The Doorways
612 E. Marshall Street
Richmond VA 23219
Mission Statement HHH provides lodging and support for patients and their loved ones who need to be close to the hospital in Richmond but not far from the feeling of home.
CEO/Executive Director Ms. Stacy Brinkley
Board Chair Mr. Wyatt Beazley IV
Board Chair Company Affiliation Williams Mullen
Contact Information
Address 612 E. Marshall Street
Richmond, VA 23219
Telephone 804 828-6901
Fax 804 828-6913
History and Background
Year of Incorporation 1984
Former Names
MCV-VCU Hospital Hospitality House, Inc.1983
Financial Summary
Projected Revenue $2,142,670.00
Projected Expenses $2,140,420.00
Additional Documents
Summer Newsletter2014View
Annual Report2014View
Mission HHH provides lodging and support for patients and their loved ones who need to be close to the hospital in Richmond but not far from the feeling of home.
-During the past year:
   -Averaged 150 guests per night
   -Served more than 7,000 guests
   -Logged more than 10,000 volunteer hours
-Since our inception :
   -Served nearly 140,000 guests
-Contributions for general operating/annual fund, endowment, and capital needs.
-Pantry items - milk, eggs, margarine, butter, ready-to-eat meals, cooking oil, fresh fruit, coffee, tea bags, cereals, crackers, and snacks
-Bed & bath items - white full and queen-size bed sheets and pillow cases, white towels/washcloths
History: The Hospital Hospitality House was started in 1984 by the MCV Auxiliary. Members of the Auxiliary witnessed families and caregivers of patients sleeping in the hallways of the hospital and realized there was an urgent need for [affordable] lodging. The House was originally located in the 28-bed Zeigler House on Marshall Street, but it became rapidly apparent that a larger facility was necessary. In 1993 the Hospital Hospitality House purchased a former commercial hotel property at 7th and Marshall Streets and renovated it over several years. Hospital Hospitality House became a private, non-profit entity in 1996, and with over 100 guest rooms is now the largest hospitality house in the United States that operates on a donations-only basis.
Overall Description: The Hospital Hospitality House is a private, non-profit 501(c)(3) organization that provides lodging and non-medical support services to patients and families receiving medical care and specialized treatment at Richmond area hospitals.

The House features:

  • 112 private rooms with baths
  • Dedicated transplant floor
  • Dedicated pediatric floor
  • Fully stocked kitchens and family dining room
  • Library
  • Chapel
  • Exercise Room
  • TV lounges
  • 24-hour laundry room

Funds are raised through individual, corporate and civic contributions, fundraising events, and guest fees (a $15 per person per night voluntary donation is suggested, but no one is turned away regardless of their financial situation). It's through the generous support of the community that the Hospital Hospitality House is able to fulfill its mission, serving as a home to those in medical crisis and perhaps most importantly, providing a sense of family.

Areas of Service
Areas Served
Throughout the United States

The majority of guests come from Virginia, however the House has had guests from all 50 states and 31 foreign countries.

