/Current Liabilities1.464.453.39
Long Term Solvency
Fiscal Year201320122011
Long-Term Liabilities/Total Assets0%0%0%
Top Funding Sources
Fiscal Year201320122011
Top Funding Source & Dollar Amount -- -- --
Second Highest Funding Source & Dollar Amount -- -- --
Third Highest Funding Source & Dollar Amount -- -- --
Capital Campaign
Currently in a Capital Campaign? No
Goal $0.00
Capital Campaign Anticipated in Next 5 Years? Yes
Comments
Organization Comments
For additional financial information, please contact Hospital Hospitality House Chief Financial Officer Shawn Walker at 804-828-6901 x101.
Foundation Comments
  • Financial information provided from audited financial statements.
  • Audited financial statements and IRS 990s preparead by Keiter, Stephens, Hurst, Gary & Shreaves.
  • Revenue from "Individuals" also includes corporate and foundation support.
  • Audited financial statements represent the consolidated financial position of Hospital Hospitality House and its subsidiary, the 7th and Marshall Corporation.
  • IRS 990s represent solely the financial position of Hospital Hospitality House.