Board Chair
Board Chair Mr. Wyatt Beazley IV
Company Affiliation Williams Mullen
Term July 2014 to June 2016
Board of Directors
Board Members
Ms. Melissa Ball Ball Office Products
Ms. JoAnn Burton MCVH Auxiliary
Ms. Maureen J. Denlea Maureen Massey & Co., LC
Ms. Karen Emroch Community Volunteer
Mr. Earl Ferguson Artcraft Management
Ms. Linda Georgiadis LeClair Ryan
Ms. Marsha Ginther Community Volunteer
Ms. Lynn Green Davis & Green Electrical
Mr. Mark Herndon Buckheads
Mr. Marcos Irigaray MCV-VCUHS
Ms. Betty Sue LePage H&H Grandis Properties
Mr. John Lewis Morgan Stanley
Ms. Beth McClelland BB&T
Ms. Kelli Meadows Meadows Urquart Acree & Cook LLP
Mr. Brett Mutnick ColonialWebb
Mr. Richard November Rich Mar Corporation
Mr. Nicholas Pace Community Volunteer
Ms. Jennifer Pitts Capital One
Ms. Cathy Plotkin Community Volunteer
Ms. Marianne Radcliff Kemper Consulting
Ms. Vickie Snead Community Volunteer
Ms. Leslie Stack LKS Enterprises
Mr. Jamie Sutton Community Volunteer
Mr. John Syer Anthem Blue Cross & Blue Shield
Ms. Brooke Taylor Community Volunteer
Ms. Kate Van Sumeren Community Volunteer
Ms. Wanda Yu McKesson Medical-Surgical Margin Optimization
Board Demographics - Ethnicity
African American/Black 0
Asian American/Pacific Islander 1
Caucasian 27
Hispanic/Latino 0
Native American/American Indian 0
Board Demographics - Gender
Male 10
Female 18
Board Term Lengths 3
Board Term Limits 2
Board Meeting Attendance % 75
Written Conflict of Interest Policy? Yes
Percentage Making Monetary Contributions 100
Number of Full Board Meetings Annually 7
Standing Committees
Development / Fund Development / Fund Raising / Grant Writing / Major Gifts
Strategic Planning / Strategic Direction
Special Events (Golf Tournament, Walk / Run, Silent Auction, Dinner / Gala)
Other Boards
The tables below contain information about other groups that advise this nonprofit on operations and projects.
Executive Director
Executive Director Ms. Stacy Brinkley
Senior Staff
Ms. Beverly Bean Development Director
Mr. Glenn Gornto Operations Manager
Ms. Zita Lee Office Manager
Ms. Shawn Walker CFO
Full Time Staff 21
Part Time Staff 9
Volunteers 101
Retention Rate 100
Organization has a Fundraising Plan? Yes
Organization has a Strategic Plan? Yes
Years Strategic Plan Considers 5
Date Strategic Plan Adopted Dec 2007
Organization Policy and Procedures Yes
Nondiscrimination Policy Yes
Whistleblower Policy Yes
Document Destruction Policy Yes
Directors and Officers Insurance Policy Yes
HHH partners with the World Pediatric Project (formerly International Hospital for Children) and the Rotary Club of South Richmond to provide lodging for children from other countries who have arrived here for critical surgeries.
Additionally, local and national companies, civic, and church groups provide dinners and host activities for our guests on an almost daily basis. These groups include: Abundant Praise Christian Fellowship, BB&T, CarMax, Church of Christ at Three Chopt Road, Church of Our Savior, Circle K, Gilbane Building Company, Junior League of Richmond, NAWIC, Spotts Fain, and many others!
Top 20 Richmond CharitiesRichmond Magazine2007
Most Creative Charitable EventsVirginia Living Magazine2012
Description Provides lodging to families who come to Richmond for specialized medical care. Families stay for a suggested donation of only $15/person/night. No one is turned away due to financial circumstances.
Population Served General/Unspecified
Budget $1,483,599.00
Long Term Success Serves over 7,000 people each year with over 150 guests staying at the House each night. Since 1984, the House has served over 118,000 patients and their caregivers.
Description Our Family Assistance Program supports families who are unable to make the suggested donation of $15 per day. Generally over 40% of our guests cannot even afford this minimal amount. Without the Family Assistance Program at HHH these patients would not be able to receive the medical care they need. Donations from community corporations, foundations, groups and individuals make it possible for the Hospital Hospitality House to provide lodging services for all guests in need regardless of their financial circumstances.
Population Served General/Unspecified
Budget $1,483,599.00
Fiscal Year
Projected Revenue $2,142,670.00
Projected Expenses $2,140,420.00
Endowment Value $2,551,398.00
Spending Policy Income plus capital appreciation
Form 990s
IRS Letter of Exemption
Detailed Financials
Revenue SourcesHelpThe financial analysis involves a comparison of the IRS Form 990 and the audit report (when available) and revenue sources may not sum to total based on reconciliation differences. Revenue from foundations and corporations may include individual contributions when not itemized separately.
Fiscal Year201420132012
Foundation and
Corporation Contributions
Government Contributions$0$0$0
Individual Contributions$1,142,681$1,104,015$905,040
Investment Income, Net of Losses$119,220$107,546$26,879
Membership Dues------
Special Events$353,314($42,157)$444,358
Revenue In-Kind------
Expense Allocation
Fiscal Year201420132012
Program Expense$1,769,896$1,688,735$1,679,566
Administration Expense$227,090$233,765$191,833
Fundraising Expense$263,625$95,748$318,575
Payments to Affiliates------
Total Revenue/Total Expenses1.121.001.02
Program Expense/Total Expenses78%84%77%
Fundraising Expense/Contributed Revenue18%9%24%
Assets and Liabilities
Fiscal Year201420132012
Total Assets$11,447,474$10,195,275$9,224,325
Current Assets$790,130$980,604$733,127
Long-Term Liabilities$276,670----
Current Liabilities$227,042$672,654$164,741
Total Net Assets$10,943,762$9,522,621$9,059,584
Short Term Solvency
Fiscal Year201420132012
Current Ratio: Current Assets/Current Liabilities3.481.464.45
Long Term Solvency
Fiscal Year201420132012
Long-Term Liabilities/Total Assets2%0%0%
Capital Campaign
Currently in a Capital Campaign? No
Capital Campaign Anticipated in Next 5 Years? Yes
State Charitable Solicitaions Permit
Solicitations Permit
Solicitations Permit ExemptionView
Organization Comments
For additional financial information, please contact Hospital Hospitality House Chief Financial Officer Shawn Walker at 804-828-6901 x101.
Foundation Comments
  • Financial information provided from audit
  • Audit and Form 990 prepared by Keiter, Stephens, Hurst, Gary & Shreaves
  • Revenue from "Individuals" may also include corporate and foundation support
  • Audit represents the consolidated financial position of Hospital Hospitality House and its subsidiary, the 7th and Marshall Corporation
  • Form 990s represent solely the financial position of Hospital Hospitality House